Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit... Näytä lisää
Yritys on vastannut
I am happy the way I was treated at Vertu Toyota Leicester. Staff is very friendly and professional. Fid and Steve were very kind and explained all the details, very knowledgeable. I recommend to... Näytä lisää
Yritys on vastannut
It was a fantastic experience at VERTU MOTORS Leicester when I purchased my CHR +Design motor vehicle.I must award Lucy Hutchinson at the dealership 10 🌟 for her amazing people skills and selli... Näytä lisää
Yritys on vastannut
I went to Vertu Toyota after looking into what car i wanted so i could see it in person. Khyesh helped me by looking at the different models and colours. The test drive was a great drive and not just... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
129 Welford Road, LE2 6BE, Leicester, Leicestershire, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 96 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff was very cooperative. Kind to share all essential details that helped my purchase decisions.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
Easy friendly welcome and comprehensive sales conversation with Jas and Steve regarding finance and choice. Delivery went seemlessly with attention to detail.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
All the staff at Toyota Leicester were brilliant - Jas in particular. Professional, knowledgeable, helpful and friendly. The perfect combination for outstanding customer service. Communication was also outstanding - I knew exactly what was happening as I waited on delivery. Oh, and the car is amazing!

Vastaus yritykseltä Vertu Motors - Toyota Leicester
Stuart was helpful, educational and more than apologetic about things beyond his control (the giant wotsit coloured turds' stupid war, not Stuarts fault). A first time experience made to feel ever bit as special as it felt to me. Just great stuff really and left as one very happy new car driver 😊

Vastaus yritykseltä Vertu Motors - Toyota Leicester
I am happy the way I was treated at Vertu Toyota Leicester.
Staff is very friendly and professional. Fid and Steve were very kind and explained all the details, very knowledgeable.
I recommend to family and friends and I will definitely return for my next adventure.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
Service excellent and staff very good. Treated like a friend everyone kind and caring. Customer service could not be better.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
I went to Vertu Toyota after looking into what car i wanted so i could see it in person. Khyesh helped me by looking at the different models and colours. The test drive was a great drive and not just round the block, Khyesh helped tell me what to do as it was my first time in an automatic. He was really clear with all the information and friendly. I felt looked after. Glad I've picked my new perfect car a Yaris cross, what an upgrade! Thank you!

Vastaus yritykseltä Vertu Motors - Toyota Leicester
I felt truly valued from beginning to end. Having found my dream car online at the dealership I called and made an appointment to view the vehicle.
I was immediately told that the one I wanted had been sold, but there was another that was similar and I was welcome to come and view that one.
I went to see vehicle the following day with my friend who is very knowledgeable about cars and all things related, as he owns his own garage.
We were both impressed by the salesman’s knowledge. He answered most of the questions that my friend had when he gave the overview and he was more than happy to answer anything we asked even the girly style questions. I found him kind, knowledgeable, and receptive to my needs and budget.
We went outside and I was able to sit in the vehicle and be shown the key points whilst my friend checked the bodywork. There was a scratch on rear passenger side but we were advised that it was on the list to be removed.
The purchase was made, and I did add some extras all of which were sorted for the following day when surprisingly I was able. To collect my my car.
The receptionist greeted me by my name and the salesman could not have done any more to reassure me that the right choice had been made the following day.
He was very thorough during the handover and went the extra mile to pair my phone to the Toyota system.
Before I left, he assured me that I could contact him at any time with any problem and even come into the dealership for help. If he wasn’t available, somebody else would be happy to help me. I genuinely believe this to be true.
I drove off feeling confident and happy. I love my car even more than I thought I would.
If anyone I know is looking for a Toyota new or used car I shall certainly recommend 100%.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
Communication, attention to detail, really interested and supportive customer service. Efficient, solution focussed, humour and positive approach by everyone we met there.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
I had a wonderful experience dealing with Vertu Motors. Sonia was incredibly helpful, professional, and went above and beyond to make sure everything went smoothly. The customer service here is excellent!

Vastaus yritykseltä Vertu Motors - Toyota Leicester
I was introduced to Sonia Kanani, Sales Advisor, by Paresh Vaja from the Service Department, and I couldn't have asked for a better experience.
Sonia is a delightful young lady with excellent manners, outstanding communication skills, and a thorough knowledge of the vehicles she sells. From the moment I placed my order for my Toyota Corolla Hybrid Hatchback until the day of delivery, she kept me fully informed every step of the way.
At 77 years of age, I appreciated Sonia's patience and kindness in taking the time to explain all the new controls, features, and technology in a clear and respectful manner. She made sure I felt comfortable and confident before I drove away.
Even after taking delivery, I have visited Sonia a couple of times for further guidance and clarification on some of the controls. Each time, she has welcomed me with her usual warm smile and has been more than happy to help.
My experience at Vertu Motors Leicester has been excellent, and that is largely thanks to Sonia's exceptional customer service. She is a real credit to the dealership.
A big thank you to Sonia, and also to Paresh for introducing me to her. I would happily give Sonia 10 out of 10 for her outstanding service.
Surendra

Vastaus yritykseltä Vertu Motors - Toyota Leicester
I recently purchased a used Toyota C-HR GR on 2 July 2026, and I couldn't be happier with both the vehicle and the service I received. Kelvin Nokonda was an outstanding sales representative throughout the entire process. From the moment I arrived, he took the time to understand my needs, answered all of my questions patiently, and helped me choose the car that was the best fit for me. His knowledge, professionalism, and friendly approach made the experience completely stress-free. The team at Toyota Vertu Leicester made the purchasing process smooth, straightforward, and enjoyable. Everything was explained clearly, and I felt supported from start to finish. I highly recommend both Kelvin Nokonda and the Toyota Vertu Leicester dealership to anyone looking for a quality vehicle and exceptional customer service. Thank you for making my car-buying experience such a positive one.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
From order to delivery we had a great experience. Stuart was professional and knowledgeable and kept things moving forward.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
Prompt attention. Looked after well by Lily who came in on her day off to hand over the keys to a car I purchased. Reassuring to have the manager also introduce themselves and offer help as needed.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
⭐⭐⭐⭐⭐
Outstanding service from Stuart at Vertu Leicester.
From the very beginning, Stuart went above and beyond to make sure I found the perfect car. He took the time to understand exactly what I was looking for, kept me informed every step of the way, and was always available to answer any questions.
What stood out most was his honesty, reliability, and genuine commitment to customer satisfaction. At no point did I feel pressured. Instead, I felt supported and confident that Stuart was helping me make the right decision.
In a world where great customer service can be hard to find, Stuart truly exceeded all expectations. He is a real asset to Vertu Leicester and has made the entire experience smooth, enjoyable, and stress free.
I would not hesitate to recommend Stuart and Vertu Leicester to family and friends. Thank you for such exceptional service.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
It was a fantastic experience at VERTU MOTORS Leicester when I purchased my CHR +Design motor vehicle.I must award Lucy Hutchinson at the dealership 10 🌟 for her amazing people skills and selling technique nothing was too much trouble for her. She made our experience really worthwhile.
My car is first class the build finish and technology of this vehicle is outstanding. It was a pleasure to drive it home. Thank you everyone at VERTU MOTORS LEICESTER especially Lucy.
This is a genuine purchase
Kind regards
PHILIP R

Vastaus yritykseltä Vertu Motors - Toyota Leicester
My purchase / part exchange was handled very professionally. When toyota made an admin error, under pricing the new vehicle, they honoured the price. Trustworthy and efficient.

Vastaus yritykseltä Vertu Motors - Toyota Leicester

Vastaus yritykseltä Vertu Motors - Toyota Leicester
This is our first car bought online, we found Lucy and her team so helpful through every stage .
We are absolutely thrilled with our new car and wouldn’t hesitate to buy another car with Vertu.

Vastaus yritykseltä Vertu Motors - Toyota Leicester
Sonia was very knowledgeable and attentive throughout the experience

Vastaus yritykseltä Vertu Motors - Toyota Leicester
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