WallsHeaven - Prints Wall Murals Arvostelua 

114
TrustScore 2.5/5 tähteä

2,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

I've been waiting for my order for a month and have sent numerous emails for weeks with no response. The listed phone number seems to be out of service. I received a wallpaper mural from them thre... Näytä lisää

Saanut 4/5 tähteä

Overall my order of two posters was excellently done. Image cropping was precise and correct, size was perfect, and image sharpness was superb. It would be fantastic if they could take it to the nex... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Ich hätte mal gleich bei trustpilot schauen sollen. Dann wäre mir klar gewesen, dass es sich bei wallsheaven um einen absolut unseriösen Anbieter handelt, der einen als Kunden im Regen stehen lässt. B... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Mural arrived in good time and in perfect shape. Mural was precisely cut and measured. We had to create a wallpaper tray big enough for the 3 40+ inch panels by cutting and gluing 3 wallpaper trays t... Näytä lisää

Yrityksen tiedot

  1. Sisustusliike
  2. Sisustusarkkitehtitoimisto
  3. Sisustussuunnittelija
  4. Online-markkinapaikka
  5. Printtituotteet ja kyltit

Yrityksen kirjoittama

Wallsheaven.com – unique wall murals and custom prints Thank you for all your orders! 💛 We’re truly grateful that so many of you choose our products to decorate your homes and spaces. Our team is working at full speed to keep up with the growing number of orders and to make sure every print is delivered on time. Every product at Wallsheaven.com is printed to order, freshly made especially for you. We use only high-quality materials from renowned brands such as HP, 3M, and Neschen, ensuring long-lasting durability and exceptional color quality. Our prints are made using original HP water-based inks (Latex Water-Based Inks), which are 100% safe, odorless, and free from any harmful substances. Please note that some UV/LED printing technologies may contain restricted compounds — that’s why we print exclusively with eco-friendly, certified HP technology, guaranteeing that your wall murals are completely safe for homes, offices, and children’s rooms. Thank you for your trust and patience! Your positive feedback and photos of finished interiors inspire us every day to keep creating something truly beautiful 🌿


Yhteystiedot

2,6

Välttävä

TrustScore 2.5/5 tähteä

114 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,6

Kaikki arvostelut

(114)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Not worth dealing with Wallsheaven

When I ordered my wall mural, no where in their site did it say that if you had to return your mural, you would be sending it to the UK. The rate to return it is $85. They tell you to return it USPS which is expensive out of the country. The mural was so blurry I did not want it on my wall. Shame on them for not disclosing where you would return it to. They make it sound like they have a wonderful return experience. NOT!!!!
Then when I emailed them for a return label, they told me they would not answer any more of my emails and not to try and threaten them. WHAT?? Who runs a business like that? Terribly disappointed...

24. heinäkuuta 2022
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are very sorry to hear that you were disappointed with your order and with the return process. We always aim to provide full transparency and a positive experience for every customer.

Please note that WallsHeaven offers access to over 200 million images, giving each customer the freedom to choose the artwork that best fits their wall and style. Sometimes, professional photographers intentionally use soft focus (blur) to highlight the main subject of the photo — this is part of the artistic composition.

That’s why we always recommend using the zoom tool on our website before placing an order, so you can view the image details and decide if it matches your expectations.

We understand that returning an international order can be inconvenient, and we’re continually improving our processes to make it easier. Please contact us again at support@wallsheaven.com
— we will do our best to assist you further.

Kind regards,
The WallsHeaven Team

Saanut 5/5 tähteä

The picture is just what I ordered

The picture is just what I ordered. It came in 2 pieces and was very easy to hang. The seam is invisible to the eye unless you’re right up on the picture. The print is clear and sharp and looks amazing on the wall.

6. heinäkuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stealing Pictures

They are selling my pictures without ANY authorization.

17. toukokuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
thank you for bringing this to our attention. Please rest assured that WallsHeaven operates exclusively with licensed, legally sourced images from verified professional stock partners.

Every artwork on our website is used under a valid commercial print-on-demand license, obtained through authorized image providers. We never publish, sell, or reproduce any content without proper rights and documentation.

WallsHeaven is proud to have supported over 2,500 artists worldwide, ensuring that every creator whose work appears on our platform is compensated through official licensing channels.

We take copyright compliance very seriously and work only with trusted international image banks to ensure full protection for both artists and customers.
If you believe your work has been used incorrectly, please contact us at support@wallsheaven.com
— we will immediately verify the license details and provide full clarification.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Fototapete

Wir haben eine Fototapete unserer Gegend bestellt und uns sehr darauf gefreut.
Wir haben die Vinyl Variante bestellt, da sie ins Gästebad kommen sollte. Kommen sollte... den der Maler EFZ (keine ungelernte Person), konnte die Tapete nicht anbringen, da er sie nicht korrekt montieren konnte. Ich habe mir von ihm sagen lassen, dass Fototapeten offenbar Kante an Kante gestossen werden, nicht so bei wallsheaven. Da wird überlappen gearbeitet, dies jedoch nicht in der Anleitung vermerkt. Somit ist die ganze Fototapete nicht mehr zu brauchen. 600 Fr. für die Katze!
Auf meine Nachfrage wurde umgehend geantwortet. Als ich mich mit den Begründungen nicht einverstanden gab, wurde der Ton rauer... ungelernte Kraft, kein IKEA-Produkt, 5x das gleiche Mail! Schade ist es kein solches Produkt, denn da wird Kundenzufriedenheit gross geschrieben! Für mich steht fest... bei diesem Anbieter kaufe ich nicht mehr und werde ihn auch nicht weiterempfehlen.

16. toukokuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Liebe/r Kunde/in,
vielen Dank, dass Sie Ihre Erfahrung mit uns teilen. Es tut uns aufrichtig leid zu hören, dass die Montage Ihrer Fototapete nicht wie erwartet verlaufen ist.

Unsere Vinyl-Fototapeten werden nach einem professionellen Standard produziert, bei dem die Bahnen mit leichter Überlappung angebracht werden. Dieses Verfahren hilft, bei größeren Formaten eine perfekte Passung und dauerhafte Haltbarkeit zu erzielen. Wir verstehen aber, dass dies für Handwerker, die mit anderen Systemen (z. B. Kante-an-Kante-Montage) arbeiten, ungewohnt sein kann.

Wir nehmen Ihr Feedback sehr ernst und werden die Montageanleitung nochmals prüfen und gegebenenfalls klarer formulieren, um künftige Missverständnisse zu vermeiden.
Bitte kontaktieren Sie uns unter support@wallsheaven.com
, damit wir gemeinsam eine Lösung finden können.

Mit freundlichen Grüßen
Ihr WallsHeaven-Team

Saanut 1/5 tähteä

Habe im Januar für den Stolzen Preis…

Habe im Januar für den Stolzen Preis von 189€!ein Bild bestellt.
Seither keine Lieferung und auf 5 E-Mails keine Reaktion oder gar irgendwelche Antworten.
Werde eine Straffanzeige wegen Betruges stellen.
In Zukunft nur noch auf Rechnung.
Finger weg von WallsHeaven.
Betrüger ohne Ende.

17. huhtikuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Liebe/r Kunde/in,
es tut uns sehr leid zu hören, dass Sie Ihre Bestellung bisher nicht erhalten haben und sich nicht ausreichend betreut fühlten. Das entspricht selbstverständlich nicht unserem Standard.

In Einzelfällen kann es vorkommen, dass E-Mails im Spam-Ordner landen oder eine Nachricht unser Support-System nicht erreicht. Wir möchten Ihr Anliegen daher sofort persönlich prüfen.
Bitte senden Sie Ihre Bestellnummer noch einmal an support@wallsheaven.com
, damit wir die Lieferung umgehend nachverfolgen oder eine passende Lösung finden können.

Wir versichern Ihnen, dass WallsHeaven ein seriöser Anbieter ist und jede Bestellung entweder ausgeliefert oder vollständig erstattet wird.

Mit freundlichen Grüßen
Ihr WallsHeaven-Team

Saanut 1/5 tähteä

Ich hätte mal gleich bei trustpilot…

Ich hätte mal gleich bei trustpilot schauen sollen. Dann wäre mir klar gewesen, dass es sich bei wallsheaven um einen absolut unseriösen Anbieter handelt, der einen als Kunden im Regen stehen lässt. Bis auf die Auftragsbestätigung inklusive der Lieferadresse exakt null Kommunikation. So kann das nichts werden. Gut, dass ich für die Zahlungsabwicklung einen Anbieter mit Käuferschutz genutzt habe. So habe ich denn nach acht Wochen auch mein Geld wieder. Hände weg von wallsheaven ist meine Empfehlung. Alle unten stehenden Antworten sind Ausflüchte. Fakt ist, außer einer korrekten Auftragsbestätigung passierte nichts.

21. maaliskuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Liebe/r Kunde/in,
es tut uns sehr leid zu hören, dass Sie mit Ihrer Bestellung und unserer Kommunikation unzufrieden waren. So sollte Ihre Erfahrung selbstverständlich nicht verlaufen.

In seltenen Fällen kann es zu technischen Problemen oder Lieferverzögerungen kommen, die wir leider nicht immer sofort erkennen, insbesondere wenn keine Rückmeldung aus dem E-Mail-System erfolgt. Wir verstehen Ihren Ärger und möchten uns dafür aufrichtig entschuldigen.

Bitte seien Sie versichert, dass WallsHeaven ein registriertes, seriöses Unternehmen ist und jede Bestellung entweder ausgeliefert oder vollständig erstattet wird. Wir würden uns freuen, wenn Sie uns unter support@wallsheaven.com
noch einmal kontaktieren, damit wir genau prüfen können, was in Ihrem Fall schiefgelaufen ist.

Mit freundlichen Grüßen
Ihr WallsHeaven-Team

Saanut 1/5 tähteä

I recently purchased a mural from…

I recently purchased a mural from wallsheaven , the products are good quality and look great, the problem I got is when i purchased this , it had a London (uk) address, the purchase stated FREE prompt delivery, unknown to me this came from America. Since then I am being chased be fed ex for £101 unpaid export duty , I have contacted wallsheaven on several occasions to ask why this was not mentioned during to purchase process. I have had no reply or contact from them .
I would like to make people aware of this
I would never purchase from them again
Miss shepherd

19. maaliskuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Miss Shepherd,
thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We completely understand your frustration regarding the customs and import duties.

WallsHeaven is a global art and print-on-demand brand, and depending on the delivery location, orders may previously have been shipped from international facilities. Please note that for the past six months, all UK orders are shipped directly from our London facility, which helps avoid additional customs fees and ensures faster delivery.

We always strive to make our shipping information as transparent as possible. Please contact us at support@wallsheaven.com
with your order number — our team will review your case and do our best to find a fair resolution.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Awful service! Placed order paid upfront and no…

Update 10/14/2025
To show the level of organization and efficiency I got a reply to my review 3 years later……..
Placed order paid upfront and no responses to our emails already have sent six requests. We need the order for a grand opening. Looks like we will have to do a chargeback and order elsewhere.
Question for this "company"
Why do you not respond to your customers?
Why do you think that doing business this way is ok?
Are you not concerned about your business reputation?
I suspect there will not be an answer!
3.28.2022 Update: Received order looks like good quality. While the product is good the customer service is Abysmal. Why they cannot get that part together I cannot imagine. Its obviously losing them business as people read the reviews.

16. maaliskuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
thank you for your feedback. We sincerely apologize for the delay in responding to your emails and for any inconvenience this may have caused, especially regarding your grand opening.

We strive to provide high-quality products, and we are glad to hear that your order met your expectations in terms of quality. We also take your concerns about customer service seriously and are continuously improving our support processes to ensure timely communication in the future.

Please reach out to us directly at support@wallsheaven.com
with your order number so we can review your case and assist you personally. We truly value our customers and their trust, and we want to ensure that every experience meets our standards.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Warte bald 3 Monate auf ein Bild…

Warte bald 3 Monate auf ein Bild ....keine Antwort auf Mails...keine Antwort betreff Liefertermin...aber das Geld wollen sie sofort....
J.Wallner

26. helmikuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Liebe/r Herr/Frau Wallner,
es tut uns sehr leid zu hören, dass Ihre Bestellung bisher nicht angekommen ist und Sie keine Antwort auf Ihre E-Mails erhalten haben. Das entspricht selbstverständlich nicht unserem Standard, und wir möchten uns dafür aufrichtig entschuldigen.

Bitte senden Sie uns Ihre Bestellnummer erneut an support@wallsheaven.com
, damit wir den Fall umgehend prüfen und entweder die Lieferung nachverfolgen oder eine Rückerstattung veranlassen können.

Wir nehmen jede Bestellung ernst und möchten sicherstellen, dass unsere Kunden eine faire und zufriedenstellende Lösung erhalten.

Mit freundlichen Grüßen
Ihr WallsHeaven-Team

Saanut 1/5 tähteä

THEY NEVER REPLY- Im out $200

I ordered a mural as a gift. It came incomplete(missing panel) so I had to send 5 emails to get someone to respond to fix it since they are not reachable by phone. they said they would send a replacement, but all they sent was 1 of the 4 panels!!! it is a mess! So now I have sent 5+emails every couple of days begging for help! I even offered to pay more! This was a gift for my granddaughter's wall! So now I am out $200 and what was supposed to be a special gift is not! Awful support! I am so disappointed I let myself get scammed.

24. helmikuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are truly sorry to hear about your experience and sincerely apologize for the inconvenience caused. We understand how important this mural was as a gift, and it is disappointing to hear that your order was incomplete and that communication has been difficult.

Please be assured that we are committed to resolving this issue. Sometimes, large murals are shipped in multiple packages, which can cause confusion if one panel is delayed. We want to make this right for you — please contact us directly at support@wallsheaven.com
with your order number, and we will ensure that the missing panels are sent to you as quickly as possible.

We truly value our customers and want to restore your confidence in WallsHeaven.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Auftragsbestätigung Nr WH83868

Auftragsbestätigung Nr. WH83868

antwortet einfach nicht auf Mails
kein kontakt möglich.

8. helmikuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Liebe/r Kunde/in,
es tut uns sehr leid zu hören, dass Sie Schwierigkeiten hatten, uns per E-Mail zu erreichen. Bitte senden Sie Ihre Bestellnummer noch einmal an support@wallsheaven.com
, damit wir den Fall umgehend prüfen und eine Lösung finden können.

Mit freundlichen Grüßen
Ihr WallsHeaven-Team

Saanut 1/5 tähteä

Vorsicht !!!!

Das grenzt schon an krimmineller Abzocke!
Keine Kommunikation möglich.
Ware kam mit extremer Verspätung von einem undefinierbarem Absender.
Nie wieder.
Man kann nur alle Interessenten warnen.

4. helmikuuta 2022
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Liebe/r Kunde/in,
es tut uns leid zu hören, dass Sie mit Ihrer Bestellung und der Lieferung unzufrieden waren. Wir verstehen Ihren Ärger und möchten uns für die Unannehmlichkeiten aufrichtig entschuldigen.

Bitte senden Sie uns Ihre Bestellnummer an support@wallsheaven.com
, damit wir den Fall prüfen und eine passende Lösung finden können. Wir nehmen jede Bestellung ernst und möchten sicherstellen, dass unsere Kunden fair behandelt werden.

Mit freundlichen Grüßen
Ihr WallsHeaven-Team

Saanut 1/5 tähteä

Terrible customer service

Ordered my product in size specific sheet width so I was able to have it printed on one sheet but they printed it on three. The adhesive tore the paint off the wall making it unusable. Sent the company. Request for a reprint on different backing and for completely ignored.

7. joulukuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are very sorry to hear about the issues with your order and sincerely apologize for the inconvenience caused. We understand how frustrating it is when a product does not meet your expectations, especially regarding size and application.

Please be assured that we take every order seriously. Sometimes large murals are shipped in multiple panels depending on production requirements, and we always aim to provide clear instructions for safe installation.

We want to resolve this for you — please contact us directly at support@wallsheaven.com
with your order number so our team can review your case and work on a suitable solution, including a reprint if appropriate.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Terrible. Horrible. Stay away.

Terrible. Awful. Waited 1 month only to find out my item was backordered. No phone number on site. Emails go unresponded. It was only when I threatened a charge back until they finally wrote back and said my item was backordered. They couldn't have just told me that up front. This is a scam merchant. DO NOT USE THEM.

27. marraskuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are very sorry to hear about your experience and sincerely apologize for the frustration caused by the delay. We understand how disappointing it is when an order is backordered and communication has not met expectations.

WallsHeaven strives to provide clear and timely updates, and we are currently reviewing our processes to ensure better transparency regarding stock availability in the future. Please contact us directly at support@wallsheaven.com
with your order number so that we can personally assist and ensure a fair resolution.

Kind regards,
The WallsHeaven Team

Saanut 3/5 tähteä

Good product, poor instructions

The instructions were inconsistent with the materials provided. The written instructions referred us to a video. The video stated a tray would be provided for wetting the paper but none was. The video stated the wallpaper would have markings indicating where to overlap but there were none. The video stated the package would include individualized instructions for our particular size and shape but there were none. So we did the best we could and it took a couple hours to get it right. The end product looked great the next day, though.

15. marraskuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
thank you for sharing your feedback. We’re glad to hear that your mural looks great in the end, and we truly appreciate the effort you put into the installation.

We understand that the instructions and video guidance may not have matched your experience exactly. Sometimes, installation can vary depending on the specific format, wall type, and size, and certain trays or markings are not included for all configurations. We always recommend carefully reviewing the zoomed preview and using patience during application to ensure the best results.

We truly value your feedback, as it helps us improve our instructions and resources for future customers.

Kind regards,
The WallsHeaven Team

Saanut 5/5 tähteä

Better Than Expected

Arrived much faster than expected, is great quality, and was much easier to install than I expected on a 10.5ft high accent wall! Definitely will use again.

15. marraskuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not happy with the after service

Not happy with the after service. Video says refer to your custom instructions, but non were provided. No one has responded via contact us.

11. marraskuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are very sorry to hear about your experience and sincerely apologize for the lack of support you received. We understand how frustrating it can be when instructions are missing and emails go unanswered.

Please contact us directly at support@wallsheaven.com
with your order number so that we can provide the correct custom instructions and assist you personally. We take every order seriously and want to ensure you are fully supported with your mural.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Supporting Artists ???

I see on your website "By choosing our photos, you will support the artist" how does this work, how is the artist supported for the images you use

5. marraskuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
thank you for your question and for your interest in supporting artists.

When you choose an image from WallsHeaven, the artwork is licensed through professional stock image providers, and the artist who created the image receives royalties or licensing fees as part of that process. This ensures that every image you purchase legally compensates the creator, helping them continue their work.

We are proud to have supported over 2,500 artists worldwide through this system, allowing creators to benefit from each print-on-demand order while providing you with high-quality wall art.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

No after sales service at all

Having spent in excess of £1000 on a wallpaper mural, it arrived damaged. I emailed the company who didn't reply. I then emailed them again and again no response. Happy to take significant sums off customers but not willing to even reply when there's a problem. I will never use again and suggested no one else does.

20. lokakuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are very sorry to hear about the damage to your mural and the frustration caused by the lack of response. This is certainly not the experience we aim to provide.

Please contact us directly at support@wallsheaven.com
with your order number. We take every order seriously and want to resolve this issue promptly, whether that means sending a replacement or providing a full refund.

We truly value our customers and are committed to ensuring that every purchase is handled fairly and professionally.

Kind regards,
The WallsHeaven Team

Saanut 1/5 tähteä

Beware of bad quality, false advertising and horrendous customer service.

I would avoid using this company as the customer experience is terrible. I have contacted the company through their website and two social media accounts and they took up to 6 messages on each to get a response. My request for help on the quality, fitting and design was met with aggression and defensive language. There was no support at all.

Please read the reviews on this company before ordering as I have experienced a very expensive damaged and miss-advertised product of which WallsHeaven have no intention of helping to solve.

Please do not respond with 0.0033333% of orders have complaints as this is clearly inaccurate when 53% of the reviews on TrustPilot are 1 Star!

20. lokakuuta 2021
Oma-aloitteinen arvostelu
WallsHeaven - Prints Wall Murals-logo

Vastaus yritykseltä WallsHeaven - Prints Wall Murals

Dear Customer,
we are very sorry to hear about your experience and sincerely apologize for the frustration caused. We understand how disappointing it is when communication is slow and support does not meet expectations, and we take your concerns very seriously.

Please be assured that WallsHeaven values every order and every customer. We strive to provide clear guidance for installation, high-quality products, and prompt assistance in case of any issues. We are continuously working to improve our support processes to ensure timely and helpful responses.

We would like to resolve your case personally — please contact us directly at support@wallsheaven.com
with your order number so that our team can review your situation and find a fair solution.

Kind regards,
The WallsHeaven Team

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Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin