VFS Global Arvostelua 

Luxembourg premium lounge, BKC Mumbai
We had a pleasant experience at the premium lounge, we were assisted by Rayyan who was very kind and extremely helpful.

We were further assisted by Dipti who was great as well!

Malheureusement la note "0" n'existe pas! J'ai déposé ma demande de visa pour le Canada, j'ai payé tous les frais, je n'ai jamais eu de retour. Je me suis déplacée jusqu'à Paris, presque 75€ dans les transports, tout ce qu'ils ont eu à me dire c'est d'attendre. Cela fait plus de 2 ans, j'attends toujours... Même pas de réponse négative, rien!!!! SERVICE MÉDIOCRE, À FUIRE....

I would like to share some positive feedback about Elsie at the VFS Global Hounslow branch.

I recently attended a passport renewal appointment, and Elsie provided excellent support from start to finish. Elsie was kind, patient, and reassuring throughout the process. She took the time to guide me through the missing information in my application and helped me understand exactly what was needed.

I was worried that my application might not go through and that I would need to come back for another appointment, which would have been very inconvenient. Elsie handled everything calmly and professionally, and thanks to Elsie’s support, I was able to complete the application successfully during the same visit.

I am very grateful for Elsie’s help. Elsie’s patience, professionalism, and kindness made a stressful situation much easier, and she made a real difference to my experience.

She is a real credit to your team.

Keep up the great work.

I was on queue for 2.5 hours for biometric capture at Manchester. Crowded. No apologies from officials. I missed my booked train trip.

So crap, one of the worst websites I had used in my whole life. Keep glitching and logging me off. Just full of bs

I am trying to get an appointment with the VFS Edinburgh for dutch schengen visa. Its absolutely impossible to book an appointment through the website. It always shows not available.
It has been puting me off to travel to Europe. Its quicker and easier to travel to US, as one application which give us to travel 10 years.

In the meantime schengen visa to Spain is great, as they DONT go through VFS. It has its own office in Edinburgh for application, staight away got appointment. I got my spain schengen visa from application to receive my passport in 4 days.

Passport application at the VFS office went slow but OK however, the VFS application tracker doesn’t work and they don’t reply to questions send by email so we have no idea about the status.

I would give less than one star if possible. It is a total scam, its faulty website is hosted in the UAE rougue country, it couldn't be elswhere. Since two years ago, they keep blocking a friend of mine from Morocco about a 15-day tourist visa to Italy with my invitation and all the required documentation already uploaded. These are fraudsters legalised by bad governments, a creature of the rotten European Union for visa applications to the Shengen area. It should be shut down with all those working there jailed.

Attempting to renew an Indian passport through VFS has been a lesson in pure frustration. Their web infrastructure is fundamentally broken. When encountering errors, their 'Contact Us' page inexplicably hosts a 'demo version' that refuses to process transactions. It is baffling that a service utilized by millions relies on a placeholder site for customer support. To top it off, even the feedback mechanism is broken, leading only to 'Access Denied' pages. VFS is currently a barrier to service rather than a provider of it.

Le rdv etait rapide et fluide. Les agents et les agents d’accueil sont très souriants. Je suis passé avec Delphine elle est très dynamique, aimable et gentille.

One star because none is not an option.
This is a scam of a company. No help

Totally useless website. Confusing and their contact form don't even work. Tried different browsers, incognito mode, cleared ad block and allowed pop ups and still not able to submit it. USELESS,USELESS!!!!! Indian government needs to find alternative provider who is more organized and more competent. They do this forcing you to call them and they can then charge money for the service they provide.

Awful service
4months trying book appointment

Excellent service from All the Staff and also from SARITH Kumar.

The worst visa application ever they are so shit 💩 they should band from doing any visas

Hava experienced the worst service in my life few times. They are only focuising in earning money. They are not professional.
They have no respect for thier coustomer and elder person. they just focus in selling premium service.

I applied for a UAE tourist visa through DVPC / VFS Global and had a very frustrating experience.

I would recommend not to use this service unless you want waste your time and money. Feel like lazy bunch of uneducated people are working. I guess they in general hate the people who come to them for asking their service.( partly Emirates faults)

Although I met the financial requirements and submitted official six-month bank statements issued by my German bank (translated into English), my application could not proceed due to rigid document format requirements that are not compatible with standard EU banking practices.

Despite providing clarifications and highlighted evidence, I repeatedly received generic template responses that did not address the content of the documents. The issue was not insufficient funds, but an inability to accommodate internationally issued official bank statements.(Feel like AI response and no human interaction)

Applicants residing in the EU, particularly those holding Asian passports, should be aware that document format expectations may make the process extremely difficult, even when all eligibility requirements are met.

I don't think I'm writing anything new, but the website is absolutely horrific. For such an important service, their website is completely non-functional. It takes me literal weeks just to register and book an appointment on this website because it constantly attempts to load, refuses to send confirmation texts, and returns errors. Is the website run by some right-wing nut-job who hates immigration and is trying to prevent it?

If there was an option for 0 stars, I would pick that one. Due to staff incompetence, I wasted R3700 on a visa that could never be processed. Then was told that there are no refunds.
Truly disappointed.