VOLTA CHARGER Arvostelua 442

I ordered this product nearly two months ago, mid-November 2024. Since it was intended as a Christmas gift, I checked that the delivery time was acceptable. As it stated "delivery within 1-4 days in Europe," I thought this seemed reliable. Today is January 15, 2025, and I received an email saying the product is not even in Europe yet.

Completely unprofessional. I have no issue with pre-ordering something that is still in production, but the fact that they actively hide this until they have received my payment is deeply concerning.

The product might be good, but I wouldn’t know…

Stay away – NOT recommended.

I have been a loyal Volta customer for a while now, starting with the Volta Spark 100W cables, which have revolutionized the way I charge my devices. These cables offer lightning-fast charging, exceptional durability, and the convenience of magnetic tips that protect my device ports and simplify cable connections.

Currently, I am eagerly awaiting the delivery of the highly anticipated Volta Max 240W cables. These next-generation cables promise 240W power delivery, USB 3.2 compatibility, 20Gbps data speeds, and 4K display support—truly an all-in-one solution for modern tech needs.

While there have been some delivery delays, the Volta customer service team has been incredibly supportive, transparent, and proactive in addressing concerns. Their commitment to ensuring top-notch product quality over simply rushing shipments demonstrates their dedication to excellence.

I’m confident that the Volta Max cables will exceed expectations just as the Spark cables did. I look forward to updating this review with even more positive feedback once I receive and experience the Max cables firsthand.

Thank you, Volta Team, for your continuous innovation, transparency, and commitment to creating products that redefine charging technology!

Will update more when I receive the Max cables!

The company has great communication and responded to a querry I had very quickly and fix the issue straight away. The issue being a missing item that was lost in transit

I initially backed the 240w Magnetic tipped cable on Kickstarter. Adedayo from Volta kept everybody updated on the progress of the campaign and manufacturing of the cables. Including has they upgraded the cables after initial testing. Having recently received the cables I am extremely impressed they seem strong with an excellent magnet and charge my Iphone and IPad perfectly. The customer service from Adedayo has also been superb.

I've had multiple tips break over time (the plastic and metal parts on the tip fully separate) and if they no longer manufacture it, they will not replace or refund the product regardless of whether it is within the warranty service window. They also reduced the warranty window from lifetime to 16 months - which doesn't even really matter anyway because the Volta 2.0 that I bought earlier this year is no longer stocked and they refused to refund or replace it.

I bought 2 sets of cables that arrived really fast from the day they were shipped, Premium quality, fast charging and the magnet is really great.

Made me buy another set and a power bank due to their awsome product!
5/5 will buy again.

I placed the order 22 days ago. Still nothing.
I guess I lost $95.90.
After reading the latest reviews, it comforts me I'm not the only one who got scammed.

EDIT: I finally received the product, it looks great. It was supposed to be a gift for Christmas but instead I'm going to use it.

I placed an order for the Volta MAX 240W Cable on November 29, 2024, and paid $42.50. According to their website, Volta Charge Pty Ltd promises expedited shipping within 2-3 business days for U.S. orders only. Moreover, their website explicitly states that they offer expedited shipping, and one of their agents also confirmed this via communication. The email invoice I received stated 3-7 business days. It's been over 25 days, and I haven't received my order.

The CEO claimed that the product was a preorder item, contradicting the information on the product page, which stated 'First Batch Shipping in December. Order and get yours.' The email invoice also failed to mention that it was a preorder item.

A clear preorder label typically includes language such as 'Preorder now,' 'Expected shipping date: [insert date],' 'This item is not yet available,' or 'Ships in [insert timeframe].' The product page and invoice lacked clear labeling, leading me to believe the product was available for shipping.

Furthermore, the CEO's communication contradicted the promises made by their agent. Initially, I was promised expedited shipping, but the CEO later informed me that they were waiting for a shipment from China, expected to arrive on December 16th, and requested an additional 5 business days to fulfill my order. I granted this request, but unfortunately, I haven’t received my order.

The lack of transparency, inconsistent communication, and unmet promises from Volta Charge Pty Ltd have been frustrating. Despite assurances, the company failed to meet its promised shipping timeframe.

As a customer, I expect timely delivery, clear communication, and transparency about product availability. Unfortunately, Volta Charge Pty Ltd has fallen short of these expectations.

Due to my disappointing experience, I would caution others against ordering from this company. Until they improve communication, customer service, and shipping times, I would not recommend Volta Charge Pty Ltd.

The CEO claimed that the product was a preorder item, contradicting the information on the product page, which stated 'First Batch Shipping in December. Order and get yours.' The email invoice also failed to mention that it was a preorder item.

A clear preorder label typically includes language such as 'Preorder now,' 'Expected shipping date: [insert date],' 'This item is not yet available,' or 'Ships in [insert timeframe].' The product page and invoice lacked clear labeling, leading me to believe the product was available for shipping.

Furthermore, the CEO's communication contradicted the promises made by their agent. Initially, I was promised expedited shipping, but the CEO later informed me that they were waiting for a shipment from China, expected to arrive on December 16th, and requested an additional 5 business days to fulfill my order. I granted this request, but unfortunately, I haven’t received my order.

The lack of transparency, inconsistent communication, and unmet promises from Volta Charge Pty Ltd have been frustrating. Despite assurances, the company failed to meet its promised shipping timeframe.

As a customer, I expect timely delivery, clear communication, and transparency about product availability. Unfortunately, Volta Charge Pty Ltd has fallen short of these expectations.

Due to my disappointing experience, I would caution others against ordering from this company. Until they improve communication, customer service, and shipping times, I would not recommend Volta Charge Pty Ltd.

Update:

Today, I received a message from the CEO of Volta Charge Pty Ltd, banning me from their Discord group. This action came after I expressed my frustration with the delayed shipping and poor communication.

The CEO's response was dismissive and dishonest. The CEO claimed that I was aware of the preorder status and the potential delays, but this information was not clearly stated on the product page or invoice.

Furthermore, the CEO's tone was condescending and unapologetic. He seemed more concerned with silencing me than addressing the legitimate issues with their business practices.

Notably, I received an order confirmation email dated November 29th, which mentioned November 30th in the body. However, this email did not provide clear indication of preorder status or delays.

The fact that they refunded my order does not make up for the poor communication, dishonest marketing, and unprofessional behavior. I would advise others to avoid Volta Charge Pty Ltd at all costs.

I waited for 24 days for them to ship my order, just 1 cable, and not only they changed shipping date 3 times, at the end of it they stopped responding to any emails. Completely irrensponsible service.

UPD:
Replying to their reply. They contacted me a few hours ago saying that the product is still on the way and probably will arrive next week. Now they are saying they already have it.
As for the "pre-order" label, I haven't seen it anywhere in November, it's a very vague single label that says "get it in December", which is obvious if I order on the last day on November, no? It doesn't say "pre-order" anywhere on the product page, payment page, or invoice.

Volta chargers are an absolute game-changer for anyone seeking a reliable, high-quality charging solution. Adedayo from Volta stands out for his exceptional customer focus, consistently going above and beyond to ensure each product meets superb quality standards. Not only are the chargers themselves top-notch, but the idea of having a dedicated Discord channel is a brilliant way to keep the Volta community connected, offering a space to share tips, receive support, and stay in the loop with product news. All in all, I highly recommend Volta, both for the excellent chargers and for the way Adedayo and his team truly put customers first.

Great company! I can’t wait to see what they have coming up next!

I really love how easy the website is to use and they have really good products. Definitely recommend

This is really convenient and portable, plus it charges really fast. Perfect for a busy lifestyle. Highly recommended

Fantastic Products all around.
Have been with VOLTA for quite a while now, initially through their Spark magnetic cables. I also have the Anchor wireless charger and the portable power bank. Their customer service is fantastic and they create high quality products, hence I’ve stuck with them

After seeing their advertisement and endorsement on linus tech tips, I decided to try them several years ago. I keep buying more! Although the magnetic connection isn't going to be suitable for every application, they are wonderful for charging phones and laptops, airpods and kindles, headphones etc. My favorite use is for connecting to android auto.

Backed their cable first back in 2018 on Kickstarter, didn't regret it. Back then it was innovative and then they kept fine tuning it. Since them they have more products also. For a while i didn't follow them but they got my attention again with their new Volta Max cable, waiting for it to arrive atm., but i have good hopes. They always keep pushing forward and that's always a good sign of a brand. They are also friendly and kind. Personally i had good experience with the customer support, my cable broke on me and they shipped a new one for free. Not to mention they are supporting those in need, so your purchases also goes for a good cause. Keep up the good work guys! ✌️

By far the best cables and power bank I have ever bought - and I’ve been through many! I started with the Volta 2.0 then upgraded to the Spark and now waiting on the next gen cables. Customer service is second to none and you really feel like you’re getting personal service. Can’t recommend them enough. If you are hesitating then I truly recommend taking the plunge - you won’t be disappointed!

The products and support are of exceptional quality. The dedication and enthusiasm with which the products are crafted is evident, and any concerns regarding quality are addressed promptly and efficiently.

My first purchase of a new type of cabling product three years ago has withstood the test of time and is still running strong even now. New products coming I'm already interested in, as it's just an upgrade all around on the already great product I have right now. Would recommend for someone without a lot of devices, otherwise you'll be either buying tons of tips or interchanging them constantly, but once you're in, you're all in.

Great products always amazingly friendly and helpful if help is needed.