Because when I call this associate, always takes care of me listens to my problem and takes care of what I need and that’s what CUSTOMER SERVICE is supposed to be. She is awesome. She’s professional... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Easy ordering and quick delivery. I love the cleanser and moisturizer and wish you would bring back the exfoliating body lotion!
I completed my 1st of 3 peels and have been pleased with the outcome. My skin struggles include malasma, sun damage and rosacea - this peel has already improved all three. The application was virtuall... Näytä lisää
Yritys on vastannut
First and foremost, I have yet to receive my product. Your company wants a signature for a $25 item! That is ridiculous. Especially since UPS delivers during the day-working hours-when I am at my j... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Vitality Institute
Yrityksen kirjoittama
Confident Skin Begins with the Vitality Institute
The Vitality Institute offers six unique VI Peel treatments designed to lift pigment + sun damage, alleviate acne + scarring, and fight fine lines & wrinkles. All our painless corrective chemical peels are safe for all skin types and tones with results in as little as 7 days!
The Vitality Institute also offers VI Derm, a hyper-effective line of clinical grade skincare products that are specifically designed to tackle dark spots and increase cell turnover. Every VI Derm formula is carefully crafted with powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones.
Our Mission
Our mission is, and has always been, to help people of all skin types and tones discover confidence through better skin health. At a time when self-care and self-love are so necessary for us all, Vitality Institute is proud to be a leader within the clinical grade skin care space by empowering an effective and innovative approach to healthy, glowing skin.
Learn more about the Vitality Institute
Shop VI Derm
Book a VI Peel
About VI Peel
About the Vitality Institute
Email us: support@vipeel.com
Call us: 1-855-847-3357
Text us: 1-310-587-1910
Who We Are
Confident skin begins with the Vitality Institute, the leading professional treatment and clinical skincare brand, and creator of the revolutionary VI Peel. Backed by decades of research, and dedicated to diversity, all products and treatments are proven to perform on pigmentation, dark spots, and sun damage.
Rooted In Science, Backed by Proof
Every VI Peel and VI Derm formula is carefully crafted with potent, powerful ingredients that are rigorously tested, proven to work, and safe for all skin types and tones. Today, over 7,000 clinicians, practitioners, dermatologists, and plastic surgeon partners use Vitality Institute products to deliver professional-grade results even on the most intense, stubborn skin conditions.
Our History
The Vitality Institute was founded by Dr. Abdala Khalil who created a custom chemical peel for his daughter, Marya, as a solution for her cystic acne at a time when chemical peels were unsafe for skin of color. The results were impressive but moreover, her confidence from having clear skin inspired Dr. Khalil to share his peel with the world. After Dr. Khalil’s untimely passing, Marya stepped into a leadership role at Vitality Institute and today, is the CEO. Under her leadership, the company has grown to offer VI Derm clinical skincare and 6 medical grade VI Peel formulations formulated to reduce pigment and increase cell turnover.
Yhteystiedot
Yhdysvallat
- 1-855-847-3357
- support@vipeel.com
- vipeel.com
4,5
Erinomainen
274 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 40 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Good excelente
30. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Jumarie! We're happy to hear you enjoy our product!
I love the product
I love the product! My only complaint is that I have to sign for my shipment! Half the time I am at work! It is really a pain in the butt
29. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
We are so happy to hear that you are loving our products! For the delivery, you can submit your order and request that there is no required signature upon delivery. If you have issues with waiving this signature please feel free to email us at support@vipeel.com and we are more than happy to assist you! 😊️
Peel Experience
This was my first experience with a peel so wasn’t sure what to expect. I’m very satisfied with the outcome but didn’t have very much peeling. I followed this procedure with my aesthetician by having a dermaplaning procedure which really gave me a very healthy looking skin.
9. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your review of your recent VI Peel experience we are so thrilled!
When I sent an email over the weekend…
When I sent an email over the weekend asking a question, I got a response back immediately on Monday morning explaining my question to me. I was pleased with the quick response.
10. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your feedback, we're happy to hear our customer experience team was quick to respond!
Vastaus yritykseltä Vitality Institute
Thank you for your feedback, we're happy to hear!
Great for the skin
The product is great. But the caps are very cheap and break easily for such an expensive product. Very disappointed with that.😞
17. kesäkuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your review and feedback! I'm sorry to hear about the cap of the product, for replacements feel free to reach out to us at support@vipeel.com
Having to sign for your products is a…
Having to sign for your products is a pain!!!! I thought I asked for no signature required when I ordered my vitamin c serum, which I love!! BUT UPS said signature required. Why do you require a signature?????
1. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Debra, thank you for review. We have updated our system to allow our customers to select either to waive signature or keep signature at checkout, we understand our customers concerns and would love to make our delivery easier for everyone. If you have any questions or concerns about your order, please contact our support team at support@vipeel.com, we'd be happy to help. 💓️
Great Results. Easy app to keep you on track
Easy app to keep you on track. Results are fantastic
1. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Joy, we're happy to hear you love your results and enjoy using our app! Keep Glowing 💚️
Amazing customer service
Amazing customer service! Very knowledgeable about my concern.
1. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your feedback on our customer experience we are happy to serve you!
Product availability and quick…
Product availability and quick turnaround made my experience great. I am so grateful that these products were available for me to buy. Am super excited to see how they will work as I currently get VI peels. Overall I love all the products.
1. heinäkuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your review! We are excited for you!
Vastaus yritykseltä Vitality Institute
Hi Maria! We're happy to know you received your VI Derm product in a timely matter. We hope you enjoy!
Vastaus yritykseltä Vitality Institute
So happy to hear that you enjoy how lightweight and easy our product is to apply!! Keep Glowing ✨️
Vastaus yritykseltä Vitality Institute
Thank you for your review! Happy to hear!
Great results
I loved it really provided great results .I will be going to get another one no doubt .
17. kesäkuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Paulette, we are happy to hear you love our derm as much as we do!! 😍️
Vastaus yritykseltä Vitality Institute
Thank you for your review, we're happy to hear you are enjoying our products!
Gentle
I haven't used the product long enough to tell the difference. But I like it because it is gentle.
28. toukokuuta 2024
Vastaus yritykseltä Vitality Institute
Thank you for your review we're happy to hear!
I usually get a full bottle
I usually get a full bottle, my 3rd bottle order but this time you sent me a half empty bottle. This is very disappointing - everyone is making cuts but it’s a big price tag for such a rip off this time.
21. toukokuuta 2024
Vastaus yritykseltä Vitality Institute
Please contact our support team at support@vipeel.com we would love to help!
I love the Sunscreen.
29. toukokuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Amy,
We're happy to know you love the sunscreen! We strive to make products your skin will appreciate!
Great product with excellent results! Amazing
Great product with excellent results!
6. toukokuuta 2024
The PEEL worsened my face
26. huhtikuuta 2024
Vastaus yritykseltä Vitality Institute
Hi Lilian, I'm sorry to hear about your experience please email support@vipeel.com so we can assist you with any concerns.
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