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Viva Expeditions Arvostelua 

545
•
TrustScore 5/5 tähteä

4,9

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

(+) Excellent driver & guide (-) 3rd level riads was often a challenge when no lifts (we are aged late 70’s) (-) 4x4 driver to Kam Kam dunes was on a speed thrill experience (-) Staff at Kam K... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All flights, transfers were taken care of so we always knew what to expect and when. Guides were very personable, knowledgeable and flexible. Hotels were a good standard throughout, some better than... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were very impressed with the service from Viva. They team in Peru were great. They made everything so easy for us. They were very responsive and what a relief to have someone to contact if we ha... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were so well looked after; contact was made by our local point of contact in Peru a week prior to departure, to having great guides, 24-hour emergency local contact available and the hotels were pe... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto

Tietoja yrityksestä Viva Expeditions

Yrityksen kirjoittama

Viva Expeditions specialises in:

  • Antarctica and Arctic expedition cruises
  • Tailor-made travel in Latin America
  • Private and small group trips in Africa

We are a passionate team of destination specialists, offering journeys inspired by a passion for fun, adventure and authentic connection.

With extensive first-hand destination knowledge and years of experience, Viva Expeditions' friendly travel experts make planning your perfect adventure easy.

Founded in 2008.

Opening Hours: 8:30am - 5pm NZT, Monday to Friday.

Why Viva?

Yrityksen kirjoittama

We believe that true inspiration and growth comes from real experiences and immersion in the world around us. When you travel with Viva, we take you beyond the sights in the guidebooks, for an authentic connection to the places you visit.

Travel with confidence!

Knowing everything is taken care of and your arrangements are guaranteed.

Knowing everything is taken care of and your arrangements are guaranteed.

* We are adventure travel specialists. We live and breathe Latin America, Africa and the polar regions, specialising in authentic and meaningful travel to these spectacular places.

*We offer expert and impartial advice, customising itineraries to perfectly match your needs.

* We are with you 24 hours a day while you're travelling. Our team are just a phone call or whatsapp message away at any time.


Yhteystiedot

4,9

Erinomainen

TrustScore 5/5 tähteä

545 arvostelua

5 tähteä
4 tähteä
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1 tähti

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4,9

Kaikki arvostelut

(545)

96 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

As a couple in our 70s we were a little…

As a couple in our 70s we were a little apprehensive as to traveling Sth America for to us what was an intrepid experience. House of travel NZ and Viva put together the perfect, safe and most stunning tour spanning Chile,Peru and Brazil that we will never forget. We were met ,greeted by so qualified guides and drivers always so punctual and guys we cannot fault you. Accommodation and all tours ,travel and links perfect.Thank you so much and we will shout your accolades to one and all.Geoff and Liz Brunsden. Ps.If you are thinking about doing what we did don't skimp guys .Get the best that Viva delivers.Oh next year it's the Nile for us.Viva?

29. kesäkuuta 2025
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Vastaus yritykseltä Viva Expeditions

Wow, what kind words, thank you so much Geoff and Liz! We’re so glad to hear that your South America trip turned out to be everything you hoped for (and more!) — safe, seamless, and truly unforgettable. It’s such a privilege to help travellers like you explore the world with confidence, and we’re thrilled to hear our local guides, drivers and hand-picked experiences hit the mark.

We’re especially grateful for your kind words and for spreading the word about Viva Expeditions to your friends.

Your kind words mean the world to us — and we’ll definitely be here when you’re ready to explore the Nile! What an adventure that will be!

Saanut 4/5 tähteä

The guide I had was excellent on our…

The guide I had was excellent on our tour to Valparaiso and Santiago.
But the transfer from the airport did not happen and I had to hire a Taxi.

22. kesäkuuta 2025
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Vastaus yritykseltä Viva Expeditions

Hi Robert, thanks very much for your feedback. Sorry you missed our transfer driver at the airport...he was there waiting for you, we have sent the info to you via email. Many thanks

Saanut 5/5 tähteä

My Bucket List Africa Experience.

My trip to Africa had a few minor problems, but not the tour’s setup by Viva. All of the tours were excellent. The schedule and the facilities where I stayed were also great. The tour guides were friendly and very knowledgeable. The tours far exceeded any expectations I had before starting this trip. I have hundreds of great pictures of the Victoria Falls and the Chobe wild animal sanctuary. Thank you Viva!

16. kesäkuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks so much for your lovely review! We’re thrilled to hear that your trip to Africa was such a memorable experience. It’s wonderful to know that the tours, guides, schedule, and accommodations all exceeded your expectations.

Victoria Falls and Chobe are such iconic highlights – we’re so glad you got to experience them and capture those special moments!

Saanut 5/5 tähteä

Classic Zimbabwe. What an amazing experience

Everything was well organised from start to finish. We had a far more individual experience than we expected. We had our own guide for nearly all our safari experiences. We were only passengers on the flights between camps - pilot was great. The staff and management at all the 3 camps were so attentive and the service was some of the best I have ever had. We enjoyed the company of managers and guides who joined us for evening dinners with the other guests. The food was superb - whew you never went hungry. Also they catered well for Gluten free for one of us and Vegetarian for the other.
The accommodation was great- loved the outdoor showers and the night up in the Doves Nest was a once in a lifetime experience. Particular attention was made to ensure you were safe moving through the camp in the night.
We went with an open mind regarding what we would experience on the safari. It wasn't just about sighting one of those wonderful animals and birds but learning about the entire ecosystem that made the experience great. There was also the opportunity to choose between different options. e.g fishing/boating on Lake Kariba.
We could not find fault in anything. Such an amazing holiday.

15. toukokuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks so much, glad to hear you had such an amazing experience on our Classic Zimbabwe trip! We hope we can be of assistance with future holidays.

Saanut 5/5 tähteä

Costa Rica done perfectly!

Everything about our trip was planned perfectly. Once we arrived in Costa Rica, all we had to do was wake up and get ready for a new adventure and experience each day. We had the opportunity to see so many amazing places, we loved our hotels, and our drivers and guides were excellent. I'll definitely use Viva Expeditions again in the future.

30. toukokuuta 2025
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Vastaus yritykseltä Viva Expeditions

Lovely to hear your feedback on our Signature Costa Rica itinerary - thanks so much! We look forward to assisting you with another adventures again soon!

Saanut 5/5 tähteä

Rendezvous South america.

Hello.
Great experience thank you.
Guides were knowledgeable
Guides always on time and ensured that our safety was paramount.
The daily tours were informative and well planned.

1. toukokuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks Alan! Glad to hear you felt well looked after, and loved your time in Chile, Argentina and Brazil. We hope you get a chance to return and explore more of South America or one of our other wonderful destinations in the future.

Saanut 4/5 tähteä

Great trip

Great trip. All guides were knowledgeable and friendly. The touring in the Atacama desert was supposed to be with a group but it wasn’t - the one on one with a guide for multiple days was very intense!

11. toukokuuta 2025
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Vastaus yritykseltä Viva Expeditions

Hi, thanks for your feedback. Yes, you were booked on shared day tours in Atacama, however we unfortunately we had some cancellations, so you ended up being the only 2 on the tour. Many thanks

Saanut 5/5 tähteä

Hats off VIVA !!

Pick up’s on time. Our names displayed on arrivals except once in Peru where the guide did not hold our name and my wife spotted him while walking past. Hotels in prime locations and perfect. All the flights booked perfectly. Seriously I loved how Viva organised this trip for us.

19. toukokuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks for travelling on our South America Circle with an Amazon and Lake Titicaca extension - glad to hear you feedback. All the best,

Saanut 5/5 tähteä

Viva Expeditions 110%

Viva Expeditions were a dream to deal with. Any concerns were dealt with quickly. Their experiences were sheared and they produced our adventure that was truly amazing. As one of our much traveled partners said, "the best holiday ever"

3. toukokuuta 2025
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Vastaus yritykseltä Viva Expeditions

Wow! Lovely to hear this was the best holiday ever! Glad to hear you enjoyed South Africa, Botswana and Vic Falls. Thanks so much...we hope we can be of assistance with another amazing holiday in the future.

Saanut 5/5 tähteä

Viva expeditions provided a unique…

Viva expeditions provided a unique experience through maintaining a high standard throughout the entire trip, in all facets of the offering. Arrangements were clear and easy to follow, the entire trip was very professional.

18. huhtikuuta 2025
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Vastaus yritykseltä Viva Expeditions

Great to hear, and wonderful to hear you found the Galapagos cruise and other arrangements in South America to be a unique experience. We hope we can be of assistance in the future.

Saanut 5/5 tähteä

Mexico

The local guides we had in Mexico were friendly, knowledgeable and passionate about their area. They were prompt at picking us up each morning and helped us with check in at the next hotel or airport.
We saw and did a wide range of activities. If there was anything we didn’t want to do then we weren’t pressured into doing it. All the guides had good English.

1. huhtikuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks for you lovely feedback, great to hear you enjoyed our Signature Mexico in Depth itinerary.

Saanut 5/5 tähteä

xct local guides at each…Argentina, Brazil trip March- April 2025

Of course the stunning locations Buenos Aires, Iguazu, Rio de Janeiro.

Excellent local guides at each destination;informative, patient, good personality.

And well done Viva agent Beke Grossman at Albany NZ

14. huhtikuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks for your lovely feedback, we will share with Beke and the team. Hope we can be of assistance with future travel adventures. All the best,

Saanut 5/5 tähteä

Thanks For Keeping Me In Mind...

I booked a 19-day cruise on board the Ocean Victory to Antarctica, South Georgia, and The Falklands through Viva Expeditions. I greatly appreciated Viva Expeditions for: (a) keeping me mind, based on an enquiry made a couple of years ago, when an attractive discount became available on this cruise, as I could not afford the regular pricing; and (b) for expediting the whole booking and ticketing process, including Q&A. Thanks!

31. maaliskuuta 2025
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Vastaus yritykseltä Viva Expeditions

Wonderful to hear Victor - we love this itinerary and the Ocean Victory too! So glad we were able to help you through all stages of your trip planning and booking. I hope we can be of assistance again for your next trip.

Saanut 5/5 tähteä

Fabulous and well organised tour of…

Fabulous and well organised tour of Ecuador, Colombia and Central America. Our 2 month trip ran very smoothly. Great communication throughout the planning process and the trip itself.

5. huhtikuuta 2025
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Vastaus yritykseltä Viva Expeditions

Welcome back after your 2 month adventure - so wonderful that you could travel for a good length of time and cover so many interesting countries. It was a pleasure to plan and execute! Thank you

Saanut 5/5 tähteä

Antarctica expedition

Viva helped us book our Antarctic cruise and were responsive to any queries we had.
Pia took over our booking seamlessly when our initial agent moved on.
Everything went smoothly during our expedition so we are delighted with the experience. Thanks.

6. maaliskuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Viva Expeditions

Thanks for your feedback about our service, and we're so pleased that you had a fantastic expedition to Antarctica. Where's next? Polar bears in Svalbard? Thanks for booking with Viva Expeditions.

Saanut 5/5 tähteä

Viva really delivered!

Viva really delivered!
From the first conversation about our trip, they truly got us and tailored the places, Chile / Argentina hotels, dinners tours and the Australis Cruise to build a truly memorable experience. They and their in-country people were very responsive, and nothing was too much trouble. Would highly recommend them for their knowledge of the locations, attention to detail, and in-country connections.

28. maaliskuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks very much - glad to hear you had a fantastic time in South America. We look forward to being of assistance with your future adventures!

Saanut 5/5 tähteä

An Unforgettable Journey – Viva Expeditions Signature Rio to Buenos Aires Tour (in Reverse)

We recently returned from Viva Expeditions' Signature Rio to Buenos Aires Tour, which we experienced in reverse—starting in Buenos Aires, continuing through Iguazu Falls, and finishing in Rio de Janeiro. While I was initially apprehensive about the trip due to unfamiliarity with the region, concerns about language barriers (I speak neither Spanish nor Portuguese), and questions around safety, I’m thrilled to say those worries quickly melted away.

Each destination exceeded expectations. Buenos Aires was vibrant and elegant, Iguazu Falls absolutely breathtaking, and Rio de Janeiro both energetic and stunningly scenic. At no point did we feel unsafe—on the contrary, the locals were warm and welcoming, and the cities felt as safe as any major international hub.

The organisation of the tour was seamless from beginning to end. Each transfer, guide, and tour component was executed with precision. Guides and drivers were consistently early, fluent in English, and exceptionally friendly and knowledgeable. The "hand-offs" between different parts of the journey were smooth and gave us complete peace of mind throughout.

The hotels chosen by Viva were a perfect mix of comfort, location, and style:

Loi Suites Recoleta in Buenos Aires was charming and well-located in a lovely neighborhood.

Mercure Iguazu Hotel Iru offered a serene jungle setting with modern comforts.

PortoBay Rio Internacional in Rio provided unbeatable views of Copacabana Beach and great access to local sights.

We were fortunate to have excellent weather throughout the trip, which only enhanced the experience.

Some standout highlights included:

The Buenos Aires Highlights tour and the unforgettable Fogón Asado dinner experience – a true culinary delight.

The Parque das Aves bird sanctuary in Iguazu – a peaceful and engaging visit.

The full-day Corcovado & Sugarloaf tour in Rio – breathtaking views and unforgettable photo ops.

All in all, this tour delivered in every way. It was a well-curated, culturally rich, and perfectly-paced introduction to South America. We returned home with wonderful memories, a new appreciation for the region, and gratitude for Viva Expeditions’ attention to detail.

Highly recommended!

15. maaliskuuta 2025
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Vastaus yritykseltä Viva Expeditions

Thanks for your detailed feedback - its great to hear you enjoyed everything and felt very safe!

Saanut 4/5 tähteä

Patagonia and Antarctica 2025

Viva Expeditions organised my trip from start to end including flights, hotels, local transport to and from accommodation. The trip was well planned. Enjoyed the whole experience and made new friends.

1. maaliskuuta 2025
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Vastaus yritykseltä Viva Expeditions

Wonderful to hear that you enjoyed your Patagonia & Best of Antarctica trip, and made friends along the way. Thanks for booking with Viva!

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