I bought 2 dresses on ASOS for next day delivery and it did not turn up. The dresses arrived later than expected so were no longer needed. I followed the return process only to realise it was not from... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Brilliant customer service! I was really surprised at how quickly and professionally my response was dealt with by Julia. Often with internet brands it can be a bit hit and miss but she helped with al... Näytä lisää
Yritys on vastannut
Beautiful dresses and stunning colours. The material is brilliant, slight stretch in it but nice and thick to hide lumps and bumps. Size is very true as I ordered 4 different styles of dresses in t... Näytä lisää
Yritys on vastannut
Unfortunately I too fell into their trap. Their dresses were actually nice, and ended up keeping one and returning the rest which I got no response from. Followed up and they had said they went into... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Vesper
Yrityksen kirjoittama
About Vesper
Step into a world of meticulously curated collections where figure-flattering dresses take center stage. At Vesper by Luxe Element Limited, we specialize in crafting garments from luxurious, super-stretch fabrics designed to sculpt and enhance your silhouette. Each piece is a testament to our dedication to quality and cutting-edge design, reflecting our commitment to empowering women through fashion. Our exclusive Sculpt Technology is engineered to make you not only look your best but feel unstoppable with every step, blending chic sophistication with unparalleled comfort. Since our launch, we’ve consistently pushed the boundaries of style, creating pieces that inspire confidence and redefine modern elegance.
Our Mission
Vesper is more than just a brand; it’s a movement aimed at empowering women through fashion. Our mission is to redefine what it means to feel confident, one garment at a time. We believe that every woman deserves to feel powerful and self-assured in her wardrobe, and we are dedicated to making that a reality. With each collection, we innovate and elevate, creating designs that inspire self-assurance and celebrate the strength and beauty of the modern woman. At Vesper, sophistication isn’t just a style—it’s a revolution. Get ready to elevate your wardrobe and your confidence.
Get Vesper Ready.
Yhteystiedot
Yhdistynyt kuningaskunta
- help@luxe-element.com
- vesper.co.uk
3,2
Keskitasoinen
111 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 25 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
AVOID AVOID AVOID
Shame I can't give anything less than 1 star. This company is an absolute joke. TO BE AVOIDED AT ALL COSTS. They do not process returns. They do not reply to emails. Save yourself and order elsewhere.
8. tammikuuta 2024
Oma-aloitteinen arvostelu
Scam
Unfortunately I too fell into their trap. Their dresses were actually nice, and ended up keeping one and returning the rest which I got no response from. Followed up and they had said they went into liquidation.
Luckily managed to get my money back through my credit card, and recommend to other people who got scammed to go through their credit card provider too.
18. helmikuuta 2024
Oma-aloitteinen arvostelu
Should be illegal for this company to…
Should be illegal for this company to still be operating! I really wish there were a way to flag this website up when people search to help avoid others falling into the trap we all clearly have done. The fact they never processed refunds from months ago, trading as vesper247, to go into liquidation and then trading under a new name is beyond a joke and a scam.
25. tammikuuta 2024
Oma-aloitteinen arvostelu
This company does not pay refunds!
This company does not pay refunds! I have now been waiting almost 6 months! I have wrote to them on numerous occasions and have been informed of delays etc but it is not acceptable to almost be waiting 6 months!
5. lokakuuta 2023
Oma-aloitteinen arvostelu
Do not use
Same problem as everyone else regarding refunds. Wish I'd checked the reviews before ordering. What a shame as the dresses are lovely, but very poor customer service and delay tactics used to delay refunding money.
19. maaliskuuta 2024
Oma-aloitteinen arvostelu
STILL NOT RECEIVE REFUND AFTER 3 MONTHS
I have returned items 3 months ago and still no refund. I have emailed them a few times and no response. Their old website vesper247 is not working and now trading under the new website. Has anybody had any luck with getting the refund?
5. huhtikuuta 2024
Oma-aloitteinen arvostelu
Do not order from this company
Do not order from this company!
Have been waiting weeks for my refund despite sending numerous emails and receiving no communication back!
15. maaliskuuta 2024
Oma-aloitteinen arvostelu
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!
I ordered two dresses in early November and returned one via their portal within the time frame, I have proof they have had the returned dress and my money plus a written promise of a refund, it has been 18 weeks. I have sent countless emails, and contacted Paypal - no response. no refund. disgusting customer service, they are scammers who set up a new website to fool people and avoid paying people what they are owed, more bad reviews telling the truth about their experiences. Beyond furious - Don't order! Find the dress on vinted instead.
Who will hold them accountable??
6. marraskuuta 2023
Oma-aloitteinen arvostelu
Company now trading under vesper…
Company now trading under vesper instead of Vesper247. The company are not giving refunds after people have returned items and are refusing to give money back. This has been going on for month to many many people who are still owed hundreds of pounds. Do not use the company! Read the reviews on vesper247!
10. maaliskuuta 2024
Oma-aloitteinen arvostelu
Do not order from this company
Do not order from this company - they were previously called vesper247 and have supposedly gone into liquidation owing thousands of people money in refunds. See reviews on trustpilot under vesper247.
10. maaliskuuta 2024
Oma-aloitteinen arvostelu
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