Let me start to tell that my contact person Daniel Reid is a great guy and does a good job.

As the owner of my own business, it feels very strange to work for a company that works for the client. The business model that the G2 Group promotes is a concept that will only work in the long run if they are truly good to the people who work for them and grow the company's revenue. Ultimately, these people can make or break the company if you treat them unfairly.

I am not saying that Vivid is good or bad, but in my opinion, there is a lot of room for improvement. To start with, the complexity of the hiring process. So many different forms have to be filled out and submitted before you are in the system. I think that many of them are certainly there to protect the G2 Group and have little to do with the person being hired.

Secondly, there is the standard contract that must be signed. This is actually a one-sided contract designed to avoid any liability for Vivid and all disadvantages for the contractor.

Thirdly, there is the human element. As mentioned earlier, it is a business model where the contractors do the work and Vivid pockets the profits. Yes, the contact person is there, of course, to provide support and to call occasionally to ask how things are going. Still, the feeling persists that you are a cash cow rather than one of them.

Normally, I work directly with all my clients, without an intermediary. Yes, Vivid’s network is larger and broader, allowing them to offer you a client you don't know yet. All credit to them, but also thanks to the determined, sometimes aggressive way they squeeze information out of you for new leads that have nothing to do with the offer. Purely to get a foot in the door with a new company that isn't yet in their network.

All in all, I don't find this way of working very pleasant, because I have no control and even feel (mis)used because of my experience. Yes, I certainly earn a good living from it, but I also have to give up a lot for it. As soon as all the documents are in order and the client agrees, it is up to me to show my experience. For the pre work you receive a huge paycheck every week. Perhaps a more personal approach would be a better option instead of a digital relationship.

Finally, the G2 Group is obliged to pay contractors on time for services rendered. Whether or not the client signs on time, do not keep contractors waiting for payment. Nothing is as demotivating as not being paid on time.

Henry Carne was my Liaison Officer. He not only got me a contract. He was with me all the way. He made sure I was in the right frame of mind to deliver to the client. I think that says it all.

My experience during my contract was very supportive. Following my contract ending, I had to chase to be paid by previous employer and there is still outstanding issue relating to garden leave payment and I chased and was promised an update but not received one.

I had the pleasure of working with James as my recruitment consultant, and I can honestly say the service he provided was exceptional from start to finish. He secured me a one‑year role at SWLAP and supported me throughout the entire process with professionalism, consistency, and genuine care.

James checked in regularly to make sure everything was going smoothly, and he was always helpful, accommodating, and quick to respond whenever I needed anything. His communication, guidance, and commitment made the whole experience stress‑free, and I always felt looked after.

I’m truly grateful for his support and would highly recommend James to anyone looking for a consultant who goes above and beyond.

Will, he is proactive and communicates brilliantly.

Great team with excellent communication.

Every placement is seamless and they keep you informed as matters progress.

Good web interface and never any issues.

I’ve had an excellent experience working with James Lenehan at Vivid Resourcing. In initial instance he spent a lot of time getting to know my personal situation and helped secure my current role in public sector finance and made what can often be a drawn-out process feel straightforward and well-managed from the start to present.

What stands out most is that James doesn’t disappear once the placement is made. He’s stayed in regular contact throughout and whenever I’ve had any type of issues he’s chased them up quickly and kept me updated until they were resolved. That level of follow through is genuinely rare.

He’s also built a real personal rapport rather than treating it as a transaction. He’s always available for a conversation, offers sensible advice and clearly takes the time to understand what his candidates are actually looking for, he’s certainly a credit to his profession and to Vivid.

I’d have no hesitation in recommending James to anyone looking for a contract role, or to any organisation looking to hire. Sincerely a first class consultant always looking to match the right talent to the right role.

I received an email from an employee named Taylor Metcalf about a role, asking whether I’d be interested. I replied confirming that I was, but received no response.

I then called the company and was told Taylor was in a meeting and would call me back. After hearing nothing, I called again and was initially told he was available and my call would be put through. After giving my name, I was then told he was no longer available. I explained that I needed to speak with him promptly because I was in the process of accepting another job offer, but the role he’d contacted me about was more suitable. I was told he would call me within two hours, but I never received a call.

I followed up with two further emails, explaining the urgency of the situation, but received no response. More than a week passed without any acknowledgement. When I eventually contacted him again to say it would have been courteous to at least acknowledge my attempts to get in touch, the only response I received was a 👍🏽 emoji. This is extremely unprofessional and not a company I would ever consider using again

Based on my experience, the communication and service was extremely poor and unprofessional. If the role was no longer available, a simple response explaining that would have been appreciated and would have allowed me to make an informed decision about my other job offer. I am inclined to believe the role never existed and it was a phishing attempt to gain clients, which is extremely poor practice - especially as this could have led me to losing my legitimate job offer.

pleasurable contact and any questions get answered in short time, making life easy

It's been great working with Vivid and particularly James Lenehan. Since our initial discussions about what I was looking for in a role he's kept me in the loop, and when I was offered a position I've been kept informed as to how it was progressing. The on boarding with Vivid was straight forward and whenever I've had any questions or queries the person answering the phone has very helpful. There have been no problems with my pay and the breakdown if fees is very clear.

Vivid do care. They are not just interested in the role. They are interested in how you are developing, future roles and general well being

Always quick to respond to queries.

Regards

I'm really impressed with the quality of service provided to myself as an independent contractor in the Environmental Health sector.
The quality of support, particularly from Rebecca Lilley, has been exemplary

Excellent company extremely helpful professional staff willing to help and assist throughout.
Staff are very friendly polite and accommodating always
Highly recommend them company and staff.
Thank you for everything

From the initial contact to onboarding, the recruitment team demonstrated outstanding professionalism, efficiency, and support.

Daniel is very cooperative and nice person and hiring process was really smooth , I highly appreciate all the support I got from him

Great agency and they’ve really looked after me these past 4 years.

Jay and his team do everything to help you out and feel comfortable!

I had a great experience working with Vivid Resourcing. Josh Burke, the team lead, made sure the whole process was well coordinated from start to finish, and it was clear he'd built a strong, organised team around him.

James Lenehan and Noah Thackeray were both brilliant to work with — they took the time to properly understand my background and what I was looking for, rather than just pushing me toward any available role. Communication throughout was clear and consistent, and follow-ups were always prompt.

I'd happily recommend Josh, James, Noah and the wider Vivid Resourcing team to anyone looking for a recruitment partner who actually listens and follows through.

Jake is always polite and keeps regular contact