VirtualStagingAI Arvostelua 168

Customer service is responsive, I had a good experience.

Charged my credit card for a full year without my authorization. Total scam.

Easy! Very simple and easy interface to virtually stage my listing. Took only 10-15 minutes to get familiar enough to stage the room the way I wanted.

Really like the ease of use, but would give 5 stars if I was able to move the furniture around with mouse, and easily eliminate or manipulate furniture in the given rooms/outdoor pics. It would also be nice to be able to use the same furniture in a large room and have it appear in additional views so that it seemed more consistent. Great ease of use though!

Awful. It took more than 3 minutes to do a virtual staging. I did not like the setting . I tried to cancel and they do not let me already it has been2 months, they have charged me $29 per month.

This app is big scammer You should charge the money for your pictures and refund my payment within 24 hours. I am starting a social media campaign against you. This is a scammer app. They are not returning my money. I have been humiliated for 5 days now.

It was simple to use and the selection for furniture had a nice variety to select from. Some photos you could tell with modified for the photos. I do agree with others on the pricing (billed upfront annually vs. monthly was not 100% clear in my opinion). The quick turnaround time is also beneficial for having to get items done quickly for a listing.

was charged $468 for an automatic renewal from Virtual Staging AI / Paddle without any advance notice or confirmation. The charge went through on a canceled card, and I canceled the same day after realizing what happened. Despite multiple emails referencing Section 8.2 of their own Terms (which allows a 7-day refund when usage is under 10 requests) and California’s Automatic Renewal Law (§17602), I received no response from their team.
It’s concerning that a company handling subscription payments would ignore refund requests, especially for renewals made without notice or consent. I’ve escalated the issue to my bank and would not recommend their billing or support practices.

Nice clear pricing for MONYHLY PRICING which seems reasonable. Never used them before so I thought I would try them out on a one month basics so I signed up... I didn't see the extremely small print at the very bottom saying " yearly billing"

To my surprise I am immediately got a bill way higher than the clearly advertised price and went back to see how they got me... What a shameful way to do business!

This company is a scam. I remember getting a couple of free pictures and months later they charged my C C $192. Horrible customer service after 2 weeks of no response I started a dispute with the bank . From reading these reviews it appear that this is what they do . Shame on them .

Watch out for automated annual renewal with NO notice, and which is not refundable according to their terms. You can only refund within a short period (7 calendar days) after the INITIAL subscription (even then, with added conditions), and before but NOT after an automated renewal.

Their refund site tab doesn't include this information, it redirects to their terms of service and this information in on page 11-12 of almost 20 pages.
I have no issue with the product but at almost $500/annually, a buyer should be aware and should be given sufficient notice to not renew.

There should also be a cancellation period after renewal.

I regret using VirtualStagingAI. I requested a cancellation of my subscription, but they still charged my card without authorization. Over the past week, I have sent multiple emails asking for a refund and confirmation, but I have received no response. As a Realtor, I expect professionalism, prompt communication, and respect for client rights. This company has failed on all fronts. Charging someone after cancellation and then ignoring all outreach is unacceptable.
I’m sharing this so others, especially realtors, are warned before engaging with VirtualStagingAI.

Stay away from this company. I did not permit money to be deducted from my account. On 12 September, I received an invoice and immediately requested that the subscription not be renewed, and I also cancelled it online. Despite this, on 18 September, they still took money from my account without my authorisation.

I tried to get in touch with an agent, but the AI bot just kept taking me in circles, and I couldn’t get real help. Please refund my money immediately. Horrible experience – I strongly advise others to stay away.

I've had a fantastic experience working with the customer service team! From start to finish, their customer service has been top-notch. Every interaction I've had with their team has been friendly, professional, and helpful. They respond quickly to any questions or concerns.

What I appreciate most is that they do exactly what they say they will—no empty promises, just reliable follow-through.

Their team is well-organized and clearly works well together to ensure everything runs smoothly. I highly recommend them to anyone looking for a trustworthy, responsive, and people-first business.

NO notice and no refund on automated annual subscription renewal:

Watch out for automated annual renewal with NO notice, and which is not refundable according to their terms. You can only refund within a short period (7 calendar days) after the INITIAL subscription (even then, with added conditions), and before but NOT after an automated renewal.

Their refund site tab doesn't include this information, it redirects to their terms of service and this information in on page 11-12 of almost 20 pages.
I have no issue with the product but at almost $200/annually after taxes, a buyer should be aware and should be given sufficient notice to not renew.

There should also be a cancellation period after renewal.

* Sept 13 update: I emailed them to request a refund, and received one 5 business days later. Note that it was granted as an exception to their policy, but I am glad it was done.

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Running the terms and service through ChatGPT, asking for refund and renewal info, provided clarity:

Refunds
Limited Refund Right

You may request a refund within seven (7) calendar days of starting a subscription ("Refund Period")—but only if:

You’ve used fewer than ten (10) User Content requests (like image uploads) during that period.

You’ve not already used the limited refund option before (e.g., switching from a monthly to a yearly plan also counts as a prior refund attempt)

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After the 7-day Refund Period expires, all fees are non-refundable, and this limited refund option is forfeited

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No Refunds After Cancellation

If you cancel your subscription—even mid-term—you are not entitled to refunds or credits for any unused time, pre-payments, content, or data, unless applicable law requires otherwise

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Renewals & Cancellations
Automatic Renewals

Subscriptions are automatically renewed at the end of each term (e.g., monthly or yearly) unless you cancel in advance

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Billing occurs at the start of each renewal term, unless otherwise modified by pricing changes or special offers

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Cancellation Process

To cancel, you must notify Virtual Staging AI before the start of the next term, either through your account settings or via email.


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You retain service access until the end of your current billing cycle; cancelling does not trigger immediate termination of services

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Free Trials

Free trial users are automatically billed on the day after the trial ends—this becomes the first day of your paid subscription term

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If you don’t want to be charged, you must cancel by 11:59 PM (Pacific Time) on the last day of the trial period

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I do not recommend this software; it is a scam. You buy a monthly program, and it automatically downloads an annual fee, even with a date that overlaps with the monthly fee, which is crazy. This software is a trap for people and should be blocked; I do not recommend it.
Be careful!!!! Try other software.

First of all, I really like the service, and so do my clients. However, I had an issue with my billing. I tried the chat first to resolve the issue, and the chat AI instructed me to email customer support for further assistance. After a few days, I received an email explaining what had happened and outlining my options. I responded with my thanks for the help, and in a few days, I received an email alerting me that the issue was resolved.

Be careful if you forget to cancel your yearly subscription. They will charge your card prior on the date of cancellation and your stuck for another year. I reached out to the company within an hour of the charge and all I got to talk to was a AI generated "person". If you are only going to use this program a few times you would probably save money by not having a yearly subscription.

This software is so easy to use even a neophyte can do it! And it looks like a professional did the work. It's fast which is a plus and the house I staged looked so good my colleagues didn't believe I did it myself and the owner wanted to know why I didn't talk to him before I moved furniture in

I usually use Stuccco for my staging needs, but I was in a hurry and after trying Sora and failing, ChatGPT recommended your company. I thought there was a free version, but had to sign up for the monthly plan. I wanted to show two different angles of the same room, but there was only one version that worked. It was supposed to put in bedroom furniture and use the same furniture in the same place for the alternate view. Every time it would put the bed on the other wall, so not good. It put a big picture on the wall where the ceiling slanted up, so pictures aren't slanted... After over an hour of working with it, I went with the only version that kept the bed on the same side of the room. But I didn't get draperies at the window and there was no way to ask for that. I was supposed to get a few photos with my plan but I'm going to cancel it. I would rather wait for Stuccco since I can do something else while they're working on it for me.