Warmies USA Arvostelua 

My Warmies (I ordered the jr monkey and axolotl) came thrown in the shipping box, not even protected in a bag or wrapped. My axolotl was completely coming apart. The side of it and the leg were not stitched close. The beads inside were spilling out and all over in the box. I reached out to customer service 2 weeks ago explaining the situation and providing pictures but I still have not heard back. I’m extremely disappointed and would not recommend ordering anything from Warmies. They clearly don’t take pride in their product (throwing it in a box) and they have poor customer service. I would give 0/5 stars if I could. It was a waste of $40.

*UPDATE*
Warmies refunded me quickly after my review.

The warmies I purchased were adorable. I can not wait to give them to my girls (19 & 25) for Valentines Day. They are going to love them. I was not happy with one of the ones I originally purchased, but the company was very responsive with a quick refund. I will definitely be purchasing more in the future.

Got notified when the item I was looking for became available again. It’s so cute and cozy! Love my little peanut warmies.

I placed an order for 4 items but only recieved 2. I was charged for all 4. I sent two emails about the issue but never heard anything. The items recieved are great but I wish I had my full order.

Thank you for sending out the full order. It was for a Christmas present but your products are amazing so the recipients will be thrilled.

I bought several warmies from them. in several orders. they are showed up quick. i have loved every single one i have gotten. they are so soft they hold the heat a long time I even got some for my husband and he's now using them as well. his neck started hurting a few days ago and he's in love with the neck warmies. I'm so please with everything I can't stop ordering I'm sure by now I have over 20 of their items in my stash and more on the way

Absolutely love the black lab. It was a gift for a friend that had to so goodbye to her dog.

I just love this product. Makes a perfect gift!

Easy to use website (congrats devs) and phenomenal products. Soft, smell great, and stay warm forever.

I had a defective Warmie, and sent an email but got no follow up. I then responded to an email asking for feedback, and in under 10 minutes, I had a response and new replacement Warmie on the way! It arrived 2 days later even. I love these, and the customer service ended up exceeding expectations!

I originally bought slippers for my M-I-Law who lives in CT. She warms her toes in them in the morning’s, and at bedtime. She liked them so much she bought a pair for her daughter.

Just bought 2 for my daughter, and she loves one for cold to fall asleep and one for warmth.

They are well-made. We’ll see how long they last. Next up, perhaps we’ll try the little animal one’s for birthdays.

Thank you!

A gift for my wife who loved the product. Received as advertised.

Ordered and received one of the Woodstock warmies. Quick delivery time and the item was bigger than I thought it would be!! Put right in the microwave and it is amazing. Perfect amount of weight distribution at the bottom for it to stay put where you need it to go! This purchase was for me. Purchasing more for gifts.

I purchased a Large curly brown teddy bear. It arrived in perfect new condition, with a little tag around his neck. The lavender scent is just right; calming, but not overpowering. I love it!!! I came back and ordered four junior warmies more. Highly recommend.

I purchased 3 warmies for gifts , very cute , soft and seem good quality.
I did have one problem with them - they were shipped in box without being individually packaged and not just 3 stuffed in a box and shipped.

I've bought several warmies for myself and family. We all love them, my niece and nephew have several I bought. The lavender smell when warmed up is pleasant.
One order got lost and had a quick replacement order sent at no charge

I’ve emailed 4 times and I’ve received ZERO response! Do not do business with this company.

You cannot get ahold of these people,
All I want is a return label,
I’ve left a call back number, my email & left voice messages & tried to chat!
Nothing,
I would never recommend ordering on line,
Very poor service,

I was told to reach out to Moore via email and they would resolve my issue with a new warming. I have now sent three emails with no response.

I love my Purple Lavender Scented bear I highly recommend

Great products. I've been happy with every item I have purchased from Warmies. Items are high quality and get the job done. The lavender that they use smells incredible and is very therapeutic. Definitely recommend this company!