I booked a package holiday to Thailand with Virikson Holidays. Their service was great - booked our flights, accommodation & transfers. We weren't happy with our 3rd hotel due to renovations being car... Näytä lisää
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Florence Bennett went to great lengths to to sort out my holiday which wasn’t easy being at a peak time to travel to Thailand. Myself and Julie my wife have been to Thailand a good few times and we ne... Näytä lisää
Yritys on vastannut
I am very pleased with the service. I was sceptical at first with booking through Facebook but Martin was really helpful, patient and supportive. I have managed to book my daughter’s dream holid... Näytä lisää
Yritys on vastannut
I saw a deal on Facebook but wanted to make a few tweaks, Jason put together a package which is everything I wanted a 10 night trip to Abu Dhabi and the Maldives. As I have never been to either Jaso... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä viriksonholidays.co.uk
Yrityksen kirjoittama
Information is written by the company
Dear Valued Customer,We are aware of your concerns over the current (COVID-19) pandemic. We have received a large number of queries regarding our future travel plans. We acknowledge that you have waited long. Every question will be answered and we appreciate your cooperation and consideration. We never let down our respected customers and stand with them in every difficult time.
What to ExpectKeeping in view the policies of various airlines, for our customer's upcoming travel plans we give them free date changes and credit vouchers as well. We request you to cooperate with our travel operators to find the right solution for you at this critical time.
We also offer our customers the option of amount return if travel gets restricted due to pandemic.
What Next?This is an unpredictable situation. Please be assured that Virikson Holiday’s team is devoted to quickly adapt the changes. We value our clients, and we're always here to identify the most suitable and most viable options for you.
For queries, kindly email enquiry@viriksonholidays.co.uk and our travel advisors will get back to you as soon as possible!
Thank you for cooperating with Virikson Holidays!
Virikson Holidays is a well-known and respected brand in the UK. We provide our clients with an exhilarating and enjoyable holiday break. We've dealt with hundreds of positive and unforgettable experiences our clients had in Bali, Dubai, Maldives, Miami, Punta Cana, Singapore, Cancun Las Vegas, Mauritius, Phuket, the most popular tourist destinations around the world. These luxurious destinations are soothing and make you feel refreshed. You must experience the vivacity and contentment that these ideal holiday destinations present. We work vigorously to encourage sustainable tourism and provide the optimal travel experience, serving as a one-stop for all your holiday plans. Virikson offers its clients cost-effective flights to different destinations with planned itineraries that provide them a comfortable travel experience along with great savings. Plan a holiday to your favored destinations and collect hundreds of precious memories. For more information, contact us now at 020- 3745-5788
Yhteystiedot
13 Station Road, SE25 5AH, London, England, Yhdistynyt kuningaskunta
- 0203 745 5788
- info@viriksonholidays.co.uk
- viriksonholidays.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We have been pleased with a Mr Jay…
We have been pleased with a Mr Jay walker who’s really helped us find the best holiday tailoring it to suits our needs. Quick to respond to every question and would definitely recommend this company to our friends and family 5⭐

Vastaus yritykseltä viriksonholidays.co.uk
My agent Jay Walker made the whole…
My agent Jay Walker made the whole process so easy. Jay has excellent communication and service skills. Goes above and beyond to help us book our dream holiday. Nothing is ever too much trouble for Jay.
Thank you so much Jay!

Vastaus yritykseltä viriksonholidays.co.uk
Excellent holiday organised
I would like to formally recognise Jason and the team for an outstanding holiday experience. The organisation was excellent, and the support provided abroad ensured there were no issues. Everything was organised perfectly. Highly recommend their service. 5 star for every holiday they have organised for me.

Vastaus yritykseltä viriksonholidays.co.uk
We have travelled with Virikson before…
We have travelled with Virikson before and it was brilliant. Jordan Boyle our adviser was very attentive and super helpful. We will be using him again of that I have no doubt.

Vastaus yritykseltä viriksonholidays.co.uk
Couldn’t fault anything about this…
Couldn’t fault anything about this holiday, everything was sorted out for us.
All hotels were first class and located to all amenities. Travel arrangements all went very smoothly.
Will definitely book through Virikson Holidays again.
Thank you Jay

Vastaus yritykseltä viriksonholidays.co.uk
Jay walker has been fantastic with my…
Jay walker has been fantastic with my travel plans never a problem x

Vastaus yritykseltä viriksonholidays.co.uk
We’ve booked our last 3 holidays with…
We’ve booked our last 3 holidays with David miller,he’s made booking our holidays so easy giving us varied option and been very flexible to our needs. He’s also contacted us on all holidays making sure we were ok

Vastaus yritykseltä viriksonholidays.co.uk
I’m not sure I’d go as far giving a 1…
I’m not sure I’d go as far giving a 1 star but no other option!
As a large party booking and months of horrendous communications, worry and stress that this company didn’t want to refund the full amount and keep 10% of the booking for ‘admin’ fees was just the worst holiday experience for us to date.
The following says it all:
We have learnt a very valuable lesson. Virikson Holidays, Time Travel ltd or one of their other many names they go by are not ABTA members, only ATOL registered and at the time of booking, we thought that this wouldn't be an issue, we were so wrong! 7 of us were due to take the trip of a lifetime on March 1st 2026, 7 days in Maldives followed by 3 days in Dubai, our flight was stopping in Abu Dhabi for us to get a connecting flight. The situation in Dubai started the 28.02.26, Virikson assured us all would be fine and to continue with the holiday unless the airline (Etihad) cancelled the flight. The following day the flight was still showing as scheduled and therefore 7 of us continued to Heathrow airport, 3 hours away from our home. Within minutes away from the airport Etihad updated the app, "flight cancelled, we're working hard to get you to your destination quickly and smoothly, we'll send you an email shortly with your revised flight details". To us that read your scheduled flight is cancelled but, we will get you on your way asap, by now the FCDO had not advised against traveling and therefore, we continued the few minutes we had left to Heathrow. Etihad were everywhere and an employee of theirs confirmed our flight had just been cancelled however, wasn't sure what the situation was and advised to stay close by and wait for an update on the app. I tried to contact Virikson, at first I couldn't get through but then I spoke with someone who advised its a Sunday, no one is available and he wasn't sure what advice to give, he assured me someone would ring me back at 9am the following day, so we waited and waited, received an update an hour and half later from Etihad advising the same as above so we checked in to the Premier inn next door, had something to eat, went to bed with phones on loud. Nothing! 9 am came and went with no news from Virikson and therefore, I rang them at 10.15 to be told they know nothing, when asked do we wait or go they did not know but, the FCDO then updated the website to advise against travel so we paid £250 to get home. Once home, there was still no communication from Virikson. To cut a long story short, I sent an email asking what next steps would be in order for us to be reimbursed of the £17078.50 the holiday had cost, for weeks we were told we would not be receiving a refund, there were numerous times they contradicted themselves and lied saying the hotel was not refunding but, the hotel sent me an email saying this was not true and that they had refunded and despite the Travel and linked travel arrangements regulations 2018 legally stating that a full refund was due within a 14 day time scale, 30 days later after I had seeked legal advice and advised virikson of this, citizens advice also raised a complaint with trading standards. Virikson agreed to a partial refund, keeping 10% a total of £1707.85, again this is against the regulations mentioned above but, as they're not ABTA registered its as though they are not answerable to anyone and other than reporting them to trading standards via citizens advice which Virikson couldn't care less about I was advised Court was my next option which Virikson would end up having to pay more as they were not following the policies and procedures but, my bank came through by refunding in full via chargeback as I had sent them all the proof and emails received from Virikson. There's so much more but, im glad ive not got to deal or speak to them again, I just feel that there would have been so many customers of all ages that would have believed the crap they were spouting to me and manipulating people in to accepting a credit note and retaining 10% for what! Going forward I will only be booking with those registered with both ABTA and ATOL.
We eventually received our money back in full after having our bank and ombudsman intervene, this was after we received a refund it back once a few months ago for this company to appeal the decision and have it taken back out of our bank!!!
Huge nightmare that has thankfully now been resolved, lesson learnt! Never again!
Jay Walker have been amazing from the…
Jay Walker have been amazing from the moment I asked for help to try to find my holidays with my son for next year.
Absolutely unbelievable help.
Have done so much to help me .
Thank you so much ☺️

Vastaus yritykseltä viriksonholidays.co.uk
Anniversary special holiday
So we decided on Thailand for our 10 year anniversary celebration and I’m so lucky I put my trust into this holiday company.
Paul my travel guru or more like my PR hahah couldn’t have been more helpful,and trust me we threw some curveballs at him with our wishes of where to go and stay. He was so helpful and professional I’m just so glad I clicked the the link.
Thanks for helping us plan something special 💙

Vastaus yritykseltä viriksonholidays.co.uk
Fabulous holiday with this company and…
Fabulous holiday with this company and our agent David Miller was very helpful all along the way. All our transports & hotels were spot on We have absolutely no complaints whatsoever & have already booked our next holiday with him.

Vastaus yritykseltä viriksonholidays.co.uk
Africa and Vietnam booked by Ryan …
Have just booked an African safari and a holiday to Vietnam. Both for 2027. Ryan was incredibly helpful and knowledgeable. He answered messages right away and got back to me as promised. I have not gone on the trips yet, I am hoping the same level of service is maintained throughout my travels.

Vastaus yritykseltä viriksonholidays.co.uk
Dealt with Ryan and David to sort my…
Dealt with Ryan and David to sort my Thailand trip, both were excellent and helped every step along the way. They were extremely patient and professional. Helped with every detail and made everything go smoothly! Will definitely use again

Vastaus yritykseltä viriksonholidays.co.uk
Another brilliant experience with David from Virikson Holidays
Our agent David was again brilliant in putting the best Thailand package together and very helpful and knowledgeable when it came to querying areas and hotels , for the second time he has gone over and above for us in finding the right itinerary that covers all our dreams for another amazing trip to Thailand 🇹🇭 can’t wait thanks again David.

Vastaus yritykseltä viriksonholidays.co.uk
Would like to thank bella Davies
Would like to thank bella Davies for all her help..... from all the Coleman family for our next amazing holiday 2027
Virikson have help every step of the way nothing I asked was a bother to get us a great deal 😀😀
This is our second holiday with Virikson as we could fault it ..... we are very happy
Thank you bella
Love the Coleman family 😀😀😀

Vastaus yritykseltä viriksonholidays.co.uk
Excellent experience
Booking my holiday via WhatsApp was a completely new experience for me, and I have to say it was excellent! Jason was incredibly patient throughout the whole process, answering all my questions and going back and forth with different options until we found exactly what I was looking for. Nothing felt like too much trouble, and I never felt rushed. The whole experience was easy, convenient, and much more personal than I expected. Thank you, Jason, for all your help – I can’t wait for my holiday!

Vastaus yritykseltä viriksonholidays.co.uk
Ryan at Virikson was absolutely…
Ryan at Virikson was absolutely incredible. The organisation was perfect, all our connections were on time. The hotel Ryan found exceeded our expectations. We will most definitely go back to Ryan for our next holiday.We certainly have no hesitation in recommending Virikson and Ryan.

Vastaus yritykseltä viriksonholidays.co.uk
Thailand expert
David Miller was recommended to us by a friend. He arranged our trip to Thailand with upgrades in flights and hotels in a matter of hours. I was very happy with his service and I would highly recommend him to friends and family.

Vastaus yritykseltä viriksonholidays.co.uk
Contacted virkson holidays after seeing…
Contacted virkson holidays after seeing a advert on Facebook. Received a fast reply with all the details. Jason has been very helpful with the booking process. The holiday isn't until next may but hopefully it will all run smoothly. Thank you

Vastaus yritykseltä viriksonholidays.co.uk
Great Customer Service
Very happy with the excellent customer service received from Ryan Smith. Unfortunately we were unable to go on our planned holiday to Thailand earlier this year, due to unrest in the Middle East. Several options were looked in to by Ryan, who always appeared happy to help and responded when contacted. However we requested and received a refund, with a small amount being kept as a credit toward a future booking. We were happy with this as Ryan had been so helpful that we were happy to book with Virikson Holidays again. With Ryan’s help we have now booked for the same holiday again in November, which we are looking forward to.
Hoping to give a 5 star review on our return.
Thank you Ryan for all your help.

Vastaus yritykseltä viriksonholidays.co.uk
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