My first consultation with Duncan and Debbie was very reassuring, I felt heard and valued within minutes. They were very helpful and professional letting me know all aspects of what they were planning... Näytä lisää
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From the very start of my process to the lovely ladies at reception it was wonderful. The doctor explained everything very clearly and answered any questions I had. I had my initial assessment in Ma... Näytä lisää
I saw Prof Diamantopoules at the Woking clinic. All the staff are really friendly and helpful, explain everything & give you all the aftercare advice you need. Really pleased with the treatment so far... Näytä lisää
Yritys on vastannut
This has been an amazing positive experience from initial consultation through to treatment and final review. Everything was clearly explained and the results have exceeded all my expectations. I ca... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
VeinCentre are the UK's largest vein specialist with over 40 clinics nationwide. Varicose Veins | Thread Veins | Venous Ulcers
Yhteystiedot
Unit 5, Lyme Vale Court, Parklands, ST4 6NW, Stoke-on-Trent, Yhdistynyt kuningaskunta
- 01782753960
- patientcare@veincentre.com
- veincentre.com
4,8
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 97 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very professional felt was in safe hands
Office very professional, easy to make the appointment: Consultant really knew her specialty and most importantly was a genuinely caring person when it came to follow up!
8. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Ian,
Thank you for your kind review. We’re pleased you found the whole process professional and straightforward, from arranging your appointment through to your consultation.
It’s particularly lovely to hear that your Consultant’s genuine approach continued through your follow-up too.
Best wishes,
Dilly
Everything was much easier than I…
Everything was much easier than I expected and everyone was really helpful
4. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Terry,
Thank you for your feedback. It’s lovely to hear that the process was easier than you had anticipated and that the team were so helpful throughout.
We really appreciate you taking the time to share your experience.
Best wishes,
Dilly
A very positive experience.
From making my first phone call to the vein centre, to having my final vein procedure, my experience has been a totally positive one. Everything was explained thoroughly to me and I was made to feel at ease, at each of my 3 appointments.
23. toukokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Chris,
Thank you for sharing your experience. It’s wonderful to hear that your journey, from that first phone call through to your final procedure, was such a positive one.
We’re glad the team took the time to explain everything thoroughly and made you feel at ease at each appointment.
Best wishes,
Dilly
Made to feel at ease and comfortable
Made to feel at ease and comfortable
Everything explained and no pressure to do treatment immediately so hope to go forward and complete treatment at my convenience
4. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Janette,
Thank you for your lovely feedback. It’s reassuring to hear you felt comfortable, had everything explained clearly and importantly, didn’t feel under any pressure to make a decision.
We’re pleased you can move forward with treatment at a time that suits you.
Best wishes,
Dilly
I was treated at Leeds Veincentre by Dr…
I was treated at Leeds Veincentre by Dr Mark Regi.
An absolutely fantastic experience from start to Finnish.
From Debs in reception, to Dr Mark and nurse Liz, the staff were very friendly, welcoming, very professional and knowledgeable.
The treatment itself was fast, effective and not very painful at all.
I had EVLA and foam sclerotherapy in both legs and some extra foam sclerotherapy in my follow-up appointment, 2 months after my initial procedure.
If you have been thinking about getting your veins done then I would certainly recommend Veincentre Leeds without question.
Thank you to the team at Leeds.
A very happy customer
11. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi Martin,
Thank you for such a fantastic review. It’s brilliant to hear you had such a positive experience with the Leeds team, from Debs at reception through to Dr Mark Regi and Liz.
We’re particularly pleased you’re happy with the results following your EVLA and foam sclerotherapy across both legs. Your recommendation means a lot, and we’ll be sure to share your kind words with the team.
Best wishes,
Dilly
Had a really positive experience at the…
Had a really positive experience at the vein centre,all the staff were very friendly and professional,they made the whole procedure comfortable, although there was a bit of pain, but nothing I couldn’t handle.thank you very much
15. toukokuuta 2026
Vastaus yritykseltä VeinCentre
Hi there,
Thank you for sharing your experience. It’s great to hear the team were friendly and professional and supported you throughout your procedure.
We appreciate you mentioning that there was some discomfort, and we’re pleased it was something you felt able to manage. Thank you for your kind words!
Best wishes,
Dilly
Excellent Service
The receptionist made me feel welcome.
The surgeon was efficient and informative, and I felt comfortable in an all female setting.
5. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi there,
Thank you for your lovely feedback. We’re pleased you received such a warm welcome from reception and found the surgeon both informative and efficient.
It’s also great to hear you felt comfortable in the clinic environment.
Best wishes,
Dilly
Very clean and professional but didn't work
Very Clean facilities and most of the staff were really friendly and accommodating but the treatment didn't work. Had 3 treatments (microscelerotherapy) and still have all my thread veins. Very disappointing after spending so much money. Was told it might work on the first attempt but could take 2-3, but actually 3 hasn't worked. ☹️
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi there,
Thank you for taking the time to share your feedback. We’re glad you were pleased with our facilities and found our team friendly. We’re very sorry, however, to hear that you’ve been disappointed with the results of your thread vein treatment.
The response to thread vein treatment can vary between individuals, and sometimes several sessions may be needed to achieve the desired result. We appreciate how disappointing this must be, particularly after completing three treatments.
We’d really like the opportunity to understand more about your experience and review your treatment journey. Please could you contact our team on 01782 753960 so we can discuss this with you and see how we can help.
Kind regards,
Dilly
Best thing I’ve ever done
Was put at ease from the moment of my first appointment. Treatment was explained and done in no time at all. Couldn’t believe how I got off the bed and could walk straight away.
The staff were extremely friendly and doctor Mark had great taste in music.
My confidence has grown to wearing shorts as my legs were always covered up, in fact I’m never out of shorts now.
I totally recommend the vein centre and if your thinking about having your veins done I’d say just go for it.
11. toukokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Andrea,
What a fantastic review! It’s wonderful to hear how much of a difference your treatment has made to your confidence.
Thank you for recommending VeinCentre.
Best wishes,
Dilly
was informed about everything that…
I was informed about everything that would be done and the outcome of my treatment Duncan my consultant was very nice and helpful at all times.the lady was lovely and reassuring.
5. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Linda,
Thank you for your kind words. It’s lovely to hear the team took the time to keep you informed and that you felt reassured throughout your appointment.
We’ll be sure to pass your comments on to the team.
Best wishes,
Dilly
Very professional team and a…
Very professional team and a comprehensive evaluation of my condition.
Very comfortable environment and the treatment plan was clearly explained.
9. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Steve,
Thank you for your review. We’re glad you found the environment comfortable and that you received such a thorough assessment. It’s important that patients understand their options, so we’re pleased the treatment plan was explained clearly.
Best wishes,
Dilly
Service
service, professionalism, flexibility (I came much earlier than the time of my appointment and the doctor managed to see me earlier)
3. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Vera,
Thank you for taking the time to leave your feedback. We’re pleased the team were able to accommodate you when you arrived early and that you received such a flexible and professional service.
Best wishes,
Dilly
Friendly and professional
Welcoming environment. Friendly people (while maintaining professionalism).
A good experience and I have booked the recommended treatment
8. elokuuta 2026
Vastaus yritykseltä VeinCentre
Hi Julie,
Thank you for your lovely feedback. It’s great to hear you found the clinic welcoming and the team friendly while still maintaining a professional approach. We’re pleased you felt confident enough to book your recommended treatment and look forward to seeing you again.
Best wishes,
Dilly
Absolutely brilliant service
Absolutely brilliant service. Had my spider veins done. Raj Nair is excellent, very understanding, talked through what to expect from start to finish. Wish I'd had my veins done years ago. A little painful at times but worth it. Thank you
1. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi there,
Thank you for your lovely feedback. It’s great to hear you felt so well looked after and that both the nurse and Consultant helped make your experience a positive one.
Best wishes,
Dilly
I was made to feel really at ease
I was made to feel really at ease. The nurse who dealt with Me was second to none, chatty, funny and incredibly kind, and the doctor was honest, professional and kept me informed all the way along. I can’t fault the care I was provided but I have only just had the procedure done so can’t comment on results!
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi there,
Thank you for sharing your experience. It’s lovely to hear the nursing and clinical teams made you feel so well supported and kept you informed throughout your treatment.
Although it’s still early days, we hope you continue to feel positive as your results develop over the coming weeks. Thank you for your kind words about the team.
Best wishes,
Dilly
Excellent treatment by Dr Mark Regi
Excellent treatment by Dr Mark Regi, very happy with results. All staff are lovely and friendly, nice relaxed atmosphere. Wish I had got my veins done years ago, if you’ve being putting of don’t, it’s a quick relatively painless procedure. Would 100% recommend Mark and he’s team :)
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi Kitty,
Thank you for your lovely review. It’s brilliant to hear you’re so happy with your results and that Mark Regi and the team made the whole experience such a positive one.
We’re glad you enjoyed the relaxed atmosphere too, and we really appreciate your encouragement to others who may be considering treatment. We’ll be sure to pass your kind words on to Mark and the team.
Best wishes,
Dilly
A great team and first class treatment…
A great team and first class treatment from start to finish. Thanks to Dr William, Sharon and Maxine for looking after me. The results after treatment were great and I'm a very happy customer.
Lee Norman (patient)
7. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi Lee,
Thank you for your fantastic review. It’s wonderful to hear you received first-class treatment from start to finish and that the team made such a positive impression.
We’re so pleased you’re happy with your results and will be sure to pass your kind words on to the team.
Best wishes,
Dilly
Mixed reviews
I was very impressed how professional they were on my first consultation everything was very well explained and the staff were great. I had my first treatment for thread veins and I was very hopeful and confident that the treatment would work. After my fourth session which I was told would be sufficient I took my stockings off and I waited a few weeks for things to die down but I must say I am very disappointed with my results.My left leg is slightly better but I can still see the veins plus more have become more visible further down the leg.All the other minor ones are still there and look worse. I feel this was a very expensive procedure which I was led to believe would work and was looking forward to feeling confident when the treatment was complete. It took a lot of courage to book at the vein centre but it’s left me feeling very negative and it’s not the outcome I envisaged. I can’t risk and don’t want to pay more money out to have more treatment and quite frankly I am worried it will make things even worse.
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi Catherine,
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you were impressed with the professionalism of our team and that everything was clearly explained during your initial consultation. We’re truly sorry, however, to hear that you’ve been left so disappointed with the outcome of your thread vein treatment.
The response to thread vein treatment can vary between individuals, and sometimes the final result can take time to develop. We understand that, having completed four sessions and given yourself time for things to settle, this is not the outcome you were hoping for and that you now feel apprehensive about having any further treatment.
We’d really like the opportunity to review your treatment journey and understand more about your results before you make any decisions about what happens next. A member of our team will be in touch shortly to discuss this further and provide the support and guidance you need.
Kind regards,
Dilly
Avoid
Avoid! Do not waste your time and money here!
The entire appointment feels like a standardized commercial assembly line designed to sell treatment packages rather than provide a genuine medical diagnosis.
I paid £250 for a consultation and a duplex colour ultrasound (Eco-Doppler), but here is exactly what happens during the appointment:
1. I arrived and filled out paperwork to complete the file I already submitted and paid for online.
2. I met with a practitioner and a nurse who simply read out the automated tick-boxes from my online form, then sent me to a small room to change into a medical gown.
3. They take photos of my legs.
4. The nurse asked me to lie down to measure my legs for compression stockings (stockings they won't even prescribe unless you pay for a full treatment package with them).
5. The practitioner used an ultrasound machine that functions strictly as a basic, grey-scale structural monitor (more like a standard pregnancy scan than a vascular assessment).
The machine displayed no colour-flow Doppler imaging and emitted no sound, making it physically impossible to measure blood flow velocity or actual circulation issues.
My scan lasted less than 2 minutes; the practitioner rushed so severely they had to constantly reapply gel because the machine kept drying up. They only scanned one side of my legs, completely omitting the other side or the back of the knee (the exact area completely covered in spider veins).
6. After this brief 2-minute partial scan, I changed back into my clothes, and the rest of the appointment was a sales pitch. My physical functional symptoms were completely dismissed as "merely cosmetic" (despite them not actually checking the circulation with the machine).
They spent the remaining time selling me a micro-sclerotherapy treatment, and giving me dismissive, highly deficient answers to clinical questions like "If there is not a circulation issue, why the spider veins keep appearing?" and "why if there are no vascular issues my skin changed when my spider veins appeared?".
They care far more about converting patients into paying customers for expensive treatment packages than investigating what is actually wrong with your vascular health.
Absolute lack of clinical integrity.
6. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä VeinCentre
Hi there,
Thank you for taking the time to share your detailed feedback. We’re very sorry to read your comments, as this is not the experience we aim to provide for our patients and is not typical of the feedback we receive about our consultations.
Each consultation is carried out by an experienced Vascular Consultant, whose role is to assess your veins, diagnose any underlying venous insufficiency where present, and provide clinical advice based on their findings. Their recommendations are always guided by what is clinically appropriate for each individual patient. However, we're sorry to hear that you felt your concerns weren't fully addressed and we'd very much like the opportunity to discuss the points you've raised and look into this properly.
We’d really like the opportunity to review your experience fully and ensure your concerns are fully addressed. A member of our team will be in touch shortly to discuss this further and provide the support and guidance you need.
Kind regards,
Dilly
From the time I walked in until the…
From the time I walked in until the time I left I was looked after by the most wonderful staff.
30. heinäkuuta 2026
Vastaus yritykseltä VeinCentre
Hi Fiona,
Thank you for your wonderful feedback. It’s lovely to hear you felt so well looked after from the moment you arrived until you left.
Your kind words mean a great deal to the team.
Best wishes,
Dilly
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