I bought the desk shelf. I’m happy with the quality, but the drawer just falls out as soon as you pull it half way out. Nothing holds it up. All the things you have stored therefore fall out onto your... Näytä lisää
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Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Just purchased the white+oak L-shaped adjustable-height desk from Vernal and put it together today. I did it myself (it's doable alone) and it took me about a cautious 2 hours. I upturned the 2 compl... Näytä lisää
Apart from a delay in between receiving the two boxes, everything went smoothly. The desk was in an immaculate condition. Assembly was a breeze and first operation was smooth and reasonably quiet. To... Näytä lisää
Ordered cabinet which was pre assembled with non matching draw runners and wooden dowels that were too big and caused damage. Took few weeks to be sorted but we did get a full refund, now just have... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Vernal has a professional home design team that has been in the home furnishing industry for more than a decade, so we have always been close to the paranoid pursuit of quality control. We also strive to ensure that every user recognises the quality of our products. From design, to research and development, testing and manufacturing, we follow the highest standards in every step to create the most stable and robust desks. With our ergonomic products, we aim to provide our users with a pain-free working and living experience, while offering better products for a more efficient and enjoyable office experience. To set up a home office that offers a great home office experience.
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- +44 7380 307916
- service-uk@vernalspace.com
- vernalspace.co.uk
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110 arvostelua
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The V-Series Desk Shelf is Badly Designed
The V-Series Desk Shelf is horribly designed - 60 bucks for a shelf with a defective drawer design. When you try to open the drawer, it falls out and spills everything inside. There is no stop mechanism to keep the drawer from falling out.
There are plenty of reviews about this issue but when I reached out to complain they just asked for a video of the problem. Come on...you know this is an issue with the product as you have had quite a few recent reviews about it. The product is too expensive for me to have to worry about workaround solutions - that is something I would have expected more from a cheap Amazon knock-off.
I will be returning the product to buy the one from Flexispot instead - their drawer design is much more stable.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Vernal
Dear customer,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with the V-Series Desk Shelf and the frustration caused by the drawer design. This is certainly not the experience we want for our customers.
Please contact us at service-uk@vernalspace.com, and a dedicated representative will take over your case to assist you promptly. We want to ensure your concerns are addressed properly and that you receive the support you deserve.
Thank you again for bringing this to our attention.
Best regards,
Vernal Customer Support Team
Absolutely love my new desk set up
Absolutely love my new desk set up from Vernal Space. I ordered the walnut desk, shelf and pedestal. The quality is outstanding, well made and easy to put together.
17. marraskuuta 2025
Very good quality products
Very good quality products, really pleased with my new desk, storage cabinet and filing cabinet. They look great and the quality shows
10. marraskuuta 2025
Excellent quality
Excellent quality, fast delivery, very clear and simple assembly instructions.
3. marraskuuta 2025
Was packaged well and easy to assemble
Was packaged well and easy to assemble. Table top looks well made and should last many years
12. marraskuuta 2025
I hate self assembly - this was brilliant.
I hate self assembly, absolutely hate it, can't do it. Everything I built looks like it came from MFI in 1982. That said, this was a breeze to build. It has excellent instructions, came with the tools and had the holes in the right place. it is strong (very heavy) and it looks decent.
4. marraskuuta 2025
Well make product and very good…
Well make product and very good customer service. We are satisfied with everything, the delivery is quick.
10. marraskuuta 2025
Excellent and efficient service
By a standing desk from Vernal was an amazing experience. The help was very efficient, polite and professional and I would definitely come back for more.
31. lokakuuta 2025
Large Bamboo Desk
Large bamboo Desk, was clearance, I believe last year's stock. I called the helpline to verify specifications and they were extremely helpful and even offered to followup support, so above and beyond in my estimation. Received the desktop the next day and the legs the following day and am so far very happy with my purchase, it's stable and in perfect condition. Would recommend.
4. marraskuuta 2025
Great solid Sit stand L-shape desk
Although I phoned ahead of ordering to ask for an email, which I didn’t get for some reason, the service and product has been very good. The downside was the parcels come in so many different packages and I built the L shape desk and had to wait for the modesty panel addition. This is not the suppliers fault but the delivery service. It was 2 days later when everything was complete. It was quite confusing trying to match the package bar codes.
30. lokakuuta 2025
fast delivery
fast delivery. good quality. easy to install. price might a bit higher than other's but they have the rare size i need. (70cm wide)
26. lokakuuta 2025
Brilliant company from the moment I…
Brilliant company from the moment I placed the orders to delivery and the product is amazing 👍
29. lokakuuta 2025
Super quality desk
Super quality desk and quick and supportive team which helped me in replacing the size of my desk top.
27. lokakuuta 2025
2 out of 2 purchases arrived damaged
Unfortunately this has been the 2nd item from vernal which came damaged. I previously bought a standing desk and now this side cabinet. This time it was a broken sliding drawer rail which had been damaged and the ball bearings came out. Fortunately the fix was a simple trip to B&Q for a new rail.
Otherwise, the products are good and priced well to match. Assembly instructions are good to follow, with the occasional part requiring more attention.
20. lokakuuta 2025
Vastaus yritykseltä Vernal
Dear customer,
We’re very sorry to hear that both of your purchases arrived damaged, and we truly understand how disappointing this must have been. We sincerely appreciate your patience and the effort you took to resolve the issue on your own.
Please rest assured that a dedicated representative will be in touch with you shortly via service-uk@vernalspace.com to look into your case and provide further assistance.
Best regards,
Vernal Customer Support Team
Standing desk order - broken 1st desktop, which can`t be returned ;-(
Ordered one of their standing desks and this was dispatched quite quickly... For UK they have used EVRI for delivery.. found this annoying as their tracking system is largely useless... (they is no indication when packages will likely be delivered, so could never plan for deliveries). First desktop piece was found with 12" crack... got in touch with support (Oct 2nd) and it took about 1.5 weeks to get a replacement (as I kept being asked for further pictures from Vernal)..
Received 2nd desktop on 13th Oct and this one was fine (except for deep scratch on bottom.. but am ignoring this)... have since built up the desk and this is an excellent desk and works fantastically.
Rating has been reduced as when I asked about returning back 1st desktop I`m being told they will not collect this, so have a "spare" broken 1.5M X almost 1m desktop that I can`t use or store.. so I now need to likely saw it up and put in the skip.
The desk itself is fantastic.. but the length in getting a replacement part and that I now have to get rid of 1st desktop is quite annoying...
28. syyskuuta 2025
Vastaus yritykseltä Vernal
Dear customer,
Thank you for taking the time to share such detailed feedback with us. We’re very sorry to hear about the issues you experienced with your first desktop delivery and the inconvenience caused by the replacement process and return handling. We truly appreciate your patience throughout, and we’re glad to know that you’re otherwise satisfied with the quality and performance of your standing desk.
To make sure this matter is properly followed up, a dedicated representative will be reaching out to you shortly from service-uk@vernalspace.com to assist with your case and explore a suitable solution.
Best regards,
Vernal Customer Support Team
Great desk & brilliant customer service
1. lokakuuta 2025
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