Visa Govassist Arvostelua 

It's a scam! They took $59 in processing fees when the official website (we discovered after) only charged $12 for a UK visa. I've been trying to get them to respond and get a refund, per their policy, for the last three days without any response at all from them. Now, I'm just worried about what they can do with the passport copy I uploaded.

scam 100% the pretend to be a gov web site but is a scam
Don t pay a penny to this scammers

Environ 24 heures après avoir obtenu l'approbation de ma demande d’AVE du Gouvernement Canadien et mon numéro d'AVE, je reçois un email de govassist.com indiquant qu'il est nécessaire de compléter ma demande et me dirigeant vers leur site qui mentionne tous mes prénoms. Je ne sais comment ils les ont obtenus. Ne tenez pas compte de leurs démentis aux avis Trustpilot, ce sont réellement des escrocs !

It’s scam, they deduct 59$ and after that requested 140€ and all that amounts were a fraud. They look like officials but it’s professional scam.

WARNING. DO NOT USE THIS PLATFORM TO APPLY FOR YOUR ESTA OR VISA TO THE USA. IT IS A FRAUD, YOU WILL END UP PAYING 89$ RATHER THAN THE OFFICIAL 21$, AND NOT RECEIVE YOUR ESTA ANYWAY. I HAVE HAD TO CLOSE MY CREDITCARD AFTER FALLING INTO THIS TRAP

GovAssist are scammers. They debited R2517.88 on the 18th & 23rd of March and R3626 on the 21st of March 2024, without my authority. AdrianP promised to refund it. They still haven't refunded. They send reviews themselves as if they are a good company to deceive people.

Omg they just charged me $190 dollars what’s this ????why they doing this ???😩😩😩😩🥹

Scammers of the worst kind.

I have written this review to hopefully help others out who have been scammed by showing the process of damage control post scam.
There is a legit GovAssist LLC site (or seemingly legit if you trust the positive reviews for the trustpilot page of that site) that also charge $89 for a US ESTA. Whilst possibly not a scam, they do charge an unnecessarily high cost - you can get the same ESTA for $21 (my partner did this one via the official government site and got his visa back in an hour and a half, site is: esta.cbp.dhs.gov).
HOWEVER, there is another 'GovAssist' or 'Visa GovAssist' site that does not have LLC in it's title, which is definitely a scam. I went into full on panic mode when I realised it was a scam as they have taken a whole bunch of personal details including my address, passport details (and my daughter's), bank card details on payment, work details, social media handles and so on.
If you have fallen for this scam, don't feel stupid, scams are designed to trick people. I personally have never applied for a visa before so just took the first site as legit because it was sponsored by Google. I think it's disgraceful that Google are making money out of this and they should take the site down.
ANYWAY, onto damage control, I did the following after realising I'd fallen for a scam:
- reported to the fraud department, in the UK it's Action Fraud UK and you can find the site linked to by official UK sites so you know its legit if you're suddenly feeling nervous to input data online. You can also phone them to report it.
- reported bank card as stolen so they can't take anymore payments
- cancel passports - obviously this is very stressful potentially if you've left it late to apply for a visa. Most UK passports go through and get returned within a week, you can go the emergency passport route to apply for a new one if you've got days to go before your trip. You may decide not to cancel straight away - I'm just going off of what the HM Passport Service advised as bank accounts and other things can be set up with a valid passport.
- unfortunately there is nothing I can do about them having my address, we're moving soon thankfully but still feels like such an invasion :(
- change handles and passwords on social media pages you linked or provided
- notify anyone whose email you provided for your emergency contact to ignore any emails or calls from visa services
- report the website as fraudulent to Google
This all created so much admin and stress and worry. I'm so sorry if you too have fallen for this scam. I hope this review helps prevent people falling for it/helps them do damage control if they have fallen for it.

Although not a scam I used this to apply for an esta to USA at a cost of $89
I could have done it via USA official application for $21
Do not use this website and apply directly- I think google are partly responsible as this comes up as top hit if you type in ESTA

Fraudulent company, these people put themselves at the top of ESTA searches for the US with google ads and charge 10 times the price of an application. They promise a 3 hour ESTA but actually only SUBMIT your application in three hours, whereas doing it on the government website does it instantly.

Deceitful marketing, rip off prices. Basically praying that you don't realize its not a government site.

VISA ESTA IS NOT 89$.
They make you think it’s a real gov website. A Visa ESTA VISA waiver is only 21$ on the real website. You enter the same information on the real US web, easy. DONT USE GOVASSIST

SCAM!!!!!!!!!!!!!!!!!!!!!!!

WASTED 89 USD FOR THIS SHHHIIII........

REAL ESTA COSTS 21 USD.

Complete scam - paid $90 for something that you can get for $7 on the official website.
BEWARE
AND THEY ARE STILL OPERATING

They scammed me. They took my money and refused to refund and even though i contacted the bank and sent them a statement they still refused and now I'm doing a legal statement with the police

This is a Scam website. It all looks very official etc but it is a complete scam. I was told my application was approved for an ESTA, arrived at airport only to find that it’s not on the official systems in any way.

Their website also shows trust pilot rating as just under 5 which is blatantly not true so they’re also scamming trust pilot

I’m currently sat at the airport hoping that my real ESTA comes through in time to catch plane for a work trip

I’m trying the live chat function but it never seems to get past Que position 6 so I’ll be reclaiming the money from my credit card company and reporting the website

Aranaque à 100%
J'ai demandé un visa NzeTA, sur l'application légale. J'ai eu du mal et été aussitôt contacté par gov assit qui m'a proposé de l'aide. Pensant que la carte bancaire n'avait pas fonctionné, j'ai donné mes codes de nouveau. Ils m'ont ponctionné 89 euros et 90 une deuxième fois.j'ai été harcelée par 20 message par email et téléphone. Ils voulaient que je paye encore. Puis ils m'ont dit qu'ils allaient rembourser car je n'avais pas finalisé la demande. J'ai dû faire opposition à ma carte, et ne serais jamais remboursée. Je ne comprends toujours pas le mien avec un site légal nz et le Massachusetts puis Porto Rico où nous les avons répertoriés. Ce site est une arnaque à 100%

NEVER use visa.govassist.com
I used visa.govassist in ERROR. Because they appear high up in the Google search I clicked on them not realising that they are nothing to do with Government of New Zealand. Tried to immediately request a refund, but their server rejected all my contact attempts.

I used visa.govassist in ERROR. Because they appear high up in the Google search I clicked on them not realising that they are nothing to do with Government of Canada...so I waited and waited..guess what? The eTA NEVER MATERIALISED.

..SO I agree (too late) with all of the comments below..they NEVER delivered my eTA for Canada. This ruined my trip and cost me £7000 in lost airfares

I cannot understand how they can continue to operate. They should be shut down.

How come they can share a name with GovAssist LLC, who are fine?

I would give them -10 stars if I could