Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

All products well wrapped & delivery was excellent. Everything delivered as expected, new product tried, oven cleaner Miniml has been tried out. Really good no horrible fumes or smell really easy to c... Näytä lisää

Saanut 1/5 tähteä

Bought some spices from well easy and they signed me up for a membership I did not want. This was taken from my card with no notification despite your site saying there would be an email. there are co... Näytä lisää

Saanut 5/5 tähteä

The product I purchased were delious and pure ingredients the only thing is when I tried to order again it was saying already have an account so I couldn’t te order

Saanut 1/5 tähteä

Charged £48 Despite Cancelling During the Free Trial Really disappointed with my experience. I cancelled my membership during the free trial because I didn’t want to continue with the servi... Näytä lisää

Yrityksen tiedot


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

985 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 61 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(985)

91 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Subscription is a con trick. No legal means of contact.

Subscription is a con trick. No means to contact them other than email. No company name on the website. Cancelled the subscription last year, got billed anyway, asked for refund, was promised but never came. Just billed us again. There's no phone number, no details of a UK registered company.

4. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

There is too much to choose from!

There is too much on the website to choose from! Good range. Good price.
And Organic! I like doing a bulk order, stocking up on tinned goods and herbal teas. It’s amazing how the price differs from the shops - but I can order from the comfort of my bed :D

24. maaliskuuta 2025
Saanut 5/5 tähteä

Company that cares. Simple. Love their products

Oh I love this company!

Yes there is a membership fee, but don't be put off by it - you get the fee back on savings in no time. Everything there is less than what you would have paid elsewhere.

There are weekly free gifts that are part of the fun, allows you to try something new ;)

Such a wide variety of items, a lot of them are not easily accessible and you'd have to shop in several places.

PS. Their coconut cream & coconut milk (well easy brand) is amazing! Everyone complements me on my curry, the secret- good quality ingredients.

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A truly awful company that uses…

A truly awful company that uses Automatic Membership scam without any reminders, then refuses to refund that annual fee. I wish I had never bought anything from this collection of charlatans and thieves, stealing from pensioners seems to be their main business!!!!!

31. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID - Sneaky subscription model…

Sneaky subscription model which I believe to be unlawful and will be challenging.

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey there!

Thanks firstly for leaving us a review. Please know that our membership model is in no way intended to mislead anyone. In fact the membership is at the heart of everything we do. You can think of us similar to shopping somewhere like Costco. Our members get access to up to 50% off RRP on a curated range of healthy groceries delivered on their schedule.

We have a low price promise to ensure that you are always getting the absolute best price which will never change as these prices are set in stone for members and not one off flash sales.

We really appreciate a membership can be a litttle daunting to pay up front which is why we have a 30 day free trial which you can try life as a member and then decide if it's for you or not.

On average a member saves currently £260 a year with us and we'd love to have you back if you ever wanted to give it another go.

Best
WellEasy

Saanut 1/5 tähteä

They snare you with membership at…

They snare you with membership at checkout

14. maaliskuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey there!

Thanks firstly for leaving us a review. Our membership model is in no way intended to mislead. We're a little similar to shopping somewhere like Costco. Our members get access to up to 50% off RRP on a curated range of healthy groceries delivered on their schedule.

As well as this, we also have a low price promise to ensure that you are always getting the absolute best price. Compared to supermarkets our lower prices are set in stone for members and not one off promotions.

We really appreciate a membership can be a bit of a hurdle to overcome so we offer a 30 day free trial to all new customers which you can try life as a member and then decide if it's for you or not.

We'd love to have you back if you ever wanted to give it another go and you can be sure the membership will only save you money as we also have a savings guarantee. We'll refund the difference at the end of the year if you haveb't at least made your membership back in savings.

We're that confident.

Best
WellEasy

Saanut 3/5 tähteä

Don't recommend

Don't recommend. You need a membership to order, so prices aren't as low as advertised. You're also signed up for automatic renewal at £48 a year and Welleasy CLAIMS that you'll receive a reminder email 5 days before renewal, that's a lie. I checked my email history and received a notice over 2 weeks before renewal, less than halfway into my trial. I'm sure they bank on most people not remembering that far out to cancel their trial, as I received no further reminders. Additionally, the rewards system might as well be a scam. All of the redeemable discounts have a ridiculously high minimum spend, like £45 to use a £5 voucher, and you can't see that if you don't have enough points to redeem, so I had been reviewing products to earn enough points for the £15 voucher, only to find out I need to spend £75 before the discount just to use it. No thanks!! And finally, orders take a long time to get sent out, and my most recent order was over a dozen cans of coconut water, which were all thrown haphazardly into a way too big box with no packing material, and arrived dented. I was lucky I didn't order any chips or other fragile snacks with the cans, they wouldn't have survived. Because of all of this, I don't recommend this company. It's a headache to deal with and the savings aren't actually that great.

5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Sneaky repeat subscription which I…

Sneaky repeat subscription which I didn't see. Can't cancel it and they're debiting my account for £46 a month.

6. maaliskuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey there!

Thanks for leaving a review.

So our membership is actually the tool that allows our members to save up to 50% off RRP. You can think of us as a sort of Costco meets Whole Foods Market.

It can be a little daunting to join a membership but please know we have a savings guarantee so you'll never lose out. Even if you didn't place any orders, we'll refund the difference at the end of the year - but we know you will order and save loads on the best quality groceries.

If you wanted to cancel the membership, we offer full refunds to all members within a 14 day grace period after the fee comes out. Just contact our 24/7 member wellbeing team and they can sort this for you right away.

Anything else you need please do get in touch!

WellEasy

Saanut 5/5 tähteä

Happy customer!

Easy ordering and quick delivery. The goods are much cheaper than anywhere else I've found so far and you get points with each shop which in time you can use to get money off a shop. Also great customer service and they're pretty prompt to answer queries or any issues.
Happy customer!

21. helmikuuta 2025
Saanut 1/5 tähteä

AVOID!!

AVOID!!! After ordering goods arrived relatively promptly, however 3 of the jars had been opened.

The biggest issue was I cancelled the subscription and THEY STILL TOOK THE MONEY. Requested a refund, was told it would be done in 1-2 days, 9 days later I'm having to chase to get my money back.

Avoid this cowboy company. Not really sure of the business model either - charging a monthly subscription for goods that are priced the same elsewhere.

They'll hopefully be out of business before long. Cowboy company.

12. helmikuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey Mark. Thanks so much for getting in touch and leaving a review.

I'm so sorry for the issue that has occurred on your order here. If you contacted our team, I'm sure they offered to replace these jars in full right away for you.

Regarding the membership, there's a 14 day calling off period for all trialists in case they aren't happy with the membership and they can have a full refund. I've double checked and I can see that the refund was indeed processed the day you made contact about it but sometimes certain banks can cause a few delays.

I hope this is all safely with you now but if there's anything else you ever need please contact us on team@welleasy.co.uk

Saanut 3/5 tähteä

Nice chocolate, customer service not great

I put in an order 10 days ago and it still hasn't arrived. I keep being told that Yodel will deliver it "today" and they never do.
Any other company would have marked the shipment as lost by now and sent me another. My contract of purchase is with Well Easy not Yodel and they are doing nothing to provide me with the items I have purchased.

Update: The shipment finally arrived but it took 2 weeks. I had no problems with delivery of my second order

15. helmikuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey there!

Thanks so much for leaving such an honest review. I'm so sorry for any inconveniences that have occurred here. We do act very promptly to make sure any of our members issues are resolved and have a 24/7 member wellbeing team to do so.

Sometimes, we do allow for a short time period for Yodel to investigate this at their facility to see if they can locate it. If not - and in this case - a full replacement will always be offered and dispatched ASAP.

If there's every anything we can do to prove how much we care in the future then please do let us know.

Best,
WellEasy

Saanut 1/5 tähteä

Beware! I have tried to cancel my membership without success!

I have been a Well Easy member for a year, apparently. They no longer stock the products that I require and so I did not want to renew my membership. I assumed that I would get an email warning me that my membership was coming to an end and giving me the option to cancel if I wished. All I got was an email saying that the money had been taken for another year. I emailed by return and requested a refund and logged in to the website and cancelled my membership. There were two options for cancelling membership so I cancelled on both options just to be sure that it was done. I then received an email today explaining why an annual membership fee is charged and telling me that most people recoup their membership fee with their first two orders etc etc. I have emailed back to say that I no longer want to be a member and I just want the £48 refunding and my membership cancelling. Will never renew any membership with Well Easy again. Beware! Once you are a member, they do not like you to cancel and make it as difficult as possible.

10. helmikuuta 2025
Oma-aloitteinen arvostelu
WellEasy-logo

Vastaus yritykseltä WellEasy

Hey Chrissie! Thanks so much for leaving an honest review for us on here and we can only apologies for the confusion caused here.

So we have a notification to all members 5 days before any membership payment is due to renew and also allow members to sign up for SMS notification of this too.

If you contact the team at team@welleasy.co.uk I know they've already refunded this but we'd be happy to compensate you further to try and give you another chance to trust us and our mission!

Saanut 5/5 tähteä

Perfect

Great deal for the subscription. I have a free one since I’m a student. I order regularly my cupboard essentials. Great customer service as well, they reply back quickly & solve any issues immediately.

27. joulukuuta 2024
Saanut 5/5 tähteä

I love Well Easy

I love Well Easy! Finally there is a company that identifies products that do not have seed oils in them. It's well worth the annual fee as the products are much cheaper. There's a wide range too and it continues to get bigger. We need to support small businesses like this one in order to improve the quality of the food we buy.

1. helmikuuta 2025
Oma-aloitteinen arvostelu

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