Had a problem with the Atom - the tech team were first class. It could be fixed with a service so booked one on line.The first offer of a service date wasn’t great but they soon rectified that. T... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The item was delivered when requested and was very easy to setup and get up and running. The kit included in the purchase was all of great quality and the fan was a more than welcome addition. Great... Näytä lisää
I've had the Wattbike Trainer 3 years so decided a service was advisable. The company, based in Whitehaven Cumbria sorted out a time to come. The engineer (John) was brilliant and went far above... Näytä lisää
Yritys on vastannut
Lacklustre customer support. Have been in contact with WattBike support several times over a dead motherboard on my Wattbike Atom. Always get an AI-generated response that does nothing for me. When I... Näytä lisää
Yrityksen tiedot
- Sisäpyöräily
- Pyöräilyseura
- Kuntolaitemyynti
- Kuntolaitteiden tukkumyynti
- Maantiepyöräily
- Urheiluvälinekauppa
Tietoja yrityksestä Wattbike
Yrityksen kirjoittama
Welcome to the official Trustpilot profile for Wattbike.
Thank you for sharing your reviews with us. We carefully read your feedback and aim to respond to all negative reviews to assist with your issues within 48 hours.
Check out our Website
Contact our Customer Services
OUR BIKE RANGE
Yhteystiedot
Unit 13, Nottingham South & Wilford Industrial Estate, NG11 7EP, Nottingham, Yhdistynyt kuningaskunta
- info@wattbike.com
- wattbike.com
4,5
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Wattbike
Hi Neil,
We're happy to hear that it's easy to use. Thank you for your positive feedback; we appreciate it greatly.
Happy Cycling!
Team Wattbike
Excellent service
Excellent service. Really polite and helpful, phone up in advance and went the extra mile to ensure the bike was in tip top condition. Edward was an excellent representative of the company, that matched the great services I received.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Michael,
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the service and the extra effort to ensure the bike's condition. Thank you for your feedback.
Happy Cycling!
Team Wattbike
Very happy with my WB service
Edward did a great job servicing my WB - his communication was excellent, he turned up when he said he would, he did exactly what I wanted him to, and the dog loved him.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Charlotte,
We're happy to hear that the service was excellent. We appreciate your positive feedback regarding the communication, punctuality, and the work completed. We're also glad the dog approved!
Happy Cycling!
Team Wattbike
Vastaus yritykseltä Wattbike
Hi Phil,
We're glad you found our service and training aid helpful. Thank you for your positive feedback; we appreciate it!
Happy Cycling!
Team Wattbike
All round professional
Arrived on time. Texted ahead with ETA. Checked the whole bike and replaced all worn parts. Left the place tidy
9. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi RJ,
We're happy to hear that the service was punctual and comprehensive, and that the work area was left clean. Thank you for your positive feedback!
Happy Cycling!
Team Wattbike
Wattbike
Great product prompt delivery & interest free payment scheme what's not to like
6. helmikuuta 2026
Vastaus yritykseltä Wattbike
Hi Jonathan,
We're happy to hear that you had a great experience with our product and payment options. Thank you for your positive feedback; it means a lot to us.
Happy Cycling!
Team Wattbike
I had issues with pedal fixing that…
I had issues with pedal fixing that needed some further work on and Louise and team sorted this very quickly abd professionally to get things working asap
Very impressed! Joe the engineer was a star too!
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Roland,
We're happy to hear that the pedal fixing issues were resolved quickly and professionally. We appreciate your positive feedback and are glad the engineer's assistance was so helpful!
Happy Cycling!
Team Wattbike
Great service _ bike works a treat
Great service _ bike works a treat - quite costly though at £200.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Mark,
We're happy to hear that the bike works well! We appreciate your feedback regarding the cost of our service.
Happy Cycling!
Team Wattbike
Edward was professional and efficient
Edward was professional and efficient. This was a standard service which replaced all worn parts feels back to new
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi James,
We're happy to hear that the service met your expectations! It's great to know the work completed made it feel like new. We appreciate your positive feedback.
Happy Cycling!
Team Wattbike
Terrible Customer Service
After spending a considerable amount of money on a ‘high end product’ I’m afraid the customer service has been completely the opposite. After reporting an issue in November 2025, spending over £1000 on maintenance and parts, it is now March 2026 and my Wattbike is still not functioning correctly. At times, I have waited over 3 weeks to get a response from the Wattbike team. Having been a real advocate of the bikes for some time, I’m afraid my confidence in the company has been completely lost and I now wouldn’t recommend them. If/when my bike is fixed, I’m seriously considering selling it as I wouldn’t want to go through this process again
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Edward (technician) visited to…
Edward (technician) visited to investigate the noise from the bike - knew what it was straight away and resolved quickly! Friendly and gave good advice, so pleased I chose buy a Wattbike with great support!
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Jamisms,
We're happy to hear that the technician quickly resolved the issue and provided helpful advice. We're so pleased you're happy with your Wattbike and our support! Thanks for the positive feedback.
Happy Cycling!
Team Wattbike
wattbike atom service
Had my wattbike atom since 2021. First time getting it serviced after a recent house move. booking was easy and got offered a visit within a few weeks.
Very happy with how thorough the process was and bike runs really smoothly now.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Craig,
We're happy to hear that booking your Wattbike Atom service was easy and timely. We're glad the service was thorough and your bike is running smoothly after your house move. Thanks for your positive feedback!
Happy Cycling!
Team Wattbike
2 Months waiting for a service
Updated to 3 Stars :Since had a phone call from Customer service very polite Lady explaining the challenges etc and listened to my frustration
2 Months waiting for a service was the first response i got from the engineer when he sent me a message for 12th May: i messaged back to say do you mean March, , eventually got one planned in for 13th April even then that was a challenge too . I have had a few services from Wattbike in the past and have a PRO and A atom so was really disappointed of this service , but they are happy to take the money first, lets just hope this is a one off experience and other customers don't have to wait so long
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Edward was excellent
Edward was excellent. Great service
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Ross,
We're happy to hear that you had a great experience! Thank you for your positive feedback; we appreciate it.
Happy Cycling!
Team Wattbike
Successfully arranged for Wattbike to be collected and then delivered when repaired. They were slow to be able to do the service and communications were not great
Successfully arranged for wsttbike
8. joulukuuta 2025
Vastaus yritykseltä Wattbike
Mr Cooper,
We're happy to hear that the arrangement was successful. Thank you for your feedback regarding our communications, we will work to improve on this.
Happy Cycling!
Team Wattbike
Wattbike service feedback …
Booked a service because my Wattbike lost the ability to regulate the load. Edward the engineer called to set a date and called again on the day with an ETA which allowed me to get a walk with our dog. Edward then did a service, replaced some parts and the chain then tested everything before he left. Very pleased with service and definitely value for money.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Bob,
We're happy to hear that the service resolved the issue with your Wattbike's load regulation. It's great the engineer kept you informed and completed the service efficiently. Thank you for your positive feedback; we appreciate it!
Happy Cycling!
Team Wattbike
Good communication
Good communication, Booked service, engineer called with ETA, arrived on time, work carried out without fuss.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Timothy,
We're happy to hear that our communication and service met your expectations! Thank you for your positive feedback regarding the efficient work.
Happy Cycling!
Team Wattbike
Since purchasing I have had nothing but…
Since purchasing I have had nothing but issues with pairing the gears.When they do pair they unpair after a ride so in all this has been a dissapointing and expensive mistake.
8. joulukuuta 2025
Vastaus yritykseltä Wattbike
Hi Richard,
We appreciate your feedback and regret you've had pairing issues. It's disappointing when products don't meet expectations. We'll investigate these connectivity concerns.
Happy Cycling!
Team Wattbike
Steve Kitchin provided great service
Steve Kitchin, the Wattbike service engineer provided excellent service. He was friendly and knowledgeable and gave my bike an excellent service. Thanks
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Andy,
We're happy to hear that you had such a positive experience! We appreciate your recognizing the service engineer's friendly and knowledgeable support and the excellent service provided for your Wattbike. Thanks!
Happy Cycling!
Team Wattbike
Excellent service and very knowledgeable
Excellent service and very knowledgeable
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wattbike
Hi Andre,
We appreciate your kind words regarding our team's service and expertise. Thank you for sharing!
Happy Cycling!
Team Wattbike
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