Vital Records Gov Arvostelua 

412
TrustScore 3/5 tähteä

2,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

If you live out of the state you are born with, 10/10 this is the way to go. Gotta pay for the packet and include a 22$ fee in the packet itself when you mail it - otherwise you’re screwed and have to... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

I sent in my paperwork that you mailed to me to North Carolina on May 22 and still have seen my birth certificate. NC cashed check on on June 1st and after 6 weeks still have not seen my birth certifi... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

The process is easy and the instructions are easy to follow, but the method; 30% online and 70% paper/snail-mail is what I want to criticize. Why can’t it be 100% online? I had to dig out my... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

I thought of Vital Records as soon as I needed the birth certificate of my father. Their process works well but I feel the process could be explained better. One cannot perform the request 100% on-li... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Maistraatti
  2. Lakipalvelut

Yrityksen kirjoittama

Vital Records Gov is a professional vital records document preparer offering convenient solutions to people who are looking to obtain their certified copies of Birth, Marriage or Death Certificates.


Yhteystiedot

2,8

Keskitasoinen

TrustScore 3/5 tähteä

412 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,8

Kaikki arvostelut

(412)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Have not seen a birth certificate.

I sent in my paperwork that you mailed to me to North Carolina on May 22 and still have seen my birth certificate. NC cashed check on on June 1st and after 6 weeks still have not seen my birth certificate. I checked the USPS shipping delivery status and the package has been held in North Carolina since May 30th !!! My guess is the Vital Records has provided the incorrect address on the envelope that I mailed.

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Saanut 1/5 tähteä

Used your service to get my birth…

Used your service to get my birth certificate. Still do not have it..
very slow service

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Jennifer!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Saanut 5/5 tähteä

I give 5 stars because I did receive my…

I give 5 stars because I did receive my service as mentioned in the online application information. I received my documents in a timely manner, everything was easy to understand through the process. No dissatisfaction on my end. Thank you.

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Belinda! Thanks for your review! I’m so happy to hear that you had a positive experience getting your certificate.
We love hearing from our customers and we’re always looking for ways to improve our services.
I’ve passed your feedback about our service and ease of use of website to our team – they’ll be thrilled that they were able to make a difference in your life! You are amazeballs!

Saanut 5/5 tähteä

Received packet right away.

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Maria! Thank you for taking the time to review your experience with us. We are so glad to hear that our service delivered a positive experience on getting your certificate. You inspire us to do our best every day. You are the real MVP!

Saanut 5/5 tähteä

Birth Certificate

Getting my birth certificate was no hassle and I would recommend this 100%

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Mary! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you.
We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!

Saanut 1/5 tähteä

This is my second reminder to write my…

This is my second reminder to write my review but I’ve not received anything yet so I’m a little concerned as to where my birth certificate is.

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Coni!
Thank you for taking the time to share your comments.
Our apologies for the problem delay in your delivery.
If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Saanut 5/5 tähteä
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Toni! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you.
We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!

Saanut 5/5 tähteä

Superb rating

Quick, fast, wonderful.

10. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Christopher! We are so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We will share this with our team to inspire and motivate them to keep up the amazing work. Thank you again for your trust and kind words. You are the real MVP!

Saanut 5/5 tähteä

very helpful

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Boramy! We are so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We will share this with our team to inspire and motivate them to keep up the amazing work. Thank you again for your trust and kind words. You are the real MVP!

Saanut 4/5 tähteä

Personal data

Seems to be a long time to get the information.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi David! Thank you for your positive rating. We are grateful to hear that you are satisfied with our service. Rest assured that we will keep improving our services in the future to maximize customer satisfaction. You inspire us to do our best every day. You are amazeballs!

Saanut 4/5 tähteä

I thought of Vital Records right away

I thought of Vital Records as soon as I needed the birth certificate of my father. Their process works well but I feel the process could be explained better. One cannot perform the request 100% on-line. It requires paperwork delivered to your home. I could not track the progress of my request on-line, only the delivery. I was surprised to learn that my father's name was different than I knew. I wish I could talk to someone about it but I guess one can submit a revision which I don't understand. It takes a few weeks to get the product but in a reasonable amount of time.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi David! Thanks for your review! I’m so happy to hear that you had a positive experience getting your certificate.
We love hearing from our customers and we’re always looking for ways to improve our services.
I’ve passed your feedback about our service and ease of use of website to our team – they’ll be thrilled that they were able to make a difference in your life! You are amazeballs!

Saanut 1/5 tähteä

The worst yet to date

The worst yet to date. They didn’t answer any of my questions. In fact they sent me information I already had. Completely clueless. It was like a generated message sent to everyone.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hello, Fran.
Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
Thank you.

Saanut 1/5 tähteä

Birth Certificate

I sent off to get my husband’s birth certificate from you. After 90$+ only to follow your directions and sent a check that found out you don’t accept ended up going to our local office and paid another 20$ and received it 2 days later no thanks to your business and I’m out the money I sent to you for nothing to show for it

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hello Liz. We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. If you are living in the state where the person on record was born, you will definitely get faster service by going to the state office but you will have to physically go there and spend time in line. With any online vital records service your application will have to be mail to the corresponding health department and each health department has its own processing time and state fees. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case and a detailed notice to make sure your application will be completed without errors. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Saanut 1/5 tähteä
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hello Lance! We are sorry our service didn't reach your expectations. We do offer the best vital records document preparation service to get your vital records from the comfort of your home. If you are living in the state where the person on record was born, you will definitely get faster service by going to the state office but you will have to physically go there and spend time in line. With any online vital records service your application will have to be mail to the corresponding health department and each health department has its own processing time and state fees. Our service fees are one of the cheapest and include a fully prepared application, pre-paid shipping label filled with the best location for your case and a detailed notice to make sure your application will be completed without errors. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Saanut 5/5 tähteä

Hassle Free

Concise, complete, convenient!
All I did was place the information that was listed, in the envelope, and mail it. Thank you for making this a hassle free experience.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Cynthia! Thank you for sharing your experience. We’re so glad to hear that our process was easy and convenient for you.
We’ve been working hard on improving the user experience of the website and we hope this has been reflected in your experience. Our team is always trying to make sure our client have a great time using our services, so we are happy to know that’s what happened for you! You are amazeballs!

Saanut 5/5 tähteä

So easy to use and very quick

So easy to use and very quick. Really saved me a hassle.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Cheryl! Thanks for your review! I’m so happy to hear that you had a positive experience getting your certificate.
We love hearing from our customers and we’re always looking for ways to improve our services.
I’ve passed your feedback about our service and ease of use of website to our team – they’ll be thrilled that they were able to make a difference in your life! You are amazeballs!

Saanut 3/5 tähteä

Why can’t this be done online?

The process is easy and the instructions are easy to follow, but the method; 30% online and 70% paper/snail-mail is what I want to criticize.

Why can’t it be 100% online?

I had to dig out my printer and reconnect it for a pic of my drivers license, and find my checkbook that I hardly ever use these days for payment. It did provide me an opportunity to teach my 17 year old how to write a check, so maybe it’s not all that bad?

California made me notarize a birth certificate request document then kicked it back for having the year “YYYY” vs “YY”, so you got them beat by 3 stars.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hello, Mike.
Thank you for your review. We really appreciate you bringing this to our attention. Your feedback helps us do better.

Saanut 1/5 tähteä

When I submitted my request for my…

When I submitted my request for my father‘s death certificate from the state of North Carolina I was told via the website it would take 6 to 8 weeks. It is now July 10 and when I called vital records yesterday I was told they’re running 13 to 18 weeks out. This is ridiculous your service does absolutely nothing to expedite or assist people who need these documents.

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Martin! Hi ! If you view our processing times page, we provide all state's processing ETA up front for anyone to view before placing an order. This process is internal to the health department and we have no control over them. Please be patient and we hope that you can receive your certificate very soon. Please do not hesitate to reach out to us at 1- 844-218-4825 if there is anything additionally we can do for you. Thank you!

Saanut 5/5 tähteä

Service with a smile!!

I contacted the help desk after discovering that there were typos with the application that was shipped to my home (i.e., middle name typo and missing last name). The customer service representative took the time to make the corrections and emailed the updated application. She was very courteous and went the extra mile to ensure all information on the application was correct. At the end of our conversation, I could tell by the tone of her voice that she was smiling.. thank you for such great customer service!

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Diane! We are so grateful for your 5-star review. We really appreciate you being a customer and helping to share the word about us. We will share this with our team to inspire and motivate them to keep up the amazing work. Thank you again for your trust and kind words. You are the real MVP!

Saanut 5/5 tähteä

The experience was good

9. heinäkuuta 2022
Vital Records Gov-logo

Vastaus yritykseltä Vital Records Gov

Hi Tunnell! Thank you for taking the time to review your experience with us. We are so glad to hear that our service delivered a positive experience on getting your certificate. I will pass on your compliments to our team. You inspire us to do our best every day. You are the real MVP!

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