Vanilla Gift Arvostelua 

1 260
•
TrustScore 3/5 tähteä

3,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have been giving Vanilla Gift cards for years as Holdiay and Special events gifts. The promotional code helps to save on the usual card charges. Would defirinitely recommend this service.

Saanut 1/5 tähteä

Received a digital Visa gift card. Tried it twice online after adding to my wallet. Declined. Called support. No explanation other than "Security Purposes" and was told it works at Walmart. . Pre... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Screens were slow to load and required multiple re-loads. Information was not saved and on the first attempt my cc company flagged the purchase as "suspicious". In all, there were too many steps. N... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

100% fraudulent business. Took funds & delivered fake/unusable gift card. Email given to Paypal is unmonitored & useless. Several phone numbers all lead to foreign speakers who just waste ti... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,0

Kaikki arvostelut

(1 260)

637 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

TICKER TAPE FAST

SO EASY TO SEND... SO CONVENIENT ESPECIALLY FOR LAST MINUTE GIFTS... ARRIVES SO FAST WITH ECARDS... NICE WITHOUT THE FEE CHARGE SPECIAL.

13. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so glad to hear our eGift cards provide such a convenient solution for your gifting needs, especially for those last-minute occasions. Thank you for your delightful review!

Vanilla Gift

Saanut 1/5 tähteä

The website is frequently unavailable

The website is frequently unavailable, making it difficult to check the card balance. When the website is down, the automated phone system is also unavailable. Requests to speak with a customer service representative often result in rude treatment or unanswered calls after an agent picks up. Overall, the service is unprofessional and discourteous.

13. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi there!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 5/5 tähteä

Excellent, easy-to-use platform

I tried another gift card company prior to using Vanilla and have found Vanilla MUCH easier to use. With the other company, orders would appear to go through and get cancelled. With Vanilla, it is seamless and fast. Since I am giving gift cards as a thank you for a market research project, I need a platform that sends the cards reliably. Vanilla does that. I will keep using and recommend them to anyone.

13. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We are so happy to hear that our website has provided you with a seamless and reliable experience for your market research project. We truly appreciate you recognizing our efforts to ensure gift cards are sent efficiently. Thank you for your delightful review and for recommending us!

Vanilla Gift

Saanut 1/5 tähteä

Gift card never received

Update: Although the situation was frustrating and took 2 phone calls, we did get a refund for this order.

Original review: We ordered a gift card to be sent to our son. Two weeks later, no gift card. Phone calls do not yield anyone who can help. I requested a refund after the 2nd call and was told the agent or his supervisor could not issue a refund and that he needed to “raise the case” and it would be another 2 days before anyone contacted me. I don’t trust them to resolve this. I disputed the charge with my credit card company. Don’t use this company.

8. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi there!

We are sorry to hear about your experience and appreciate you updating your review. If you need further assistance, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).

Vanilla Gift

Saanut 1/5 tähteä

Complete garbage company.

Complete garbage company.. get a gift card used it... and because I used it. It got suspended. Then have to wait 3 weeks for replacement.. so whats the point of a gift card if u cant use.it... garbage company ...

12. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Rob!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you do not receive your replacement card, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 1/5 tähteä

Rip off

horrible! got this as a gift with $50 on it and the numbers and code were scratched off and I contacted for help and was told to send in details which I did. its been months and no response. do not get this

11. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi there!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 1/5 tähteä

Absolutely a scam

Absolutely a scam! Was gifted a $250 gift card only to have all but $1.14 fraudulently used on the card. The card was used just after I went to the website to activate and find out the PIN number. I called customer service who said they would send me an email to dispute the transactions and that was 4 days ago and I have received nothing. So disappointed

7. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Gabrielle,

After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).

Vanilla Gift

Saanut 1/5 tähteä

Useless customer report

I have vanilla gift cards in the past with no issues but when you have one customer service in useless. They don't have a clue what to do. All they do is check the balance on the card. I called 6 times one night ( trying to get to different support agents) and all if the just checked the balance on the card. When I tried to use the card it would not authorize the transaction. They just read of prepared script. Again, useless customer support.

7. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Ken!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: Thank you for providing your information. Please try using your card in person or at a different online merchant, and ensure to include the card security code. If you still need support, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).

Vanilla Gift

Saanut 5/5 tähteä

Looks great

Looks great . I’ll check with the recipient for verification of e-gift .

8. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Thank you for taking the time to leave a review! We hope the recipient enjoys their eGift Card.

Vanilla Gift

Saanut 1/5 tähteä

Cant use with every merchant

Cant use with every merchant, make sure before buying.

8. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Thank you for your feedback. Please note your card may not be set up for recurring billing. Recurring billing happens when the card information is saved with the merchant. However, the card can be used for merchants who can put it through as a one time payment as long as their systems recognize it as a one-time payment. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).

Vanilla Gift

Saanut 5/5 tähteä

Easy to purchase for our college…

Easy to purchase for our college students

8. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We are so happy to hear it was easy to purchase a gift card for your college students! Thank you for your delightful review.

Vanilla Gift

Saanut 2/5 tähteä

It is frustrating when you have to try…

It is frustrating when you have to try multiple credit cards to purchase a gift card. I am not sure this was worth the trouble.

7. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Thank you for your feedback. We're sorry the purchase process was more challenging than expected. In some cases, payment attempts may be declined if the billing information entered does not exactly match the details associated with the card.

If you need further assistance, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 1/5 tähteä

I wish I could give negative stars…

I wish I could give negative stars that's how bad they suck. First of all if you don't use it right away they block it due to fraud...like WTF. Then you can't register them anymore so you can't even buy anything online. I was hoping to buy our home school supplies with this since money is tight (got for xmas from my parents) but NOPE. Can't register it so can't buy anything from Amazon. I called customer service and she said you need to register them at the store when you buy. UHM EXCUSE ME?? Most people give these as gifts and you're telling me you have to have all of their personal info to give these now? SO INSANE. UGH just so frustrated with this company. SUCH A SCAM! DO NOT BUY!!

6. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi there!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

Please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 5/5 tähteä

This experience was great because it…

This experience was great because it was easy to complete the order. The only problem however was I had to call my bank to authenticate this purchase. In doing so, I had to dump the first purchase and re-do. I lost my option to use the 100% off payment fee $3.95. :( Even tho the field had cleared and I reinstalled the code, it did not take.

5. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Thank you for your review. We are sorry to hear about your payment experience and have sent you an email regarding your order.

Vanilla Gift

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