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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Alt virker bra til du ser produktet, hbis du er så heldig å finner noe ferdig produkt. Produktet koster mer enn de oppgir og resultatet er fullt av feil. Feks når jeg ber om Hispanic vibes ute... Näytä lisää

Saanut 1/5 tähteä

So many wrongs about this AI tool, i have been charged 2 extra bills with no credits, this is not ok at all, i want my money back and i will give no good rewiews at all, so many of us has been fooled... Näytä lisää

Saanut 1/5 tähteä

Vidmuse charged my credit card even though my subscription was cancelled a long time ago. In my account, the subscription is clearly inactive, and the only option available is “Resume Subscription,... Näytä lisää

Saanut 1/5 tähteä

Fast korrekt erstellte Bilder nach meinen Vorlagen wurden komplett fehlerhaft rekonstruiert, nach dem ich nur an einem Bild Änderungen vornehmen lassen wollte. Das hatte ich nun schon zum fünften Ma... Näytä lisää


Yhteystiedot

1,7

Huono

TrustScore 1.5/5 tähteä

79 arvostelua

5 tähteä
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3 tähteä
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On vastannut 73 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

So many wrongs about this AI tool

So many wrongs about this AI tool, i have been charged 2 extra bills with no credits, this is not ok at all, i want my money back and i will give no good rewiews at all, so many of us has been fooled by this company. Dont go here because they are charging for more that you get.
Stay away from this company......

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

vidmuse is actually quite fast

vidmuse is actually quite fast. I've done 2 videos so far and they took about 30 mins each. sure, tweaking the small stuff adds time but the end result is totally worth the wait.

16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

They bait you all the way through the…

They bait you all the way through the process.. waste over 20 minutes of your time for no results... You have 2o minutes of your life to throw away on false music video promises... Go ahead.. CEO should be locked up

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It's the same story as the others

It's the same story as the others, charged my credit card without warning. The points you have to use are expensive. The program is really slow. The images look real, but the videos aren't realistic at all.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bilderstellung für Videos macht was sie will ...

Fast korrekt erstellte Bilder nach meinen Vorlagen wurden komplett fehlerhaft rekonstruiert, nach dem ich nur an einem Bild Änderungen vornehmen lassen wollte. Das hatte ich nun schon zum fünften Mal. Der Support hatte mir 200 Credits gutgeschrieben und gesagt, dass das Bug korrigiert wurde. Zum Einen sind 200 Credits bei einem Abzug von knapp 1000 Credits wegen Fehler im System ganz schön wenig... Zum Zweiten würde das Bug nicht korrigiert und das System macht noch die gleichen Fehler... Schade, da es ansonsten schöne Videos werden könnten ...
Ich habe nun eine Nachforderung von 1000 Credits angegeben. Sollte das nicht passieren, oder bei einer weiteren Erstellung wieder die gleichen Fehler auftreten, fordere ich mein Geld zurück und storniere das Abo.
Dann sollte Vidmuse mal drüber nachdenken, das System zu optimieren und solange vom Netz zu gehen. Denn das ist so nicht brauchbar und eine Geldabzocke...

8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Null poeng og rein scam

Alt virker bra til du ser produktet, hbis du er så heldig å finner noe ferdig produkt.

Produktet koster mer enn de oppgir og resultatet er fullt av feil. Feks når jeg ber om Hispanic vibes uten noen form for tale og tekst og ender opp med asiatisk vibe og tekst, pluss lepper som beveger seg på feil sted og masse skrift oppå videoen, om du er så heldig å få se den da.

De trekker masse UTEN at de har gitt deg resultatet og når AI som hjelper med linking til kundeservice og hva jeg bør rapportere så får man ikke en gang svar.

Dette programmet fortjener ikke en eneste stjerne.

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Wrongful CC charges, slow/no support, final video full of errors & inconsistencies

Vidmuse is a mixed bag of errors, frustration, and occasionally decent results. I made two videos. The first video was in Jan 2026. It was very short (about :53s) and I used a basic VidMuse account that includes 1,000 free credits. I uploaded an AI song from another service along with a photograph of my main character and told the AI agent to create a video in a very specific style of anime. I gave the AI agent very little instruction and instead allowed it to create the video storyboard based entirely on the lyrics. The process was very quick, very easy, and the result was exactly what I wanted.
Based on that result, I came back to Vidmuse for a second video in early Feb 2026. I uploaded an AI song from another service along with a photograph of my two main characters and selected 90s animation style. The song for this video was 3:10 and it was immediately clear that I wouldn’t be able to complete it with only 1,000 free credits. I asked the AI agent to estimate the total project cost, which came in at just under 3,000 credits. I then purchased a Pro subscription of 4,000 credits/mo for $39/mo (credits do NOT rollover). It started out okay – the AI tool generated perfect animated references for both characters and the creative concept summary matched my lyrics. However, the animated storyboard was full of errors and inconsistencies and several of the first-frame images appeared to have been created with a completely different AI model of a much lesser quality. Over the next several WEEKS, I made countless attempts to complete my video, but the AI tool kept changing my instructions, using lower quality AI models regardless of which one I chose, and consuming credits at an alarming rate. The AI agent suggested multiple times that I contact customer support for a credit refund, which I did. Each time, it took support at least a couple of days to respond. They did provide me with “complimentary credits” a couple of times, but the credits they provided were far less than the amount consumed by the frequent AI errors. I ended up way over budget attempting to correct the constant errors and ultimately got so frustrated that I canceled my Pro subscription a few days before it was set to auto-renew. BUT THEY CHARGED ME FOR THE RENEWAL ANYWAY. I sent several messages to customer support requesting a refund for the wrongful cc charge but never got a response. After waiting a couple of weeks and not wanting to waste my money (because credits do not rollover), I ended up using my wrongfully-renewed credit balance to complete my video. By the end, I had to use my entire credit balance and my final video was still full of errors and inconsistencies that the AI tool simply refused to correct. I’ve canceled my Pro subscription AGAIN and now I’m left with my fingers crossed hoping they don’t hit my cc anyway (AGAIN).

7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Vidmuse charged my credit card even…

Vidmuse charged my credit card even though my subscription was cancelled a long time ago. In my account, the subscription is clearly inactive, and the only option available is “Resume Subscription,” which proves I did not restart it.
Despite this, they still took money without my permission.

I have contacted them before, and this is now the second time I’m trying to get this resolved. This should not happen. I expect a full refund and proper handling of this issue.

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

This AI platform Ate Up Over 3000

This AI platform ate up over 3000 credits for a music video i was trying to create that was almost 4 minutes long. And the cost is $39 a month that I paid to start, and all my credits for the month were eaten up very quickly while the AI agent worked all day to make a simple 3 to 4 minute video. Another video i was working on which took hours because the AI agent kept stopping and asking my approval for every little thing "got totally erased" by the AI when i simply asked it to remove text appearing in my video scenes as large titles on certain scenes that i "absolutely did not ask for" and then the AI agent was taking an excruciatingly long amount of time to fix the mistake it told me it made. And in the middle of the AI making mistakes and taking forever to create something usable... All my credits were sucked up, and money used and wasted; just to end up with absolutely nothing i can use for anything. I unsubscribed same day because of my experience. However, despite my experience, I did find the AI platform, performance and video results somewhat impressive and interesting and I might try Vidmuse again in the future. I hope the user experience improves over time.

28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A problem that others have recognised

A problem that others have recognised. Cancelled through their feedback portal ( or tried to ) and now have repeated attempts from them to take money from me.

29. maaliskuuta 2026
Oma-aloitteinen arvostelu
VidMuse-logo

Vastaus yritykseltä VidMuse

Dear Gareth Martin,

We take matters related to account cancellations and billing very seriously, and we are concerned to hear about the difficulties you’ve encountered with the process.

We would like to investigate your account status immediately to understand why the cancellation through our feedback portal was not successfully synchronized and to stop any further payment attempts from our side. To help us perform a priority manual audit of your billing records and locate your account, could you please provide your registered email address?

Additionally, we encourage you to resubmit your case details via our official support channel so our billing team can track and resolve this as quickly as possible: https://vidmuse.ai/en/feedback.

Once we have your account information, our team will conduct a thorough review of your transaction history to provide a clear explanation and ensure your account status is correctly updated. We are committed to transparency and to resolving this matter professionally.

Best regards,

The VidMuse Team

Saanut 4/5 tähteä

Amazing tool for rapid development

First of all: yes, VidMuse feels still more like a MVP than a matured tool and there are a few bugs. And also yes, creating AI videos is not for free - but is $80 for a 4 minute video expensive? How much would you have paid for this a few years ago?
Where the tool excels is to bring vague ideas into life, giving rapid visual feedback of what works and what needs improvement. Don't expect that the first shot is perfekt, expect that you'll need to re-do shots.
The AI agent really guides one and like any agentic workflow, you still need to be in the driver seat, carefully reviewing the storyboard, the first frame images - but imagine the effort if you would need to do all this tedious work completely by yourself.
Overall: could be better, will hopefully mature over time and it enabled me to create really cool music videos in no time for a few dollars.

27. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Pas besoin d’expérience

Je n'ai aucune expérience en production vidéo, mais VidMuse m'a aidé à créer un clip assez correct. C'est aussi beaucoup moins cher que de produire un clip traditionnel.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Good visuals overall

I did run into a few small issues while using it, but nothing too serious. Overall the results were good. It can generate some really nice visuals.

2. maaliskuuta 2026
Oma-aloitteinen arvostelu
VidMuse-logo

Vastaus yritykseltä VidMuse

Dear Paige Mitchell,

Thank you for your balanced and honest feedback! We are thrilled to hear that you enjoyed the visual quality of your projects and that VidMuse was able to generate some "really nice visuals" for you.

We strive to be the ultimate creative director for our artists, and while we're glad the issues you encountered weren't serious, we believe even the "small bumps" matter. Our goal is to make your creative journey as seamless as possible.

If you have a moment, we would love to hear more about the specific issues you faced so our technical team can refine the experience for you. You can share those details with us directly here: https://vidmuse.ai/en/feedback.

We look forward to seeing your future masterpieces and hope to turn those 3 stars into 5 on your next project!

Best regards,

The VidMuse Team

Saanut 1/5 tähteä

Program failure, Lacks Integrity, Customer support and program functionality- subpar.

LMAO What a joke. They respond to a bad revies in under an hour. but took a week to even repond to my several email request to fix the videos they jacked up. So now im gonna post the video they made just to show you what they washing their hands and leaving me with for my almost $500 GO Here to our youtube: @4ruffins

This email from Vimuse says it all:
VidMuse Support
5:13 AM (12 hours ago)
to me

"Dear User,

We have received your feedback regarding the technical issues in your project, including missing audio and staging errors, as well as the weeklong delay in our response. We understand how frustrating these quality challenges have been for your workflow.

After a thorough review, we have concluded that these issues are related to the current boundaries of our generation models in handling complex scene requirements. Our records show that we previously provided over 3,000 credits as a gesture of goodwill to support your project that you spent over 7,000 credits creating. Since substantial compensation has already been issued to address these model-related limitations, we are unable to offer additional credit refunds at this time.

We sincerely apologize for the frustration caused by the project results and the delay in our follow-up. Thank you for your patience and for sharing your detailed observations. For any further assistance, please reach out to us exclusively by submitting a new feedback form through this link:

Now after admitting they're program utterly failed. they still took my money, asked for extra money to fix it, got that extra money, spent those credits, utterlly failed to generate the video AGAIN (Failed 3 Times in Total), then sent me this sad email. Leaving me with a 2 credits balance, over $450 spent, NO VIDEO, No Refund, No Credits, and No Remorse.

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
VidMuse-logo

Vastaus yritykseltä VidMuse

Dear User

We note that you have shared our previous correspondence. This email reflects our team's honest and transparent assessment of your project based on the current state of AI technology.

We would like to clarify the following points for the community and your consideration:

1. Model Boundaries vs. Program Failure
As explained in our previous audit, the challenges you encountered—specifically with complex staging and audio synchronization—are not "program bugs" but are the known boundaries of current state-of-the-art AI video models. AI generation is a probabilistic process. Even with the highest investment, the current global technology (not just VidMuse) faces inherent limitations when handling extremely complex scene requirements.

2. Substantial Support Provided
While you mentioned "No Credits," our records confirm that we previously granted your account over 3,000 complimentary credits as a significant gesture of goodwill to support your 7,000-credit project. This was provided specifically to help you navigate these model-related limitations.

3. Respecting the Creative Process
We understand the frustration of spending $450 and not achieving the specific vision you envisioned. However, because those credits were utilized across multiple high-resource generations, we have fulfilled the service of providing the AI's processing power. As an experimental creative tool, outcomes are not always guaranteed to match a specific human blueprint 100%, which is why we offer substantial credit support to help users refine their results.

Conclusion
We have demonstrated our commitment by conducting multiple manual reviews and issuing significant credit compensation. Since these measures have already been exhausted to address technology-wide limitations, we remain unable to offer further credit refunds or financial returns.

We appreciate your passion for your project and wish you success in your future creative endeavors.

Best regards,

The VidMuse Team

Saanut 1/5 tähteä

Big waste of time

Big waste of time. A money grab. Continued to ask for credits "pretending" not to be able to complete my video unless I PAY more. A simple video without a lot of direction. Like... how can you not make this simple futuristic video with basic prompts that allowed for the system to basically create something unique. If you struggle with this then how are you able to produce videos with larger more complex prompts. This was a joke. They need to go back to the drawing board and re-release it after they make something people can actually use. This aint it!

23. helmikuuta 2026
Oma-aloitteinen arvostelu
VidMuse-logo

Vastaus yritykseltä VidMuse

Dear Kimberly Momet,

We are genuinely sorry to hear about the frustration you’ve experienced. We understand how it feels when the results do not align with your expectations, and we take your feedback regarding credit consumption and prompt execution very seriously.

We would like to address your concern about the system requesting additional credits. Please understand that AI generation, even for "basic prompts," involves complex server-side resource allocation. If the system was unable to complete your video, we want to perform a manual technical audit of your logs to identify if there was a logic bottleneck or a server-side error during your session.

Our team reviews these logs not to assign blame, but to diagnose why the "futuristic video" you envisioned was not successfully rendered. To help us investigate your specific case and the credit usage you described, could you please provide your registered email address?

Additionally, we encourage you to share your project details through our official feedback portal so our technical team can prioritize your case: https://vidmuse.ai/en/feedback.

Once we have your information, we will conduct a thorough review to provide you with a clear, factual explanation and the necessary assistance. We are committed to refining our platform based on real creator experiences.

Best regards,

The VidMuse Team

Saanut 1/5 tähteä

I signed up for the Pro version- $396

I signed up for the Pro version- $396. The payment was processed and paid and I was given a receipt documenting the transaction. After creating 65% of a fairly complex video the app stopped. The reason given was my payment had not been received. This, despite clear evidence to the contrary. Two days later, and multiple emails and proof of payment from them, not a single peep from their support team. These guys are terrible. I’m giving it 24 hours then initiating a charge back. I can’t speak to the quality of the videos, but their customer service is non- existent. Stay away!!!

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
VidMuse-logo

Vastaus yritykseltä VidMuse

Dear Rich Person,

We sincerely apologize for the frustration and the critical issue you’ve encountered with your Pro subscription. We take matters regarding billing and account access extremely seriously, especially for our dedicated Pro creators.

We want to help you resolve this immediately and ensure you can complete your creative project. It appears there may be a synchronization error between the payment gateway and our system. To allow our billing and technical teams to perform a priority manual audit of your $396 transaction and restore your access, could you please provide your registered email address?

Additionally, we strongly encourage you to upload your payment receipt and project details through our official feedback portal so we can track this case with the highest urgency: https://vidmuse.ai/en/feedback.

Once we have your account information, we will investigate why the system interrupted your progress and work to rectify your account status as quickly as possible. We are committed to ensuring our professional members receive the seamless experience and support they expect.

Best regards,

The VidMuse Team

Saanut 3/5 tähteä

A bit pricey but good

I think it's a bit pricey, but I wanted to make a music video for my own song. I spent two full days on it, and I'm happy with the result. It's easy to use, but tweaking the details still takes some patience.

6. maaliskuuta 2026
Oma-aloitteinen arvostelu
VidMuse-logo

Vastaus yritykseltä VidMuse

Dear Michelle,

Thank you for choosing VidMuse to bring your music to life and for sharing your honest feedback. We are absolutely thrilled to hear that you are happy with the final result of your music video!

Spending two full days on a project shows the true heart of an artist. While VidMuse is designed to be an "easy-to-use" agent, we believe that creating a visual masterpiece still requires that human touch and patience to get every detail perfect. We see our AI as your 24/7 Director partner—you provide the soul and the vision, and the Agent works tirelessly to execute the cinematic details until they meet your standards.

We also appreciate your feedback on the pricing. Our goal is to provide a professional, movie-grade aesthetic—from film-like textures to complex camera movements—that would typically cost significantly more in a traditional production.

Thank you for your patience and for being a part of our community. We can't wait to see the amazing work you'll command our AI Agent to create next!

Best regards,

The VidMuse Team

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