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Vrbo Arvostelua 

71
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We spent a very enjoyable 4 night stay in Ilfracombe. The apartment is obviously newly refurbished, everything was new and clean, and very comfortable. Ilfracombe is very hilly but from the apartm... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The hosts were amazing and the location is great. The house is a row house so there is not private garden (inconvenience with a dog). The beds were very comfortable but the sofas were worn and c... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Booking was just about good enough. I would not recommend unless forewarned. After you have booked and paid, they make you pay an enormous amount for damage waiver....taking the cost in higher tha... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Appreciated the photos and descriptions. Easy to book. I am puzzled as to why the host dos not respond to my messages. I have paid in full. I have some questions (e.g. is there a laundry nearby) but t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Loma-asunnon vuokraus
  2. Loma-asunnot
  3. Lomahuoneistojen vuokrauspalvelu
  4. Matkailusivusto
  5. Matkanjärjestäjä

Tietoja yrityksestä Vrbo

Yrityksen kirjoittama

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

71 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(71)

71 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ease of use

Ease of use. Choice of properties.

10. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi,

Thank you for sharing your experience. We are glad to hear that the platform was easy to use and offered a good choice of properties. We know how important it is for travelers to have a simple booking experience with plenty of options.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Palmer,

Thank you for sharing your experience. We are glad to hear that the process was straightforward and easy. We know how important it is for booking to feel simple and stress-free.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Easy to access and plenty of information

Easy to access and plenty of information

3. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Alan,

Thank you for sharing your experience. We are glad to hear that the platform was easy to access and provided plenty of information. We know how important it is for travelers to have clear details when planning a stay.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Very easy to book

Very easy to book. Great communication. Loved our accommodation.

17. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Mrs Connolly,

Thank you for sharing your experience. We are glad to hear that booking was very easy, communication was great, and that you loved the accommodation. We know how important it is for both the booking process and the stay itself to feel enjoyable and well supported.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Easy and efficient booking service

Easy and efficient booking service

3. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Brooks,

Thank you for sharing your experience. We are glad to hear that you found the booking service easy and efficient. We know how important it is for travel planning to feel simple and well organized.

Thanks,
Vrbo Customer Support Team

Saanut 1/5 tähteä

The apartment was not fit for purpose

The apartment was not fit for purpose, the owner was unhelpful with the issues, it was dirty and smelt horrible.

3. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Daniel,

Thank you for sharing your feedback. We understand your concern about the condition of the apartment and the support you received from the owner.

Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can gather more details about your stay.

Thanks,
Hotels.com Customer Support Team

Saanut 3/5 tähteä

Booking was just about good enough

Booking was just about good enough. I would not recommend unless forewarned.

After you have booked and paid, they make you pay an enormous amount for damage waiver....taking the cost in higher than a hotel or Airbnb. I have never broken anything or made a mess before. It was too much and unexpected. I felt ripped off.

21. elokuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Karin,

Thank you for sharing your feedback. We understand your concerns about the damage waiver charges and the total cost shown after booking.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Booking process was straight forward

Booking process was straight forward

17. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Neil,

Thank you for sharing your experience. We are glad to hear that the booking process was straightforward. We know how important it is for travel planning to feel simple and easy to complete.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Christopher,

Thank you for sharing your experience. We are glad to hear that you were kept informed on a daily basis. We know how important it is for communication to feel clear and consistent throughout the booking experience.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

So easy to book

5. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Mark,

Thank you for sharing your experience. We are glad to hear that booking was so easy for you. We know how important it is for travel planning to feel simple and convenient.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Booking was easy

Booking was easy. No problems. Location was perfect for touring the area.

12. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi John,

Thank you for sharing your experience. We are glad to hear that booking was easy, everything went smoothly, and the location worked well for touring the area. We know how important it is for both the booking process and the stay location to support a great trip.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Late availability,easy to book.,lovely…

Late availability,easy to book.,lovely accomodation.Clean,comfortable,everything you need.very welcoming hosts.Highly recommend this beautiful annexe.

5. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Sandra,

Thank you for sharing your experience. We are glad to hear that the late availability, easy booking process, lovely accommodation, and welcoming hosts all contributed to such a positive stay. We know how important it is for a property to feel clean, comfortable, and ready when plans come together quickly.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Lovely quick response from cottage…

Lovely quick response from cottage owner. Reasonable price. Easy to use website.

29. elokuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Tori,

Thank you for sharing your experience. We are glad to hear that the cottage owner responded quickly, the pricing felt reasonable, and the website was easy to use. We know how important it is for booking to feel simple, responsive, and worthwhile.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Great booking experience

Nearly instant connection with host. Payment easily made. Follow up information is helpful.

29. elokuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Pamela,

Thank you for sharing your experience. We are glad to hear that you connected with the host quickly, found payment easy, and appreciated the helpful follow-up information. We know how important it is for the booking process to feel clear and well supported from start to finish.

Thanks,
Vrbo Customer Support Team

Saanut 2/5 tähteä

Be cautious

Property was fine. Shower was small for a large woman, *A week after our stay me and my partner have both got eye infection, myself in one eye and my fiance in both eyes* which we know is from the hot tub

6. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hello,

Thank you for sharing your feedback. We understand your concern about the health issue you believe was linked to the hot tub after your stay.

Please contact us through our Help Center at help.vrbo.com/contact so our team can better understand the details you shared.

Thanks,
Vrbo Customer Support Team

Saanut 3/5 tähteä

Appreciated the photos and…

Appreciated the photos and descriptions. Easy to book. I am puzzled as to why the host dos not respond to my messages. I have paid in full. I have some questions (e.g. is there a laundry nearby) but there has been no response. Does the host not look at messages until very close to arrival? I would prefer a more personal approach. I am a low-maintenance guest by the way.

2. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Judith,

Thank you for sharing your feedback. We understand your concerns about the host communication and the questions you still have after booking.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 3/5 tähteä

first place cancelled us do to a water…

first place cancelled us do to a water issue. then we had to scramble to find a diff place for 6 people on our own. no help from vrbo.

7. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Jerry,

Thank you for sharing your feedback. We understand your concerns about the cancellation and the difficulty finding another place for your group.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Easy and good.

30. elokuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Kabita,

Thank you for sharing your experience. We are glad to hear that your experience was easy and good. We know how important it is for booking to feel simple and reliable.

Thanks,
Vrbo Customer Support Team

Saanut 1/5 tähteä

Bookings not completed and poor…

Bookings not completed and poor customer service to resolve the issue.
Bookings cancelled as a result.

5. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Michael,

Thank you for sharing your feedback. We understand your concern about the booking not being completed and the support you received before it was canceled.

Please contact us through our Help Center at help.vrbo.com/contact so our team can look into the details of what happened.

Thanks,
Vrbo Customer Support Team

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