Hello,
Our website was launched recently, but Voltis did not begin operating on the day the website opened. Before launching the online store, we were already selling directly to customers, mainly through WhatsApp. This is why genuine customers were able to receive their orders and share their experiences before the public website opened.
Had you contacted us or checked this information before publishing your review, we would have been happy to explain it. Your review does not mention any order or direct purchasing experience with Voltis, yet it publicly accuses our company and our customers of fraud.
If you have placed an order, please contact us with your order number so that we can assist you transparently. If you have not purchased from us, we respectfully ask you to reconsider these accusations, as they are not based on an actual customer experience.
Voltis Support