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Vrbo Arvostelua 

71
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We spent a very enjoyable 4 night stay in Ilfracombe. The apartment is obviously newly refurbished, everything was new and clean, and very comfortable. Ilfracombe is very hilly but from the apartm... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The hosts were amazing and the location is great. The house is a row house so there is not private garden (inconvenience with a dog). The beds were very comfortable but the sofas were worn and c... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Booking was just about good enough. I would not recommend unless forewarned. After you have booked and paid, they make you pay an enormous amount for damage waiver....taking the cost in higher tha... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Appreciated the photos and descriptions. Easy to book. I am puzzled as to why the host dos not respond to my messages. I have paid in full. I have some questions (e.g. is there a laundry nearby) but t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Loma-asunnon vuokraus
  2. Loma-asunnot
  3. Lomahuoneistojen vuokrauspalvelu
  4. Matkailusivusto
  5. Matkanjärjestäjä

Tietoja yrityksestä Vrbo

Yrityksen kirjoittama

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

71 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(71)

71 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Cheaper than AirBnB

No problems during the booking process. I have the impression that rentals (of the same quality) are generally cheaper on Vrbo than AirBnB

10. syyskuuta 2026
Saanut 5/5 tähteä

Very good experience

Very easy to book

18. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Mandy,

Thank you for your review. We’re glad to hear you had a very good experience and found the booking process easy, and we appreciate you taking the time to share your feedback.

Thanks,
Vrbo Customer Support Team

Saanut 4/5 tähteä

Spacious 2 storey cottage with balcony…

Spacious 2 storey cottage with balcony and patio area. Everything you need set in a beautiful location.

15. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi,

Thank you for sharing your experience. We’re glad to hear you enjoyed the spacious cottage, balcony, patio area, and beautiful location.

Thanks,
Vrbo Customer Support Team

Saanut 3/5 tähteä

Booking confirmation straight forward

Booking confirmation straight forward. Awaiting confirmation when payment will proceed.

Kind regards

19. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi,

Thank you for sharing your experience. We’re glad to hear the booking confirmation process was straightforward. We understand how important it is to have clear information about when payment will be processed.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Easy booking process

Easy booking process from start to finish.

7. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Debbie Ambrose,

Thank you for your review. We’re glad to hear the booking process was easy from start to finish, and we appreciate you taking the time to share your feedback.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

We spent a very enjoyable 4 night stay…

We spent a very enjoyable 4 night stay in Ilfracombe. The apartment is obviously newly refurbished, everything was new and clean, and very comfortable. Ilfracombe is very hilly but from the apartment it was a reasonably flat 10-15 minute walk to the harbour, passing numerous shops and cafes on the way. Lidl was only a 5 minute walk in the other direction.
Lara, the host, was very friendly and helpful and we would have no hesitation in staying here again.

12. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Jan,

Thank you for your wonderful review. We’re delighted to hear you had such an enjoyable 4-night stay and that you found the apartment clean, comfortable, and well located for exploring Ilfracombe. It’s also great to know Lara’s friendly and helpful support made your experience even better.

Thanks,
Vrbo Customer Support Team

Saanut 1/5 tähteä

The Landmark Hotel is shit hole hotel not the cool castle as in the pictures

The Landmark Hotel in Scotland is a shit hole hotel and not the cool castle type building as shown. Also there is no apartment, stove, cooktop, or regular refrigerator. This is a dirty broken furniture crappy hotel room and this is not what I paid for. This is not acceptable!

18. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Amelia,

Thank you for sharing your feedback. We understand your concerns about the property not matching the photos and described amenities, as well as your comments about the room condition and furnishings. We know how important it is for listing details to be accurate and for accommodations to reflect what was booked.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Easy and straightforward to book

Easy and straightforward to book. Even for me,who is not tech savvy.

12. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Tregale,

Thank you for sharing your experience. We are glad to hear that the booking process felt easy and straightforward, even without being especially tech savvy. We know how important it is for the platform to feel simple and accessible for every traveler.

Thanks,
Vrbo Customer Support Team

Saanut 1/5 tähteä

This is possibly the worst apartment we have ever stayed in

This is possibly the worst apartment we have ever stayed in. The experience started when we arrived in an absolutely awful area; fighting , screaming, the smell of drugs...
We then tried to get in to the apartment and were given a door code. But we weren't given a key. We contacted Expedia who gave us the Hosts number. The Host refused to speak to use so after a few hours one of the other tenants was kind enough to let us in. The site itself is awful, dirty, untidy and very poor.
We continued communication with the Host who blatantly denied that a key was required.
2 days later we finally got a key.
The whole experience was traumatic and stressful; this place is definitely not a penthouse suite!
There is loads more to this story, including pictures if you would like to get more information

18. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi,

Thank you for sharing your feedback. We understand your concerns about the property environment, the condition of the apartment, the difficulty accessing the unit, and the delay in receiving the key during your stay. We know how important it is for accommodations to feel accurately represented, easy to access, and supportive from arrival onward.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 1/5 tähteä

Using Vrbo's site was easy to use

Using Vrbo's site was easy to use, but the house we rented through them was very dirty. Extremely dangerous and infested with mice.

12. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Ronald,

Thank you for sharing your feedback. We understand your concerns about the property conditions and your stay experience.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Very Easy to use App

Very Easy to use App which enabled me to book what i wanted

16. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi Ian,

Thank you for sharing your experience. We are glad to hear that the app was easy to use and helped you book exactly what you wanted. We know how important it is for booking tools to feel clear and convenient.

Thanks,
Vrbo Customer Support Team

Saanut 4/5 tähteä

The hosts were amazing and the location…

The hosts were amazing and the location is great.

The house is a row house so there is not private garden (inconvenience with a dog). The beds were very comfortable but the sofas were worn and could use a clean.

Overall it was pleasant, but I was expecting something different.

30. elokuuta 2026
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Vastaus yritykseltä Vrbo

Hi,

Thank you for sharing your feedback. We’re glad to hear the hosts and location made a positive impression. We understand your concerns about the property setup and the condition of the furnishings during your stay.

Please contact us through our Help Center at help.vrbo.com/contact so our team can assist you further.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Very easy to book

Very easy to book Customer service very good

5. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Diane,

Thank you for sharing your experience. We are glad to hear that booking was very easy and that customer service was very good. We know how important it is for travelers to feel supported throughout the booking process.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Great choice of holiday lets and…

Great choice of holiday lets and reasonable price.

17. syyskuuta 2026
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Vastaus yritykseltä Vrbo

We're so glad you found our holiday lets to be a great choice and reasonably priced. We appreciate your positive feedback!Hi Robertson,

Thank you for sharing your experience. We are glad to hear that you found a great choice of holiday lets at a reasonable price. We know how important it is for travelers to have both variety and value when booking.

Thanks,
Vrbo Customer Support Team

Saanut 4/5 tähteä

I was able to find a booking that fit…

I was able to find a booking that fit right into my needs without any problems.

2. syyskuuta 2026
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Vastaus yritykseltä Vrbo

Hi,

Thank you for sharing your experience. We’re glad to hear you found a booking that fit your needs without any problems.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Easy to book and questions answered…

Easy to book and questions answered promptly
Looking forward to our stay!

10. syyskuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Sidney,

Thank you for sharing your experience. We are glad to hear that booking was easy and that your questions were answered promptly. We know how important it is for travelers to feel informed and confident before their stay.

Thanks,
Vrbo Customer Support Team

Saanut 1/5 tähteä

Absolutely disgusting and that is why…

Absolutely disgusting and that is why we don’t stay there it wasn’t fit to stay and your customer service is absolutely disgusting I will not be booking anything with you ever again
I suggest that you have people go and look at some of these apartments from time to time to check they are up to standard as you are still saying the apartment on your site and it is absolutely disgusting.

31. elokuuta 2026
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Vastaus yritykseltä Vrbo

Hi Nicola,

Thank you for sharing your feedback. We understand your concern about the condition of the apartment and the support you received after deciding not to stay.

Please contact us through our Help Center at uk.hotels.com/helpcenter so our team can better understand the details of your experience.

Thanks,
Hotels.com Customer Support Team

Saanut 5/5 tähteä

Very responsive owner and love the…

Very responsive owner and love the location of this unit.

31. elokuuta 2026
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Vastaus yritykseltä Vrbo

Hi Meg,

Thank you for sharing your experience. We are glad to hear that the owner was very responsive and that you loved the location of the unit. We know how important it is for both communication and location to support a great stay.

Thanks,
Vrbo Customer Support Team

Saanut 5/5 tähteä

Good selection and fair prices

Good selection and fair prices. Easy to book.

27. elokuuta 2026
Vrbo-logo

Vastaus yritykseltä Vrbo

Hi Malcolm,

Thank you for sharing your experience. We are glad to hear that you found a good selection, fair prices, and an easy booking process. We know how important it is for travelers to have both value and convenience when planning a stay.

Thanks,
Vrbo Customer Support Team

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