Without exception, every member of staff at Vertu, Yeovil was a pleasure to deal with. Everyone, was helpful and accommodating, nothing being too much trouble for them. The culture here is very obv... Näytä lisää
Yritys on vastannut
2 Vale Road, Pen Mill Trading Estate, BA21 5HL Yeovil, Somerset, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Without exception, every member of staff at Vertu, Yeovil was a pleasure to deal with. Everyone, was helpful and accommodating, nothing being too much trouble for them. The culture here is very obv... Näytä lisää
Yritys on vastannut
A very relaxed, easy and straightforward process. Test drive and discussion afterwards were perfect. Josh was really helpful and put my mind at ease. He did everything he could to speed the ordering p... Näytä lisää
Yritys on vastannut
I walked into Yeovil Vertu Motors and was introduced to Kerion Flack. Kerion spent a long time discussing with me benefits of purchasing a Land Rover discovery or a defender. We came to the con... Näytä lisää
Yritys on vastannut
I recently purchased a Volvo XC90 from Vertu Volvo and had a very positive experience throughout. A special thanks to Guy, and also Ross the who were excellent from start to finish. Guy was ext... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
2 Vale Road, Pen Mill Trading Estate, BA21 5HL, Yeovil, Somerset, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing service, transaction was very easy. Jamie did a fantastic job

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
From my first visit to picking up the car went as smoothly as I could ask for . Ellie was a pleasure to deal with , nothing was too much trouble . I would definitely recommend Yeovil BMW to anyone .

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
josh and holly made it all simple and painless

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
The staff were so friendly, helpful and knowledgeable. They kept me informed through the process and made the handover easy. I would buy another car from BWM Yeovil

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
Wonderful customer service from start to finish .
Very smooth change over from previous car .
Everything explained clearly
Would definitely use Yeovil Vertu again

Vastaus yritykseltä Vertu Motors - Volvo Yeovil

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
I wanted to share a positive experience regarding the way Vertu Yeovil handled my recent complaint.
I had booked my MINI Countryman in for a service after receiving reminders from both the vehicle and MINI app. Unfortunately, after travelling to the dealership, it transpired that the service could not be carried out due to an error in the booking process relating to being too early for the service plan claim to be made.
While the initial experience was disappointing, what impressed me was the way the dealership responded when I raised the issue. The General Manager personally investigated the matter, provided a detailed explanation of what had gone wrong, acknowledged where processes had failed, and outlined the steps being taken to prevent the same thing happening again.
The dealership also arranged collection and delivery for the future service appointment and offered a goodwill payment in recognition of the inconvenience caused.
Mistakes can happen in any business. What really matters is how they are dealt with, and on this occasion Vertu Yeovil demonstrated accountability, professionalism and a genuine commitment to improving customer service. Thank you to the team for taking the complaint seriously and responding in such a positive and constructive manner.

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
I had a great experience with Guy at Vertu Motors when I was exploring purchasing the EX30.
I was given plenty of time & all my questions were answered no matter how small.
I am delighted with my new car!

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
We were looked after by Jodie the service provided was friendly whilst at the same time professional. Our new car was presented beautifully .
I would certainly recommend Vertu Motors.
David & Brenda

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
First class customer service from start to finish
sales person Guy was brilliant not pushy but very helpful a credit to the salesroom
I have been dealing with Volvo YEOVIL for 18 years and have never had a problem

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
Excellent customer service through the buying process. And the handover was quite a spectacle! I recommend bringing family to the handover, it was a fun event. The staff I dealt with were excellent, esp John who handled my purchase. Very highly recommended.

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
All the staff were very approachable and keen to help. The whole experience of purchasing a Mini was very smooth. Particular praise must be given to Ben and Lucy who were both very patient and guided me throughout the process.

Vastaus yritykseltä Vertu Motors - Volvo Yeovil

Vastaus yritykseltä Vertu Motors - Volvo Yeovil

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
The overall experience was fantastic, from the point of contact to coming a way with a new car. Couldn't ask for more, Jamie, Alex went out of thier way to guide me though the whole process, from discussing the range of options, to selecting the right car for me and the family. Never felt under pressure and more important felt I was listened to. The whole team at Yeovil of whom I interacted with were always professional and polite. Highly recommend you consider using this dealership. Thank You

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
Fantastic very helpful love my new mini thanks Josh and lucy

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
Professional staff, patient and helpful. Very thorough with explanations.

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
I like to say a big thank you to Kieron Flack who spent a lot off time looking for the vehicle I want. I eventually got the Range Rover sport SVR with all the spec I wanted after 4 months of waiting. Kieron was patient with me and numerous phone calls.
Once again I like to say a massive thank you to Kieron Flack who I would always buy a vehicle from him. Top man 👍👍

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
We met friendly sales people that were knowledgeable, gave friendly advice, were good listeners and simplified the process of buying a car.

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
Helpful friendly service. Things explained well. Keiron in particular was very helpful

Vastaus yritykseltä Vertu Motors - Volvo Yeovil
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