V.GAN Arvostelua 

Bought two pairs of sandals that cost €104 recently. The total price came to €149 which means it cost €45 to post them to Ireland. The ankle strap on one pair of the sandals (Dragon Espadrillles) was so short it wouldn’t go around my ankle let alone tie. I'm a normal weight with slim ankles. Another reviewer online had commented on this same problem with these sandals. I need to return them but Sharmane, Customer Service Manager with V.GAN, is refusing to pay the postage saying it isn’t a faulty product when it obviously is. They expect me to pay even more than the €45 postage already paid to send them back!!! The law is against them. With this diabolical customer service attitude they don’t deserve repeat business. Furthermore, I was invited to leave a review by email on these sandals and when I submitted it, it didn’t go live on their website which means they only allow reviews they want on their site. That speaks volumes! Their products should speak for themselves instead of them trying to control the narrative.

Very easy to deal with, goods as described and fast delivery.

Great customer service, easy return and no quibble refund when I originally ordered the wrong size shoes. Great product!

Good fit, quality craftsmanship, looks nice. Eco friendly! These are the only dress shoes, boots & belts I wear.

Quick delivery and a beautiful sandal, great to find vegan sandals & have a good choice

Great quality, stylish and comfortable. It is not easy to find non leather good looking and well made shoes. Very happy with this brand!

Bought the shoes for my husband, they appear to be very well made and great quality

The initial quality of the shoes is excellent. They are comfortable and look/feel amazingly like leather. Time in transit from UK to US was less than expected. Overall terrific value and experience.

Great product, as usual, delivered on time - what more can you ask for?

Customer service was great with my order arriving within a couple of days. The shoes are great quality and so comfortable to wear - and the size was spot on. Would definitely buy from V.Gan again

Well designed and constructed Aspar boots. Negative points - material doesn't breathe like leather. Material has a top layer that may peel off if scuffed etc unlike what would happen with reasonable quality leather.

Super pleased with my purchase, really comfortable and love the ethics of the brand and end product. Highly recommend.

High quality product! My new shoes and new belt look even better in-person. Very comfortable boots! Very fast delivery time, too, especially considering that these came from overseas. The “V.GAN” logo on the boot sole is subtle, but it does make me feel good throughout the day knowing that I am supporting a company that is trying to help save animal lives.

Great service but best of all a wonderful shop offering classy Vegan shoes.

Very well made product, high quality, reasonable price, fast shipping UK->DE. Fantastic, 5/5 would buy again. Also the size description (thankfully) was accurate

Love these shoes! Very comfortable and seem so well made, plus love the interior design with the colors and patterns. Plus they arrived much quicker than expected. I ordered them from the U.S. on a Thursday and got them by the middle of the following week. Looking forward to ordering another pair from them.

Great boots - excellent quality for the price.
Go vegan, go v.gan!

Love the platform shoes! After owning 2 pairs I've bought another. Very comfy.
Quick delivery too