I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t l... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
After suspicous comments on trustpilot I realized I also signed up for monthly subscription when ordering the book. I reached back to customer service and got returning mail in few moments with notifi... Näytä lisää
Yritys on vastannut
The book itself is very good and very informative. Print quality is great as well. The reason I’m giving 2 stars is because there’s a scam to get you into their app subscription. Even when not install... Näytä lisää
Yritys on vastannut
Love how you can personalize the book. More clear technology instructions would be helpful. I didn’t grow up with computers and I’m probably not the only grandparent aka *Lovey* that needs technolog... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Welcome Baby
Yrityksen kirjoittama
The first personalized baby book for your memories & milestones.
One-of-a-kind book.
What makes it unique?- Personalized with your baby’s name, your names on the cover, and a custom dedication page
- Beautiful colors, illustrations, and space for pictures to capture what matters most
- Journaling pages to record memories, milestones, and everyday moments
- Growth and development trackers tailored to your baby’s age and stage
- Engaging activities, games, and bonding tips to strengthen the parent-baby connection
- Practical parenting guidance personalized to your family’s needs
Yhteystiedot
Yhdysvallat
- hello@welcome.baby
- welcome.baby
4,0
Hyvä
484 arvostelua
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy process
1. toukokuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Linda,
Welcome Baby is glad you found the process easy! To prevent any scam, injury, or legal issue leading to a chargeback, we are actively working on improvements. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
I love the personalization of the book…
I love the personalization of the book overall
30. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Ashleigh,
We are thrilled you love the personalization of the book! At Welcome Baby, we are actively working on improvements to protect you from any scam, injury, legal issue, or chargeback. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Unintentional monthly subscription
After suspicous comments on trustpilot I realized I also signed up for monthly subscription when ordering the book. I reached back to customer service and got returning mail in few moments with notification that I have been unsubscribed. Thank you Nora! Looking forward to the book. :)
30. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear ZelMer,
Glad Nora quickly unsubscribed you! We know reviews claiming a scam, chargeback, legal issues, or injury are concerning. Welcome Baby is actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
So easy to navigate to create a…
So easy to navigate to create a beautiful keepsake.
29. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear joannpierce,
Glad it was easy to navigate and create your beautiful keepsake! Welcome Baby is actively working on improvements to prevent any scam, chargeback, legal, or injury issues. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear Tamyra,
We are glad you valued our helpful and fast response. We are actively working on improvements to protect families from any scam, injury, chargeback, or legal issue. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
This is my second book ordered
This is my second book ordered! I loved the first one that was for my granddaughter so I wanted to share this special gift with a friend.
27. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Tammy B,
We're thrilled your granddaughter loved her book and you're gifting a second! We're actively working on improvements to ensure a safe process free of scam, chargeback, legal, or injury issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Excellent but spendy
26. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear lastmrscongercamehome,
We are glad Welcome Baby is excellent, though we hear it feels spendy. Preventing a scam, injury, legal issue, or chargeback adds costs, but we're actively working on improvements. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Thank you love it
26. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear claudiag,
We are thrilled to hear that you love it! Welcome Baby is actively working on improvements to protect our community against scam, chargeback, legal, and injury risks. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Are you a legitimate company? I almost closed out the order because…
I almost closed out the order because of all the ads for additional offers. I like things up front & to the point. If you had theses ads up front I may have purchased additional items. I also didn’t like that you did not have a final price after I purchased the hard copy edition. I feel you were not quite honest with that from the start. You should offer the hard copy along with the paperback & allow your customer the choice from the beginning, not at the end. Please give a final amount due including tax & shipping. Not a feel good purchase.
26. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Beth Hauptman Dipierro,
We appreciate your feedback on the late ads and unclear final price. We're actively working on improvements to prevent any feeling of a scam, chargeback, legal issue, or injury. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear Cheryl,
We are glad you found Welcome Baby easy to understand and simple to use. We're actively working on improvements to protect users from any scam, injury, chargeback, or legal issues. Please email help@welcome.baby with your account email and order number.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear asziah,
We apologize for the ordering glitch that made you redo your order. We are actively working on system improvements to prevent any scam, injury, legal, or chargeback issues. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
First time, grandma here
The parents was great very easy to use and adorable. Love it.
24. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear hawkinsfamilydisney,
We are so glad you found our product adorable and easy to use! We are actively working on improvements to protect our customers from any scam, injury, chargeback, or legal concerns. Please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Easy to fill out
23. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear tamihurst,
We are so glad your details were easy to fill out! To protect our customers from any scam, chargeback, legal, or injury risks, we are actively working on continuous improvements. Please email help@welcome.baby and include your account email and, if possible, the order number if you need any further assistance.
Sincerely,
Welcome Baby Team
Easy peezy!
23. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear stacychapman,
We are glad your experience was easy peezy! To protect against any scam, chargeback, legal, or injury risks, we're actively working on improvements. If you need anything, please email help@welcome.baby and include your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Book is fine, but it’s a scam for subscription
The book itself is very good and very informative. Print quality is great as well. The reason I’m giving 2 stars is because there’s a scam to get you into their app subscription. Even when not installing the app, not creating an account anywhere, they still charge you post the supposed “30-day-free-trial”. Again: nothing downloaded, nothing activated by the user, and they still go ahead and charge you for the app 30 days after you purchase the book. No refund provided either.
23. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear L. Scherer,
We hear your concern about being billed after the trial without downloading the Welcome Baby app. We're actively working on improvements to avoid any scam, chargeback, legal, or financial injury issues. Please email help@welcome.baby with your account email and order number, if possible.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear bshill,
We understand our items feel expensive and you prefer hard covers. Welcome Baby is actively working on improvements! To prevent any scam, chargeback, injury, or legal issue, please email help@welcome.baby with your account email and, if possible, your order number.
Sincerely,
Welcome Baby Team
Still have received the eBook yet
Still have received the eBook yet. Hoping it arrives soon. Waiting for the physical book for us to gift
21. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear tmc.dmconcepcion,
We see you are waiting for the eBook and physical gift book. Welcome Baby is actively working on improvements to delivery times. To avoid chargeback, legal, scam, or injury concerns, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Very easy navigate
Very easy navigate. The book is for my daughter and she is looking forward to receiving it
19. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear kcarn,
Glad it was easy to navigate and your daughter is excited for the book! Welcome Baby is actively working on improvements to avoid any scam, injury, legal issue, or chargeback. Please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
The thought and everything is…
The thought and everything is absolutely wonderful but at checkout there are too many ways they try and get a lot more money out of you
19. huhtikuuta 2026
Vastaus yritykseltä Welcome Baby
Dear Hunter Kramer,
We understand your concern about our checkout trying to get more money out of you. Welcome Baby is actively working on improvements. To avoid any scam, chargeback, legal issue, or injury, please email help@welcome.baby with your account email and, if possible, the order number.
Sincerely,
Welcome Baby Team
Vastaus yritykseltä Welcome Baby
Dear wendy.joy,
We understand that facing too many options after your purchase can feel overwhelming, and we are actively working on improvements to simplify this experience. To protect your account from any scam, chargeback, or legal injury, please email help@welcome.baby with your account email and order number so we can assist.
Sincerely,
Welcome Baby Team
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