All products well wrapped & delivery was excellent. Everything delivered as expected, new product tried, oven cleaner Miniml has been tried out. Really good no horrible fumes or smell really easy to c... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought some spices from well easy and they signed me up for a membership I did not want. This was taken from my card with no notification despite your site saying there would be an email. there are co... Näytä lisää
The product I purchased were delious and pure ingredients the only thing is when I tried to order again it was saying already have an account so I couldn’t te order
Charged £48 Despite Cancelling During the Free Trial Really disappointed with my experience. I cancelled my membership during the free trial because I didn’t want to continue with the servi... Näytä lisää
Yrityksen tiedot
Yhteystiedot
71-75 Shelton Street, WC2H 9JQ, London, Yhdistynyt kuningaskunta
- team@welleasy.co.uk
- welleasy.co.uk
3,3
Keskitasoinen
985 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 61 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great overall
Great items, great prices, quick easy service, friendly and excellent customer service!
24. maaliskuuta 2026
Don't buy here
Don't buy here, they scam you with memberships you never signed up for. Hat to cancel a big order just before I read the fine print.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellEasy
Hi Timothy,
Thank you for your feedback — we’re sorry to hear that this was your impression.
We want to reassure you that the WellEasy Membership is never applied without visibility. It is clearly shown during checkout and begins with a 30-day free trial, with no charge taken upfront. The membership only continues after the trial if the customer chooses to keep it, and it can be cancelled at any time during the trial period.
Our aim is always to be transparent while offering customers access to exclusive pricing and ongoing savings through the membership.
We appreciate that anything unclear at checkout can feel frustrating, and we’re continuously working to improve clarity. If you ever have questions or would like support, our team is always happy to help at team@welleasy.co.uk
Thank you again for your feedback.
Best regards,
The WellEasy Team
Do not sign up to this company
Do not sign up to this company, they are impossible to contact and take unauthorised money from my account
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellEasy
Hi Richard!
Thank you for your feedback — we’re sorry to hear about your experience.
We want to reassure you that we do not take unauthorised payments. The WellEasy Membership starts with a 30-day free trial, and any charge is only taken after this period if the membership remains active. It can be cancelled at any time during the trial.
We also take customer support very seriously and respond to all enquiries within 24 hours, so it’s possible your message may not have reached the correct inbox.
Please contact us directly at team@welleasy.co.uk
, and our team will review your account, resolve any issues, and arrange a refund where appropriate as quickly as possible.
We’re here to help and will make sure this is sorted for you.
Best regards,
The WellEasy Team
Welleasy continues to provide terrible service
Welleasy continues to provide terrible customer experience. They have a commitment to 'next working day delivery' scrolling across the top of their home page, but experience is of delayed dispatch, including on autoship orders, emails promising dispatch and delivery that don't happen. My usual experience is of delivery taking 4-6 days, and sometimes longer. This is a long term issue at Welleasy, which they don't seem able or motivated to address. Given that customer pay a subscription to shop with the company, meeting basic commitments to the level of service offered should be a priority.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellEasy
Hi Lucy!
Thank you for your feedback — we’re really sorry to hear about your experience.
We understand how important reliable and timely delivery is, especially for repeat and autoship orders, and we recognise how frustrating it is when expectations aren’t met. While we aim to offer next working day dispatch where possible, there are occasions where delays can occur, and we appreciate that this has been your experience more than once.
Please be assured this is something we are actively working to improve, particularly around dispatch consistency and communication.
In terms of the WellEasy Membership, it’s designed to provide value through exclusive pricing and ongoing savings, but we completely agree that this should be matched by a dependable service.
We’d really like to look into your orders in detail and make this right. Please contact our team directly at team@welleasy.co.uk
— we respond within 24 hours and can review your account, address any delivery concerns, and support you further.
Thank you again for your feedback — it helps us continue improving.
Best regards,
The WellEasy Team
Membership Fee
I placed one order a months later £48 came from my account for a membership fee , I was not aware that I had to pay a fee to place an order, it was not made clear and must have automatically signed me up
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellEasy
Hi Beccy!
Thank you for your feedback — we’re sorry to hear this has caused concern.
We’d like to reassure you that the WellEasy Membership is not automatically charged upfront. It begins with a 30-day free trial, and any fee is only taken after this period if the membership remains active. The trial and membership details are shown during checkout.
We understand that if this wasn’t clear at the time, it can be frustrating, and that’s not the experience we want for our customers.
Please contact our team at team@welleasy.co.uk
and we will review your account, cancel the membership if needed, and arrange a refund where appropriate. We respond within 24 hours and will get this resolved for you quickly.
Thank you again for bringing this to our attention.
Best regards,
The WellEasy Team
my luck that I noticed this scam
I also tried to make a purchase of 70 pounds today 21/02/2026 and I find myself in the basket with a £48/year subscription that I don't want, I immediately canceled everything, my luck that I noticed this scam, this offer is abusive, something like this should not happen, it should be up to the buyer whether they want it or not, this problem should be reported to consumer protection as soon as possible, too bad because they have good products for sale
21. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellEasy
Hi there!
Thank you for your feedback — we’re sorry to hear this was your impression.
We want to reassure you that the WellEasy Membership is entirely free for 30 days and not applied without visibility. It is clearly shown during checkout and begins with a 30-day free trial, with no upfront charge. The membership only continues after the trial if a customer chooses to keep it, and it can be cancelled at any time during that period.
We understand that anything unexpected at checkout can feel frustrating, and we’re continuously working to make this as clear and transparent as possible.
We’re really glad to hear you like the product range, and if you have any questions or would like further clarification, our team is always happy to help at team@welleasy.co.uk
Thank you again for your feedback.
Best regards,
The WellEasy Team
Amazing savings and customer service was impeccable
I am so happy I found these guys! What an amazing site - I am getting a huge discount and saving so much on my regular items.. It's so expensive to shop organic and healthy these days so I'm really grateful for this site. Also, I had a very minor issue with one product from my recent order and the customer service was incredible. I would highly recommend these guys.. You can also get benefits when you recommend to your friends
17. helmikuuta 2026
Oma-aloitteinen arvostelu
This company just tried to take £48…
This company just tried to take £48 from my debit card a few weeks after placing an order. Would never have knowingly signed up for a £48 membership....
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä WellEasy
Hi Alex!
Thank you for your feedback — we’re sorry to hear this has caused concern.
We’d like to reassure you that the WellEasy Membership begins with a 30-day free trial, and any fee is only taken after this period if the membership remains active. The membership details are shown during checkout, and it can be cancelled at any time during the trial.
We understand that if this wasn’t clear, it can feel unexpected, and that’s not the experience we want for our customers.
Please contact our team at team@welleasy.co.uk
, and we’ll review your account, cancel the membership if needed, and arrange a refund where appropriate. We respond within 24 hours and will get this resolved for you quickly.
Thank you for bringing this to our attention.
Best regards,
The WellEasy Team
It’s a yes from me!
Well easy? Well impressed! I have now placed three orders with WellEasy and I’ve been delighted with the service, products and prices. I shall certainly continue to shop with them and wholeheartedly recommend them to others.
The only fly in the ointment has been the dreadful performance by the courier, but that’s hardly the fault of WellEasy.
29. joulukuuta 2025
Always a great experience with…
Always a great experience with Welleasy, keep coming back for more
24. tammikuuta 2026
Always happy with products
Always happy with products, extensive range and quality. Packed well every time, and eco friendly. A lot of products sold through them are sadly in 'squeezy' and plastic bottles, but a really great range of products more eco packaged
16. lokakuuta 2025
Oma-aloitteinen arvostelu
Absolutely love this company
Absolutely love this company. I have nothing bad to say about them at all and have never had any problems with them either. I have been a loyal and happy customer of theirs for well over a year now I think. They are most definitely not a scam/cowboy company and I am forever grateful that they exist. Well done and thank you for your hard work guys.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Plenty of choice
Plenty of choice, easy to navigate round the website and excellent service plus savings - what’s not to like?
Highly recommended
24. tammikuuta 2026
The deliveries are always on time.
24. tammikuuta 2026
Quick delivery
Quick delivery, excellent value for money and great selection of products. I love that they mark food that’s UPF free
24. tammikuuta 2026
Great CS team, good deals.
I found their customer service responsive and very helpful.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
The BEST grocery delivery service ever
Honestly such a great company. Has all the best products and such insanely good deals. All the low reviews are from people whom it seems like didn't read the subscription model when they signed up for a free month. This company ROCKS. Things come fast, cheap, and all the healthiest items. Don't miss out, use this service if you seek out healthy foods or have dietary specific needs.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
Excellent service
Excellent and service and excellent customer service. They get back to you super quick and resolved everything for me.
12. tammikuuta 2026
Oma-aloitteinen arvostelu
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