Great, professional service received from Matt at Vertu BMW, Bridgwater. Excellent that Matt took ownership, dealing with my car purchase from start to finish. I have always purchased from this BMW de... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
From the first visit to collecting my new car, the staff were all exceptional. So helpful, guiding me through the process and making the whole experience fun and informative. They all went out of th... Näytä lisää
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Simon Gaydon guided me through the experience of changing my car to a new BMW. He was excellent throughout and I cannot praise him enough.
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Travis at Vertu Bridgwater was great. He sent a personalised video of the car within an hour of my initial enquiry. We booked to go and see the car the following day and picked it up 4 days later!... Näytä lisää
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Yrityksen tiedot
- Autoliike
- Auton varaosaliike
- Auton korjaus ja huolto
- Moottoriajoneuvot
- Vaihtoautot ja käytettyjen autojen myynti
Tietoja yrityksestä Vertu Motors - BMW Bridgwater
Yrityksen kirjoittama
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Yhteystiedot
The Showground, BMW, TA6 6DD, Bridgwater, Somerset, Yhdistynyt kuningaskunta
- 0330 012 3630
4,7
Erinomainen
79 arvostelua
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Won’t provide pcp via e mail
Sent in several requests for pcp figures on a new x350i that has been on offer for week and weeks but the sales team said they would not provide a pcp quote unless I went to the dealership! Other sites provide them but bridgewater bmw won’t !! Having bought a bmw and 5 minis from there I won’t be returning!!
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with your information we can certainly have this looked into further for you. Please quote ref TP1M2707 Kind regards, Dean
The salesman who was called Mark was…
The salesman who was called Mark was incredibly helpful, we had a seamless experience from Vertu Bridgewater
25. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for your kind feedback. We're delighted to hear that Mark was incredibly helpful and that your experience with Vertu Bridgwater was seamless from start to finish.
Many thanks,
Chloe
Highly professional staff…
Professional and friendly staff customer service is excellent
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for your kind feedback. We're delighted to hear that you found our team professional and friendly, and that you received excellent customer service. Providing a positive experience for our customers is always our priority, so it's wonderful to know we've met your expectations.
We really appreciate you taking the time to share your experience.
Many thanks,
Chloe
Great, professional service Matt
Great, professional service received from Matt at Vertu BMW, Bridgwater. Excellent that Matt took ownership, dealing with my car purchase from start to finish. I have always purchased from this BMW dealership over the past 12 years or more. Thank you once again.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for your fantastic review.
We are delighted to hear that Matt provided such professional service and took ownership of your car purchase from start to finish. Ensuring our customers have a seamless and enjoyable experience is what we strive for, so it's wonderful to know Matt delivered exactly that.
We're especially grateful for your continued loyalty over the past 12 years. Your ongoing support means a great deal to the team at Vertu BMW Bridgwater.
Thank you once again for choosing us, and we look forward to welcoming you back in the future.
Kind regards,
Keith
My new motor
Simon Gaydon guided me through the experience of changing my car to a new BMW. He was excellent throughout and I cannot praise him enough.
22. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi Kevin,
Thank you for your fantastic 5-star review!
We’re delighted to hear Simon guided you through the process of changing to your new BMW and provided such excellent service throughout. It’s wonderful to know he made the experience such a positive one.
We’ll be sure to pass on your kind feedback to Simon. Thank you for choosing Vertu BMW Bridgwater, and we hope you enjoy every mile in your new BMW.
Kind regards,
Kerry
Efficient and friendly
Efficient, friendly service with timely updates on order time etc.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi Elizabeth,
Thank you for your fantastic 5-star review!
We’re delighted to hear you received efficient and friendly service, along with timely updates throughout the process. Keeping our customers informed every step of the way is something we take great pride in.
We really appreciate your kind feedback and hope to welcome you back to Vertu BMW Bridgwater again soon.
Kind regards,
Kerry
Kayleigh and Casper are amazing at what…
Kayleigh and Casper are amazing at what they do.
Thank you for all your help and support on getting my new car.
James x
14. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi James,
Thank you for your review. We're delighted to hear that Kayleigh and Casper provided such amazing support while helping you get your new car. Your kind words are greatly appreciated, and we'll be sure to pass them on to both of them. Enjoy your new car, and thank you for choosing BMW Bridgwater.
Kind regards,
Danielle
My Mini Handover
The staff there are very friendly and helpful they will always make you fill welcome Kaliegh done the a very good introduction and done and went over all the controls and the settings to the phone connection all in all AMAZING
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi John,
Thank you for your fantastic review. We're delighted to hear that the team made you feel so welcome and that Kaliegh provided such a thorough handover of your MINI. It's great to know she took the time to explain the controls, settings and phone connectivity, helping you get the most from your new car.
We hope you enjoy every mile in your MINI. Thank you for your kind comments.
Kind regards,
Danielle
Outstanding Customer Service from Vertu BMW
I recently purchased a brand-new BMW F70 M Sport from Vertu BMW. Unfortunately, less than a month after taking delivery, the vehicle developed an error message.
I contacted the dealership and was immediately impressed by their response. Within a few hours, they arranged for a recovery truck to collect the vehicle. Shortly afterwards, they picked me up and provided a courtesy car so I could continue with my day without inconvenience.
Following a detailed inspection, it became clear that the repairs required were extensive. Rather than simply repairing the vehicle, BMW acknowledged the situation and arranged for me to receive a brand-new replacement car. This demonstrated a real commitment to customer satisfaction and standing behind their product.
Throughout the entire process, the communication, documentation, vehicle handover arrangements, and customer care were handled flawlessly. While it was disappointing to experience an issue with a new vehicle, the way Vertu BMW and BMW resolved the situation was exceptional.
Thank you to everyone involved for turning what could have been a negative experience into a positive one. I would not hesitate to recommend Vertu BMW based on the professionalism, transparency, and customer-focused approach shown throughout.
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi David,
Thank you for taking the time to share your experience. While we're sorry that your new BMW developed a fault so soon after delivery, we're delighted to hear that the team at BMW Bridgwater responded quickly and kept you supported throughout.
It's fantastic to know that the recovery, courtesy car, communication and ultimately the replacement vehicle process turned a disappointing situation into a positive one. Your comments about the professionalism, transparency and customer care shown by the team are greatly appreciated.
Thank you for your recommendation, and we wish you many happy miles in your new BMW.
Kind regards,
Danielle
Exceptional service!
From the first visit to collecting my new car, the staff were all exceptional. So helpful, guiding me through the process and making the whole experience fun and informative. They all went out of their way to keep me informed every step of the way.
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Good afternoon Annie,
Thank you for your wonderful feedback, it’s fantastic to hear the team made the whole experience enjoyable, informative and stress-free from start to finish. We’re pleased you felt well supported and kept informed every step of the way.
Kind regards,
Dean
Great service friendly staff
Great service friendly staff
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Good morning Ian,
Thank you for your great feedback, it’s lovely to hear you found the team friendly and the service so positive.
Kind regards,
Dean
Purchasing a new car
Very professional and efficient process for purchasing a new car and the staff there are helpful and very polite to deal with
27. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi Adrian,
Thank you for your kind feedback.
We’re delighted to hear you found the process professional and efficient, and that the team were helpful and polite throughout your purchase.
Kind regards,
Danielle
From start to finish a dream
From start to finish the process of buying my mini was a delight. Such friendly and helpful staff from the sales people to the sales manager. Very knowledgeable about the set up of the car which made life so much easier for me. Kelsie and Kayleigh made the whole purchase a dream. Would recommend them highly.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi Liz,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear that the whole process of buying your MINI at Vertu BMW Bridgwater was such a pleasure from start to finish.
It’s wonderful to know that the team made such a positive impression with their friendliness, helpfulness, and knowledge, helping make everything feel simple and straightforward for you. We’re especially pleased to hear that Kelsie and Kayleigh made the experience feel like a dream — we’ll be sure to pass on your kind words to them.
Your recommendation means a great deal to the team, and we’re so pleased you had such a positive experience. We hope you’re loving your MINI, and if you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.
Amazing service as always
Amazing service as always. Calum and Steve were brilliant and sorted the purchase of our car seamlessly. Also big thanks to Seb, James, Jim ,Amy and Stacey - what a team 😁Thank you BMW Bridgwater
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Good afternoon Alison,
Thank you for your fantastic review. It’s great to hear that Calum and Steve made the purchase process seamless and that the wider team all contributed to such a positive experience.
Your kind words about everyone at BMW Bridgwater will be really appreciated — it certainly sounds like a great team effort!
Kind regards,
Dean
Professional
Professional, polite and very knowledgeable made the whole process of purchasing the vehicle a pleasure.
Will be recommending them to friends and family.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for your excellent feedback. We’re delighted to hear that the team’s professionalism, politeness and knowledge made your vehicle purchase such a pleasure. We truly appreciate your recommendation to friends and family.
Many thanks,
Chloe
Smooth sell process for my used bmw i5
Smooth sell process for my used bmw i5. Calum did a great job in providing good knowledgble customer services. He picked me from train station and helped me answer all questions regarding my bmw. Friendly and fun chap to deal with.
29. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for sharing such a positive review. It’s great to hear that the selling process for your BMW i5 was smooth from start to finish. Calum will be delighted to know his knowledge, support and friendly approach made the experience easy for you. The extra effort—like collecting you from the station and taking the time to answer every question—really reflects the level of service we aim to provide. We’re so pleased it all felt straightforward and enjoyable.
Many thanks,
Chloe
Great service
Great service. Our contact Gary was both very knowledgeable and helpful. A really good experience all around. Highly recommended.
28. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Good afternoon, Thank you for your fantastic review! We’re delighted to hear you had such a great experience with us at BMW Bridgwater.
It’s wonderful to know Gary provided such knowledgeable and helpful support throughout.
Your recommendation really means a lot to us — thank you again for choosing Vertu!
Kind regards,
Kerry
Good freindly customer service …
Casper was very helpful and made the process straightforward
23. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Hi Stephen,
Thank you for your feedback. I’m really pleased to hear Casper was so helpful and made the process straightforward for you.
Kind regards,
Danielle
Amazing experience
Amazing experience.
Both Mark and Will were excellent.
22. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for the great feedback. We’re so pleased to hear you had an amazing experience with both Mark and Will.
Many thanks,
Chloe
Bmw 530d xdrive used approved vrm
Bmw 530d xdrive used approved vrm - BT72EKX
I had an extremely disappointing experience with Vertu BMW Bridgwater.
I travelled 3.5 hours and took a day off work after leaving a deposit on the car. The sales team were fully aware of this, so although it was inconvenient, I felt reassured because this was a BMW Approved Used car being sold by an official BMW dealer.
Unfortunately, the reality was completely different.
As soon as I opened the car door, there was a strong smell of cheap interior perfume and what looked like a cloud of fumes/smoke, almost as if something had just been sprayed moments before I arrived to mask another smell.
The car had only 19,000 miles, yet the interior condition was shocking for a BMW Approved Used vehicle. The exterior also had visible marks on the door that had simply been touched in with what looked like a paint pen — completely unacceptable on a £36,000 car.
Just as I was about to proceed with payment, I noticed both ambient lighting strips on the door cards were faulty and visibly marked. These clearly needed replacing and were nowhere near the standard you would expect from a BMW dealer.
After speaking with management, the sales team told me they would not cover the repair, despite admitting the parts were only around £30 each plus labour. No goodwill gesture, no offer to discount the vehicle, and no offer to have the work completed at a BMW dealer closer to me — nothing.
Instead, they were happy to let a customer who had travelled 3.5 hours and taken time off work leave empty-handed over such a small issue.
The whole experience felt unprofessional and poorly handled, with very little customer care or people skills shown throughout. I would strongly advise anyone considering buying from Vertu BMW Bridgwater to read the reviews carefully beforehand.
18. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vertu Motors - BMW Bridgwater
Thank you for taking the time to leave us a review, I am sorry to read about your experience. I have returned to the business today and will review the concerns you have raised and come back to you in due course. Kind regards, David - General Manager
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