Warranties UK Arvostelua 

DO NOT USE THIS COMPANY THEY WILL SCAM YOU THEY ARE RUDE DISCUSSING PEOPLE
trying to cancel a policy ( trying everything they can to avoid doing so they can just take your money look at other reviews) for a car I didn’t receive from CAR LOAN UK (do not use that’s another story) I’m not going into detail there isn’t enough room it’s a long story 3 cars later and still no car
PLEASE DONT LET YOUR SELF GET SCAMMED BY THESE BOTTOM FEEDERS

Dealt with Kam, nice guy, but of course he is. Hes selling me something .

So first of all I was contacted after buying my new car, all good, I wanted some kind of warranty.
However off the bat I was told I kind of needed to take the "new customer special offer" before I pick the car up as it starts straight away.
And that the price could really only be guaranteed untill end of today.

So naturally I agreed to a call back that day, but i wanted everything in an email to read through and be thorough.
Im glad I was!

I told Kam "I do ALOT of miles" so wanted a warranty, after I received the email and read reviews I had a thought, is there a milage cap?

Sure enough there is, 11k miles.
But I told Kam I do around 20k, at no point did he mention it would invalidate the warranty come claim time.
If I hadn't gone to the website and read, I wouldn't have known.
He didnt say and it wasnt in the email.

The email also said clutches both manual and auto was covered.
This isnt the case, its just auto.
So again if i didnt question it i would have thought it was covered.

He did go away and get permission from his boss to extend the 11k mile cap to 25k.
But my quote went from £1100 to £2100 for 4 year.

I then asked for term and conditions as i felt like I was being a bit pressured and misled. But no, this cant be given without a payment first.

So they WILL NOT give you full terms and conditions untill you have made a first payment, in my case £201. Ok refundable apparently, but why should I pay before I know the terms of what im paying for?
When I started asking too much, the line cut off.

Now from someone who always rang me back asap....they didn't ring me back for about 90mins. Then just an abrupt text and then nothing back or no call.
Yet a few days before that rang me within 2mins of me sending an email.

So no, I won't be a customer thanks.

Warranty wise offered me a better deal, and sent a 34 page booklet with all their terms of service. They are also one of the highest rated in England. And beat your quote.
Oh and unlimited milage.

The pressure selling needs to stop and you need to be transparent with your terms of sale.

EDIT:
and to the people leaving 5 star reviews after taking the policy out literally a week ago...ypu HAVEN'T used the policy yet, your rating 5 star based on them selling you something.
Wait till you try to make a claim and then leave a review.

Its like buying a TV, leaving it in the box and then saying how good it is...without taking it out the box or using it.

Its so unhelpful for people looking to buy a policy because they see 5 star and think "brilliant".
But if you've not made a claim then dont rate them, because looking at 6 months old reviews with 1 star, the biggest problem isnt handing over the money to take the policy out, its the refusal of most claims and not telling people about milage caps.

STOP leaving 5* reviews untill you have made a successful claim on your car!!

Of course your happy with the happy lovely friendly sales rep who wants your money and gets a commission. Of course you feel happy and secure with your new policy.
Naturally you want to praise the sales rep and give credit where its due.
But remember of course they're friendly, they are SELLING you something.

Wait till you try to claim, you won't get through to their "direct line" as promised. Just read the reviews.

Spoke to a lad called kam brilliant customer service and make sure I was satisfied with my purchase did everything he could to get me the best! 100% recommended

Lovely guy. Great help

Had a great conversation with Kam over the phone.As a first time buying a vehicle,it can be very overwhelming in terms of documents—insurance,road tax & warranty.Kam really aided me today with such cheap and reliable warranty offers making sure as he understood my situation especially being a university student it isn’t easy in terms of finance with the vehicle being such high value.Hopeful you’ll come across him at a stage in terms of warranty.

Thank you to Morgan for all her help she was very helpful and reassuring with protecting my vehicle!

They explain every thing to you they're very patient with you, they do not rush things,they do expect you to do, take your time. I find them to be very good at there work .

Morgan mcdonagh is very helpful and great customer service! Recommend!!

Morgan was very helpful, spoke to me threw it all and reassured me about everything… and reassured me that my vehicle would be protected, would very much recommend to anyone who is wanting to be reassured about there car , 5 stars

Great customer care from Morgan assured my vechal was protected

Morgan was really friendly and reassuring that my vehicle would be protected, couldn’t recommend enough. 5 stars

Great customer service from Robyn. She has helpful and very prompt dealing with emailing even over the Christmas and new year period. Keeping me up to date throughout.

I had an excellent experience thanks to Kamran’s exceptional customer service. He was friendly, attentive, and took the time to explain everything clearly. He followed up promptly, kept me updated throughout the process, and genuinely made me feel valued as a customer. It’s rare to find someone this committed to good service. Thank you, Kamran.

Hi there thank you so much for your call today. It just gave me a little bit of peace of mind for the future. I can’t say how happy I am but I feel a little bit confident now when I travel alone and with my family thank you.

Kam was great help

Good at explaining, very patient as I had about 30 different distractions during our call.

Friendly, patient, happy with my experience with this company.

Lisa is so lovely and truly made me happy working with Warranties UK