Amazing! Consultant was super friendly, and took away all the usual complications with insurance. Asked some simple, straight forward questions to provide the best coverage for our business, execu... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I organised my VIZ public liability insurance online for my cleaning business. The process was straight forward & easy to do via the website. I found the price was a tad cheaper than other insurance p... Näytä lisää
Yritys on vastannut
The operator that took my call was knowledgeable and proactive as well as being very pleasant to deal with. Offered solutions and did what he said he would! Gives you confidence that should the nee... Näytä lisää
Yritys on vastannut
Have not had to make a claim yet so notnsurenon that side of things, but signing up and renewing has been so easy what you need when life is busy
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä VIZ Insurance
Yrityksen kirjoittama
Nobody wants to think about business insurance.
We’re experts in helping tradies get insured. Pick a policy you can understand and get started.
Build Your Policy With Cover For:
Public & Products Liability
Tools & Equipment
Tax Audit
For policies commencing on or before 30 June 2025, © VIZ Insurance Pty Limited ABN 49 615 973 487, AFSL 494857 (VIZ), acts as an agent under binding authority for RAC Insurance Pty Limited ABN 59 094 685 882, AFSL 231222 (RAC), the product issuer. For policies commencing on or after 1 July 2025 VIZ acts as an agent under binding authority for the insurer, Ivory Insurance Pty Limited (Ivory) ABN 54 608 092 566 (regulated by APRA). VIZ receives a commission from RAC and Ivory for policies issued which is a percentage of your premium.
Yhteystiedot
4,6
Erinomainen
220 arvostelua
Pyytää asiakkailta arvosteluja
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The gentleman who assisted me, KOBY
The gentleman who assisted me, KOBY was absolutely exceptional. He was not only professional and knowledgeable, but also incredibly uplifting and supportive throughout the entire process. He made what can usually feel like a stressful task such an easy and enjoyable experience. What really stood out to me was his encouragement when I spoke about my business. Instead of saying “if” my business grows, he confidently said “when,” which genuinely meant a lot and left a lasting impression. He also took the time to explain how I could add more people onto my plan in the future, which I appreciated.
I also have to mention how kind and sweet he was, I kept calling him “Toby” during our conversation, only realising later from the email that his name is actually Koby. He handled it so politely and never made it awkward, which I later appreciated😭😂.
It’s rare to come across someone who combines great customer service with genuine positivity and encouragement, and I truly appreciated it.😊
18. maaliskuuta 2026
Vastaus yritykseltä VIZ Insurance
Hey Amira, thank you so much - it genuinely made our day! Really appreciate you taking the time to share your experience - reviews like this really mean a lot! We'll be sure to pass it on to Koby (we'll let him know Toby also did a great job 😄). Wishing you and your business all the best - looking forward to being part of the journey as it grows.
Vastaus yritykseltä VIZ Insurance
Thanks a lot Jesse! Appreciate you taking the time to leave a review.
Very easy process to apply and i…
Very easy process to apply and i received my documentation very quickly.
22. maaliskuuta 2026
Vastaus yritykseltä VIZ Insurance
Thanks Andy! Really appreciate the review, let us know if you need anything.
Vastaus yritykseltä VIZ Insurance
Thanks for the review Naim!
Vastaus yritykseltä VIZ Insurance
Thanks for the review Maarten!
You were really easy to deal with and…
You were really easy to deal with and sort out. Thanks
13. maaliskuuta 2026
Vastaus yritykseltä VIZ Insurance
Cheers Beth, glad we could help you out and thanks for the review!
Quick and Efficient
My call was answered more or less straight away - I didn't have to wait to speak with someone. The VIZ employee I spoke with on the phone was very nice and helpful and even sent thru my Cert of Currency before it has been paid for - which we made arrangements for over the phone. Very happy with the service. Have used them for a number of years now.
11. maaliskuuta 2026
Vastaus yritykseltä VIZ Insurance
Thanks for taking the time to leave a review! Glad we could help you out and make things easy for you.
Vastaus yritykseltä VIZ Insurance
Hello Sam,
We’re sorry to hear you’re not happy with your premium or how the payments work.
We’ve sent you an email explaining how your policy is paid for – please let us know if you have any questions. Giving customers clarity around their premiums and payment structure is important to us, and we’re currently looking at ways to make this clearer when new or existing customers receive a quote.
Please let us know if there’s anything else we can help with.
Simon O
Managing Director
Vastaus yritykseltä VIZ Insurance
Thank you Xiaoqian! Let us know if you need anything else.
Vastaus yritykseltä VIZ Insurance
Thanks Scott – appreciate it. Just shout if you need a hand again.
Ease of the process
21. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Appreciate the review Graham. Cheers!
user friendly
28. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Thanks Hannelore! Let us know if you need anything.
Great service and knowledge of policy…
Great service and knowledge of policy and what’s included and happy to answer any questions asked and tailor policy to suit my company needs.
19. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Glad we could help you Luke, and thanks so much for taking a sec to review!
easy and non complicated great service
15. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Thanks for the review Stephanie!
We have renewed but havnt been sent our…
We have renewed but havnt been sent our certificates of currency
4. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Hello guys,
Our apologies for any confusion, we've sent you an email to check up on this one. Let us know if you need anything else, and feel free to give us a call on 1300 216 226.
Cheers,
Koby
Customer Agent
From my first phone call to my renewal…
From my first phone call to my renewal every year has been simple, effective and ticks all the box,s.
12. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Thanks so much for taking the time to review Ken! All the best.
Simplicity and price were my main…
Simplicity and price were my main criteria. Less than 5 mins.
27. tammikuuta 2026
Vastaus yritykseltä VIZ Insurance
Cheers Peter! Appreciate the review.
Vastaus yritykseltä VIZ Insurance
Thanks a lot Milorad, let us know if you need anything!
When you read the documentation you…
When you read the documentation you slowly start to realise you bought junk insurance.
7. helmikuuta 2026
Vastaus yritykseltä VIZ Insurance
Hi Robert,
We’re sorry to hear you’ve come away with that impression.
VIZ was built to provide genuine protection for tradies, and we pay a significant amount in claims each year to customers when things go wrong on the job. Transparency in our policy wording is important to us so customers can see clearly what is and isn’t covered.
If there’s something specific in the documentation that concerned you, we’d really appreciate the opportunity to review it with you and explain it in plain English. Please contact our team directly on 1300 216 226 or email hello@vizinsurance.com.au, and we’ll make it a priority. We’re here to help.
Simon O
Managing Director
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