Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a sub... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought a book and a few bits and prices they sell you at the checkout. They add in some free stuff but unbeknown to you, there are hidden subscriptions with the free items (to another baby app -... Näytä lisää
Yritys on vastannut
I had a great experience buying the baby book and it got all the way to Chile in great shape and made a great gift. However I was charged for a subscription which I didn't want to continue and emailed... Näytä lisää
Yritys on vastannut
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Welcome Baby
Yrityksen kirjoittama
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Yhteystiedot
Yhdysvallat
- hello@welcome.baby
- welcome.baby
4,0
Hyvä
578 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The baby book is a good idea to give as…
The baby book is a good idea to give as a gift to expecting parents.
22. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear customer,
It's so lovely to hear that you find our baby book a wonderful idea for expecting parents! We're thrilled that it resonates as a thoughtful way to help families capture those precious memories. We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear MICHEAL C,
It's wonderful to know you're enjoying creating a story full of love with Welcome Baby. We hope your parenting journey feels truly magical as you capture those happy moments. We're always here at help@welcome.baby if you ever need anything at all regarding your experience.
Sincerely,
Welcome Baby Team
Bought for our first and second child
My husband had one made for our first daughter and the book was such great quality I had to order one for our second child
17. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Marissa,
What a joy to read your lovely review! We're so happy the quality of the book made such a positive impression, inspiring you to create another story full of love for your second child. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Just a nice way to make memories last…
Just a nice way to make memories last forever.
16. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear lilly.bio,
It's wonderful to hear you're enjoying Welcome Baby and creating lasting memories. We're so glad our book helps you preserve those precious moments. We hope you continue to enjoy documenting your journey, and we're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear YT,
It's wonderful to hear how straightforward you found managing your arrangements with us! We love knowing we help make your parenting journey magical. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Thanks Nora Abot to support my case and…
Thanks Nora Abot to support my case and did the absolute good job to solve my issue under 10 minutes. Highly recommend
15. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear YU-PING CHAO,
How wonderful to hear Nora provided such quick and excellent support with your case! We're so glad we could resolve your issue promptly, helping you continue capturing those magical parenting moments. We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
So excited to have the experience of…
So excited to have the experience of creating this sentimental Welcome Baby book!
14. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear g.bolton,
We're so happy to hear you're enjoying the experience of crafting your personalized Welcome Baby book! It's wonderful that you're creating such a sentimental story full of love. We're always here at help@welcome.baby if you ever need anything at all.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear mygoodysminimart,
What wonderful feedback! We're so pleased you're delighted with your personalized baby book, helping you capture those precious memories. We hope it makes your parenting journey even more magical! We're always here at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Liked the topics for new parents and…
Liked the topics for new parents and that the book is personalized for the baby and parents. My suggestion for someone purchasing this as a gift to the baby and parents. Not to make them pay for a subscription that the buyer will not be using. It’s just an extra step the buyer will have to remember to cancel after the trail period, which they won’t be using. Maybe include the information in the book for whom will be using it.
13. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Grammy Smith,
It's wonderful to know you're enjoying the personalized story and finding our topics helpful for your parenting journey! We really appreciate your thoughtful suggestion on making the process even smoother for everyone. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Disappointed with the product!
Your support/help centre is efficient and quick to reply - a thumbs up to Nora Abot (junior support specialist) who aided me 100% with my query:::::the product (baby book)however is a con - false info/advertising with purchasing process in order to trap the buyer - not worth it!
13. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear clamagico,
It's great Nora provided such good help. We understand the impression you were left with regarding your experience. We kindly remind that terms were outlined and agreed to. Please email help@welcome.baby with your account email and order number for our team to review your case.
Sincerely,
Welcome Baby Team
SCAM: Hidden £24.59/month subscription attached to a baby book
I bought a physical baby book while pregnant. Hidden in the order was an app subscription — no price shown, no mention it would auto-renew. I was charged £24.59 a month for over 18 months for an app I never even downloaded. No renewal reminder, ever. Like most new parents (their exact target customer), I didn't spot it for a long time.
Support cancelled it and refunded only 3 payments, citing a "90-day window" — while twice ignoring my actual point: UK law requires recurring charges to be clearly disclosed BEFORE purchase, and this never was.
Many reviews here describe exactly the same thing, and the company always replies "email support." I did, twice, in detail. It didn't resolve it. The matter is now with my bank and reported to Trading Standards.
Welcome Baby: refund the remaining charges and I will gladly update this review to say you put it right.
Everyone else: check your statements, cancel in writing, and dispute the charges with your bank.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Welcome Baby
Dear Elly F,
We understand your concern about the situation you've described. We'd remind that relevant terms were outlined and agreed to from the start. Please email us at help@welcome.baby with your account email and order number so our team can review your specific case again.
Sincerely,
Welcome Baby Team
vergonzosa manera de actuar cobrando una subscripción para la app
pensaba que era el único, pero veo que hacen lo mismo con todo el mundo, te cobran una subscripción para su app de manera taimada. reclamado con el banco
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Welcome Baby
Dear Dani,
We understand your concern regarding the situation you've described. We want to gently remind that the relevant terms were clearly outlined and agreed to from the start. Please email your account email and order number to help@welcome.baby so we can review your specific case.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear Oosthuizen,
We're delighted you're enjoying Welcome Baby! We're thrilled our intuitive steps help you personalize your story with exactly what you want. We hope you continue capturing magical memories, and we're always here at help@welcome.baby if you need anything.
Sincerely,
Welcome Baby Team
Quick and prompt
7. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Welcome Baby
Dear Anju Bhim,
It's wonderful to hear you found our service quick and prompt! We're thrilled you're enjoying creating your personalized baby book to capture those precious moments. We're always here at help@welcome.baby if you need anything as you continue your parenting journey.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear Peter Newey,
What a joy to hear you're finding Welcome Baby so easy to use! We aimed to make personalizing your little one's story and capturing those precious milestones feel magical and straightforward. We're always here at help@welcome.baby if you ever need anything on your journey.
Sincerely,
Welcome Baby Team
The questions are good and should make…
The questions are good and should make for very interesting reading..
Hopefully the parents will enjoy it!
6. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Dinkleboo,
It’s wonderful to hear you find the prompts so engaging and that the resulting story will be a joy for parents to read! We hope it brings them a world of wonderful memories. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
I would like to send it to the future…
I would like to send it to the future parents!!
2. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Ángel and Vivian,
It's wonderful to hear you're inspired to share the magic of creating a personalized story with other future parents! We're so glad you're enjoying capturing those precious memories. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Ordering was fine until the upsaling…
Ordering was fine until the upsaling stated.
1. heinäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear sissybatson,
We're so glad you had a smooth start creating your personalized baby book to capture those precious memories. We're always here to help make your parenting journey magical, so feel free to reach out to us at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
My experience was really gratifying…
My experience was really gratifying because her consumer service representative Nora diligently and kindly attended to me and gave me a full update on my book.
30. kesäkuuta 2026
Vastaus yritykseltä Welcome Baby
Dear lopezrodrigueznatacha,
It's wonderful to hear your experience was so gratifying and that Nora provided such a helpful update on your personalized baby book. We're thrilled you're creating a story full of love. We're always at help@welcome.baby if you ever need anything.
Sincerely,
Welcome Baby Team
Very disappointing experience overall.
Very disappointing experience overall.
The purchasing process was unnecessarily complicated, with numerous upsells, add-ons and prompts to navigate through. Despite being careful during checkout, I still ended up with an unexpected additional charge of around $50.
The book itself was expensive, and after spending close to $200 in total, I was expecting a premium level of service to match the premium price. Unfortunately, after waiting around a month, I still have not received my order and had to chase updates myself.
Based on my experience, I would think carefully before ordering again.
29. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Welcome Baby
Dear Asna Aamir,
Thank you, we understand your concern regarding everything noted. We'd like to kindly remind that the relevant terms were clearly outlined and agreed to from the start. Please email us at help@welcome.baby with your account email and order number so we can look into your specific case.
Sincerely,
Welcome Baby Team
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