Vistry Arvostelua 

Despite the outcome of other people’s properties, my experience with this company have been nothing but outstanding, my property was to the standards that I expect for my first home, I couldn’t be more pleased with the efforts put into details around my house

I have a Bovis home that had several issues when new. Most recently, I have been impressed with the customer service from Vistry. My home is under the Vistry Northern Home Counties region and I have dealt directly with Mandy and Sandra Washbrook who have always taken time to help. Their responses have always been professional and issues are resolved quickly.

I read bad reviews, and try not to believe them. But, this is what happens, I ignore the bad reviews and other people telling me Bovis homes are bad, and when I buy one what do I experience. POOR QUALITY HOMES. Poorly constructed, they get any one they can to work on the houses, cheapest labour possible (probably). The house are poorly finished and the specifications of the house is poor standard as well. I mean they are making a lot of money here. We now have a warranty issue, guess what, they tell us to go to nhbc. nhbc say the issue is not covered in their policy. They are saying poor installation of any thing in your house is not covered unless it fails within the first 2 years. Hang on?! you did not build my house properly, its faulty installation, and your saying your not taking responsibility! Terrible!

They are absolutely the worst builder out there ,changed their name from bovis to vistri to hide just how bad they are . Have waited 12 years for them to finally make a start in putting our house right .sewage constantly flowing into the house .pipework condemned ,holes cut into the walls and left for years .they only painted the squares they cut out so now we have a patchwork quilt house ,still toilet in main bathroom not functioning.gardens been dug up and totally destroyed.if you want evidence of bovis homes / vestri houses before you buy come and visit our disgusting 4 bed detached house built by these cowboys been going on since 2013

Customer service has been excellent with Vistry, Amy who has dealt with my calls or emails has always been very efficient and followed up on any snags I have raised. Always pleasant and polite.

The Air ambulance, the police, the public and several aviation businesses use Nottingham City Airport at Tollerton to relax, refuel and train. Many go on to fly with international airlines. Once an airport is closed, they don't get replaced. So, where will our young people train to be pilots? What opportunities are we creating for them? The emergency services use it to refuel helicopters between flying critical patients to QMC! It is cruel that VistryGroup are forcing lifestyle businesses to leave Nottingham City Airport. Just so they can claim it is brownfield and build on it. They don't have any planning permission to do that yet. Let's hope they don't get it and the airport is left alone to thrive for generations to come! Build somewhere else! Build anywhere else! Build around it! You don't need to build on a popular airbase with runways and a quirky British cafe!

Greedy developer forcing small business to close and destroying our heritage and amenities for future generations with the closure of Tollerton airfield without planning permission even being approved for their housing estate of low quality overpriced box homes.

Really bad company forcing businesses of land before they even have planning person.
They don't care about the life's and history they are destroying and from the looks of things this isn't the first time.

Immoral company forcing an essential local airfield to close. They are forcing people out of work and removing essential infrastructure for emergency services. They have no mind for the potential loss of future pilots, loss of wildlife habitat or the historic significance of this site. They don't even have planning permission to build their housing!

All in the pursuit of profit.

They only care about profits. Couldn't care less on the standards of the houses

I’ve recently moved into a new build property built by vistry group in Bedworth, Warwickshire.

I’ve lived here since early January 2025 and after only 2 weeks of moving into the property we had a MAJOR water leak in the bathroom upstairs under the shower, this was confirmed by a professional plumber & he stated that a main pipe which carries the used shower water wasn’t connected which was a fault of the plumbers hired by vistry group & this consequently after being used flooded the bathroom & all of the surrounding areas including the carpet in the bedroom next door and the carpet on the landing, not only upstairs but the water leaked through the living room ceiling and flooded my living room, damaged my sofas & tv but most of all it damaged the expensive flooring which I had paid £2,200 for just 2 weeks prior to be fitted with invoice to prove.

For the last 6 weeks I’ve relentlessly chased vistry group for answers and compensation for the damage their plumbers poor workmanship has caused in my new home, I’ve been passed from person to person with no one providing any clear answers or solutions to the permanent damage caused, not once has any management contacted me to help resolve this matter but instead I have evidence of COUNTLESS calls which I’ve made myself to get answers, the managers now don’t answer my calls as if they know it’s me so want to avoid me and avoid paying for the repairs.

For the last 6 weeks my life has been a massive stress and misery and this is all down to vistry group, I even stated to them that I have 3 very young children of which 1 is vulnerable due to learning difficulties, not only this but I’ve been paying full rent for a new build house damaged by water down to lack of due diligence from vistry groups employees.

The group sent someone out 2 months after the date of the flood to assess the damage, by then the carpets had been dried aswell as all other items of furniture and they acted surprised as to where the damage was? Yet they didn’t send someone out within the next working day or working week when the damage was visible and carpets soaked, this was a financial tactical move by them to say that there’s no damage and not to pay out.

Now to further add to my stress & misery caused by vistry group they’ve asked me to go out of my way, use my own money to travel to 3 different flooring companies to get quotes, this damage was caused by them so they should be the ones retrieving 3 different quotes and taking the workload on.

Please avoid this company at all costs, they’re cowboys who don’t value the health and safety of their customers and like to pass blame onto everyone else.

I will be taking legal action against this company to be compensated.

Really awful company to deal with

Why are this company closing businesses and making people lose their jobs on a site that has NO planning approval? This is a thriving airport, we viable businesses as well as learning hub for pilots of the future. This is disgraceful!!
#savenottinghamairport

Shameful what you're doing to these businesses at Tollerton 😡

Why is a company with such atrocious reviews on making the shoddiest houses being allowed to threaten business, livelihoods and careers before they even have any sort of planning permission agreed to build their “cheap” houses?! #savenottinghamairport

Why are this company closing businesses and making people lose their jobs on a site that has NO planning approval? This seems immoral and not a good advertisement for them at all
#savenottinghamairport

Vistry Group (formerly Countryside) has set up a predatory leasehold trap at Fresh Wharf, preying on first-time buyers and migrant families who believed they were investing in their future.

Service charges have skyrocketed by nearly 50% in 2 years, with zero justification.
Essential maintenance is ignored – estate is falling apart, with safety hazards like broken lighting, security risks, and pest infestations.
Financial fraud – charges for services that have never been delivered, while leaseholders are denied access to receipts and invoices.
No accountability – they pass responsibility between managing agents, developers, and directors while continuing to extract extortionate fees.
Vistry has ensured that Fresh Wharf residents are trapped in a system designed to drain every penny possible while providing the bare minimum in return. This is an example of modern leasehold abuse at its worst.

If you are thinking of buying a Vistry/Countryside property – DON’T. They will sell you the dream of homeownership while locking you into a financial nightmare. Stay away.

Think twice before buying any house from Countryside Homes !!!!!!!!
Wrong position of garden boundary fence in my house by Countryside Homes with their NEGLIGENCE.
No RESOLUTION has been made by Countryside Homes yet!!!!!!!!

Don't do it. They used to be called 'Countryside' now they've rebranded as 'Vistry Group'--different name, same crooks.

You will find your home unsellable. They seem to be in cahoots with the service company 'FirstPort', who will increase your service charges and give you nothing in return. I'm now in a position where I will never be able to sell my flat due to the service charges and am currently in legal disputes over the matter.

Search for 'firstport removed' and the first article from Kent shows how a developer removed FirstPort in order to avoid the bad press, something Vistry Group seem to not care in the slightest about.

Having bought a new build home just over a year ago With Stonewater/Vistry all seemed well until we discovered we had mold, rising damp and a garden with drainage so it floods and can’t be used! The house bricks are turning green because of the flooding.
Stonewater are shocking at replying to emails or phone calls and just keep passing the Buck too Vistry, we were told work would start on the garden in August (we are still waiting) also had two moisture tests done in the house and both confirmed rising damp (still waiting for it to be sorted).
We are at the point now we have NHBC and our local MP trying to help us!
It’s beyond a joke and the treatment of Stonewater/Vistry customers is disgraceful! We have a 4 year old in the house and if it’s not sorted it will become a real health hazard! For a house valued at over £400k you would have thought it would be great but honestly it’s not worth half that price! Disgusting stay away from Stonewater and Vistry