Warmies USA Arvostelua 

157
•
TrustScore 4/5 tähteä

3,9

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Warmies does not disclose, nor do you get an error, that ( in the United States), they ship with FedEx and UPS - both of these carriers DO NOT DELIVER to PO Boxes. So, you place and order, pay, the fu... Näytä lisää

Saanut 4/5 tähteä

My granddaughter absolutely loved her calico cat. She’s allergic to cats, but loves them, so this is the next best thing for her. I was a little disappointed, though, given the price of the stuffed a... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Ich bestelle schon seit Jahren bei warmies. Ich liebe die Wärmestofftiere. Halten sehr lange, super Auswahl,halten perfekt warm. Auch ein sehr netter zuvorkommende Service.hatten ein defekten warmi... Näytä lisää

Saanut 5/5 tähteä

My granddaughters have had warmies since they were babies, and they have been an essential part of comforting them when they are sick or have a minor injury. They ask to have them warmed up, but the... Näytä lisää

Yrityksen tiedot

  1. Leluvalmistaja
  2. ja myös
  3. Lahjatavaraliike
  4. Lastentarvikeliike

Yrityksen kirjoittama

Warmies® are the world’s best fully heatable soft toys and gifts and have provided soothing warmth and comfort for over 25 years. Warmies adorable plush and luxurious wellness items are filled with all-natural flaxseed and real dried French lavender. Warm in a microwave for soothing warmth and aromatic comfort. Warmies are great stress & anxiety relievers, calming sleep aids, and are naturally weighted to provide a relaxing sensory experience. Warmies are safe for and loved by all ages.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

157 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 14 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,9

Kaikki arvostelut

(157)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Worst company and customer service!

Worst company and customer service!! I can’t tell you about the quality because I never received my order AND they’re not letting me cancel! The online chat person sounds like a generic bot that cannot comprehend that my order is taking too long and I don’t want to wait anymore so want to cancel. Worst buying experience ever, do not buy from them!! What a nightmare.

18. helmikuuta 2025
Oma-aloitteinen arvostelu
Warmies USA-logo

Vastaus yritykseltä Warmies USA

Dear Sunny,
I’m truly sorry to hear about your experience and completely understand your frustration. I can see how this situation has been disappointing, and I apologize for any inconvenience caused. This is certainly not the experience we aim to provide.
To help resolve this, please reach out directly to us at hello@warmies.com. Our customer support team will work with you to address your concerns and assist with your order cancellation and refund. Thank you for your patience, and again, I apologize for the trouble this has caused.
Best regards,
Warmies Team

Saanut 2/5 tähteä

Not worth

Shipping was delayed, the stuffed animal itself was floppy.

10. helmikuuta 2025
Oma-aloitteinen arvostelu
Warmies USA-logo

Vastaus yritykseltä Warmies USA

Hi Anjali,
I’m really sorry to hear about the delay in shipping and that the stuffed animal didn’t meet your expectations. We understand how disappointing that can be, especially when you were looking forward to receiving your order. We definitely don’t want you to be stuck with a product that doesn’t meet your needs. Please reach out to us at Hello@warmies.com, and we’d be happy to assist you with a return/exchange for a product that better suits your needs.
Thank you for your feedback, and we truly apologize for any inconvenience this has caused. We’re here to help!
Best regards,
Warmies Team

Saanut 5/5 tähteä

So much better than a stuffie!

My granddaughters have had warmies since they were babies, and they have been an essential part of comforting them when they are sick or have a minor injury. They ask to have them warmed up, but they are also much loved and played with. Recently, their Mom had a migraine and said she could use a warmy, so I ordered her a sheep neck warmie and she was so happy to have that comfort. Warmies are better than just a stuffed animal and because they can be warmed up end up being much loved.

6. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great comfort item and top notch customer service

I’ve seen warmies ads off and on for a while but never ordered until their buy 2 get 1 free sale. I ordered 3 for valentines gifts for my kids (11, 8, 5). I gifted them to my kiddos Valentine’s Day morning and they have used them multiple times a day and at bedtime since. Safe to say the warmies have been a hit. The same day they opened them my daughter noticed hers had a hole in it. I reached out to Warmies and they instantly sent a replacement so the customer service is also top notch.

16. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I love this Snoopy Warmies

I love this Snoopy Warmies. It is large enough to cover the areas I need to get the heat and the weight is perfect for both my neck muscles and my knee. I could not ask for a more perfect companion!

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Soft but fragile

I love how soft they are. The one that I gave my 8year old tore a seam already. I gave it to her this morning and within the hour it ripped. I had to sew it shut. Otherwise they are great. Just a lot of money to be busting apart within an hour.

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Warmies USA-logo

Vastaus yritykseltä Warmies USA

Hi Megan, I'm so glad to hear you love how soft they are! I’m really sorry to hear about the seam tearing so quickly, though—that definitely shouldn’t happen. I can understand your frustration. We'd be happy to offer a replacement for the one that ripped. Let me know if you'd like to move forward with that, and I’ll make sure to help get this sorted out for you! Please reach out to our team at hello@warmies.com - We can take care of that issue right away - Warmies Customer Service Team

Saanut 5/5 tähteä

My nephew loves his sloth!

I gave my nephew a sloth warmies as a gift and got an eye mask for myself. My nephew LOVES his sloth (my sister says he asks for it to be heated every day for "morning snuggles" lol). My eye mask is really good for headaches and eye strain because you can heat it or put it in the freezer. Great experience all around.

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

So comforting!

A friend of mine had a warmie that she uses for her cramps. I got one and it's the best, I warm it up and lay it on my stomach and it really soothes all my discomfort! Great for the winter months too.

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to use website with lots of…

Easy to use website with lots of amazing options for heatable stuffed animals which have ended up making sleep time Soooooo much better for my lettle ones. Thank you Warmies! I think we have six now. Love Snoopy and the Pink Sloth, so cute.

3. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I am trying to return a damaged product…

I am trying to return a damaged product and have not gotten an email back after a week

14. helmikuuta 2025
Oma-aloitteinen arvostelu
Warmies USA-logo

Vastaus yritykseltä Warmies USA

Hi Sean,
I’m really sorry to hear you’ve been waiting for a response, and I totally understand your frustration. For quicker assistance with returns, we recommend using our live chat feature on the website or reaching out through our quick contact form. Both options will get you faster help, and we can address your issue right away.
If you’d prefer, you can also email us again at Hello@warmies.com, and we’ll make sure to prioritize your case.
Thanks for your patience, and we look forward to getting this sorted for you!
Best,
Team Warmies

Saanut 5/5 tähteä

Great customer service!

When my Warmies came, the post office had crushed the box good. After inspecting it I found my new friend did have a small hole/tear. I contacted customer service and they were wonderful, and sent another one right away. Great experience, and love my new cozy friend!

13. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

NONEXISTENT CUSTOMER SERVICE

Genuinely one of the laziest and worst customer service experiences I've had. I've recently ordered a warmies plushie for my girlfriend as part of an early valentines day gift. She didn't like the scent and offered to return the plushie. We started the process and have emailed the company a total of 4 times. Zero follow up emails lol. Every customer response I've read from warmies so far on Trustpilot has been "Contact our customer service" lmao what a joke. Good for them though. I would be robbing people too if it were that easy.

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Warmies USA-logo

Vastaus yritykseltä Warmies USA

Hello James, Thank you for reaching out to share your concerns, and I sincerely apologize for the frustration you’ve experienced reaching out to our team. Providing excellent customer service is so important to us, and I’m sorry we’ve fallen short in this instance.
I see that you’ve contacted our live chat team yesterday, and I’m glad to confirm that your refund is currently being processed. You should receive an email confirmation, and the funds should be returned to your original payment method within 2-3 business days.
We truly value your feedback and want to make sure we’re addressing all concerns. If there’s anything else we can do for you, please don’t hesitate to email us at hello@warmie.com or connect through our live chat. Thank you for giving us the chance to resolve this—it means a lot to us.
Warm regards,
Warmies Customer Support Team

Saanut 5/5 tähteä

Quick turnaround

Quick turnaround, packaged really well, and love the product!! I own so many, I've lost count. They are just the right size and are perfect weight, hold the heat well, and are beyond cute! They are sewn really well and still maintain their shape after being heated in the microwave I've slept with them myself and they hold their heat all night long. They help me get a good night's sleep.

12. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Broken product and no customer service support

My Warmies (I ordered the jr monkey and axolotl) came thrown in the shipping box, not even protected in a bag or wrapped. My axolotl was completely coming apart. The side of it and the leg were not stitched close. The beads inside were spilling out and all over in the box. I reached out to customer service 2 weeks ago explaining the situation and providing pictures but I still have not heard back. I’m extremely disappointed and would not recommend ordering anything from Warmies. They clearly don’t take pride in their product (throwing it in a box) and they have poor customer service. I would give 0/5 stars if I could. It was a waste of $40.

*UPDATE*
Warmies refunded me quickly after my review.

23. tammikuuta 2025
Oma-aloitteinen arvostelu
Warmies USA-logo

Vastaus yritykseltä Warmies USA

Hi Kay, Thank you for reaching out. We’ve followed up via email regarding your concern and are looking into the issue. We apologize for the inconvenience and appreciate your patience as we work to resolve this. You should have received and email from our support team. Thanks - Team Warmies

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