This support desk is incredible. If you have something, they have real contact looking into your case. I had it a few years ago with a holiday in a gulf state where vpn is not encouged: KeepSolid h... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have for years VPN on my iPhone, iPad and Macbook, great working all the time.Suddenly I could not use VPN on my MacBook, I am very bad on software installing. But the team helped me with find the... Näytä lisää
Been using this product for over 10 years and everytime helped me. Reliable and has different protocols to test in order to avoid some network problems.
Yritys on vastannut
Whenever I have a question or anything I need help with, the Customer Service and Tech Support teams at KeepSolid are amazing! The response time via email or app is only a few minutes no matter what t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
VPN Unlimited is one of the best virtual private network services to protect all data you receive or send over the internet, to surf the web anonymously and to bypass restrictions. Get 7-day free trial of our online VPN service and try for yourself.
Yhteystiedot
Yhdysvallat
- support@keepsolid.com
- vpnunlimited.com
4,3
Erinomainen
1 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Easy to set up and use. Great support
Easy to set up and use.
Initially I had some problems with a certain streaming service which seemed to still be able to geolocate me. The support team replied immediately to my enquiry and kept working on the problem until it was solved.
Bandwidth seems to be fine for FHD viewing.
30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
highly recommended VPN
highly recommended VPN. I have been using it since 2016. great customer service .
3. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
We appreciate your positive review, thank you for being one of our valued customers. Have a great time using VPN Unlimited!
Efficiency Model experience
Further to my e-mail address (the same as my ID Nbr VPN Unlimited) being deactivated, I’ve been faced to a non current issue i.e. change of ID Nbr for a new one e-mail address, keeping original data transfer.
Within a few hrs, the Keepsolid support efficiently resolved such issue, then everything went OK at all !
Thousand thks to the support team !!!
Jean-Paul
3. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Customer service is good
The VPN service itself is patchy - speeds often seem very low on some servers. But the support is surprisingly excellent - they come back incredibly quickly.
2. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
They answered my request in no time
They answered my request in no time. I am very happy with the service .... well worth using.
23. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Excellent customer service
Excellent customer service! I contacted them via email and my issue was resolved within hours. I am so happy that I have a lifetime membership with such an outstanding company.
24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
Avoid no real support !
Avoid no real support !
Got a new account yesterday 4.23.24
My support requests or questions were closed without even answering them and I'm having issues and problems with my set up
I have been using VPN for streaming for over 5 years and never accoutered such poor support
24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Sorry to hear that you are feeling this way.
We have already answered you in ticket #1149097.
If you need further assistance, please contact us again via email.
Perfect service in every way.
Very professional staff,great service and best value available.
In the words of Tina Turner " your simply the best,better than all the rest" Tried other VPN's but their service didn't come close.
Keep up the good work.
23. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
Great Service and Great Support
I got an awesome deal from a website. I didn’t know about the company so I was pretty nervous in the beginning. I’ve been using it for 4 years, and from my experience, I would have got this app even if I didn’t get a deal. App is great, speeds are great and support is great. They respond quicker than my family or my friends. I recommend this app to everyone who is considering a VPN and not sure what to get.
21. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you so much for taking the time to leave a great review. We are happy to hear you enjoy using our service. Please don't hesitate to contact us anytime you need any assistance
Great service
17. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Fair price for great servie
Great customer support. Servers around the world. Not a noticeable degradation in browsing and streaming experience. Been using it for years and remain very happy.
16. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
VPN Unlimited keeps improving.
My experience is that KeepSolid tries to respond to customers in a way to make things easier. All in all VPN Unlimited keeps improving.
15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your positive review on our product. We appreciate it.
Excellent VPN
Great interface, options to customize the service and excellent customer support if a problem occurs (in my case slow speeds with the new AT&T Air wireless internet).
14. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Best handholding ever
Almost ten years, lifetime subscription, used others but no one has better help when I really need it. 
13. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
The vpn isn’t consistent
The vpn isn’t consistent. It slows the WiFi down an offers minimal US cities from Anguilla
9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
1) We provide the maximum possible connection speed for the current conditions.
However, the conditions for your connection may vary because of the current workload on the selected VPN server and the distance from you to the selected VPN server.
Also, there is always a chance of slowdown because of your ISP throttling VPN protocols.
As a suggestion, try to connect to a few servers that are geographically closer to you with the lowest workload.
Also please, try to switch to a different VPN protocol in the Settings -> Protocols of the app.
2) VPN Unlimited has over 3000+ high-speed servers across 80+ locations all over the world.
We are constantly expanding our VPN solution server presence.
You can vote for the new server locations here:
https://www.vpnunlimited.com/help/specials/server-locations
Their staff is the difference
I don’t usually use my VPN software & when it suddenly didn’t work when I needed it most, I contacted support.
Within minutes I was back up and running, they were extremely patient & thorough. And always responsive - every inquiry has gotten a response immediately.
So If you’re thinking of getting a VPN, please keep in mind that no matter how good their servers or software is, if you can’t get it to work for you? It’s useless.
And that’s why KeepSolid wins for me; their customer service is top notch.
9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you for taking the time to leave your excellent review! We're glad to hear about your positive experience with our customer support team. Feel free to contact us if you need any assistance in the future.
Reliable product and speedy support!
7. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Emailed support my issue
Emailed support my issue and they sent detailed steps on what to do to fix my problem. Fixed and surfing safely.
26. maaliskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review, have a great time using VPN Unlimited, and don't forget to recommend us to your friends ;)
Good service for a very reasonable price.
I've been using them for several years. VPN paid once for life. Nothing to complain about. The customer service response is quite fast. if you don't need a large number of servers, this service is for you
4. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thanks for your 5-star review.
We strive to provide the best service for each customer, so we are glad to hear that you are enjoying it.
Have a great time using VPN Unlimited!
The service is really precessional
The service is really precessional, patient and user friendly, when I sent my request to those personnel, they gave the feedback with really great helps, which supported my issue quickly and successfully. Really thank you for their efforts. Good app good nice service.
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä KeepSolid VPN Unlimited
Thank you so much for your kind words. We truly appreciate our customers and we strive to provide the best service.
Have a great time using VPN Unlimited.
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