Vanilla Gift Arvostelua 

1 260
•
TrustScore 3/5 tähteä

3,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I have been giving Vanilla Gift cards for years as Holdiay and Special events gifts. The promotional code helps to save on the usual card charges. Would defirinitely recommend this service.

Saanut 1/5 tähteä

Received a digital Visa gift card. Tried it twice online after adding to my wallet. Declined. Called support. No explanation other than "Security Purposes" and was told it works at Walmart. . Pre... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Screens were slow to load and required multiple re-loads. Information was not saved and on the first attempt my cc company flagged the purchase as "suspicious". In all, there were too many steps. N... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

100% fraudulent business. Took funds & delivered fake/unusable gift card. Email given to Paypal is unmonitored & useless. Several phone numbers all lead to foreign speakers who just waste ti... Näytä lisää

Yritys on vastannut

Yrityksen tiedot


Yhteystiedot

3,0

Keskitasoinen

TrustScore 3/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,0

Kaikki arvostelut

(1 260)

637 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I attempted to order a vanilla gift…

I attempted to order a vanilla gift card online. I was charged twice on my credit card and then received a message that my transaction was rejected by vanilla gift card. I contacted them and was told by a very rude Melissa that I needed a reference number. Tried to explain that I didn't have one and why and she just kept talking over me. Very disappointed that such a large company gets away with such terrible customer service.

21. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Rose!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Any preauthorization amount will place a ""hold"" on your available funds until the order is completed. If the order is not completed, the funds will automatically be released back to your card. The timeline for the hold to be released depends on your financial institution.

Vanilla Gift

Saanut 5/5 tähteä

Smooth purchase

Smooth purchase. Great options.

21. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're delighted to hear you found our purchase process smooth and appreciated the gift card options we offer. Thank you for your wonderful feedback!

Vanilla Gift

Saanut 5/5 tähteä

Reliable and User friendly

Reliable and User friendly. My go to for gifts. Always delivered timely. Thanks!

21. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We are so happy to hear that we are your go-to for gift cards and that our deliveries are always timely. Thank you for your kind words!

Vanilla Gift

Saanut 1/5 tähteä

No customer service, website doesn't work, card worthless

I called the number on the back of the card to check my balance. I have not used the card yet. After the automated voice told me there was something wrong with my card, I chose the option to get a service rep. After 30 seconds of nothing, the call just hung up. Then I went to the website, hoping for better results there. I again entered all of my card information and the web page came back with "System error. Try again later." This is bogus. I can't check my balance or use my card! Don't get one of these for anyone. It will not be a gift! And if you have one given to you, it's worthless.

19. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Jowe!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 5/5 tähteä

easy process

easy process

20. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so happy to hear that your ordering experience was easy! We appreciate your wonderful feedback.

Vanilla Gift

Saanut 5/5 tähteä

Easy

Easy, the grandkids always get their cards.

20. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so happy to hear that sending gift cards to your grandchildren is easy for you! We appreciate your positive feedback.

Vanilla Gift

Saanut 1/5 tähteä

Do Not Purchase

No customer service. Web only. Limited usability. Gift card only. No access to cash. No / Limited bill pay. No option to return and refund card.

20. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Antonio!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: After reviewing the information provided, we’re unable to locate your card or any related contact history in our system, which limits what we can investigate through this channel.
For assistance, please send us a direct message on our Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards).

Vanilla Gift

Saanut 2/5 tähteä

vanillagift is so stingy

vanillagift is so stingy over a 10$ egiftcard sweet jesus 😂😂😂😂😂

20. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Thank you for your feedback. We are happy to see your eGift Card order was completed. If you still need support, please send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 1/5 tähteä

Vanilla Gift Card tied up fund on a gift card. Customer Support not Interested.

I recieved a Vanilla Gift Card. I tried to use it to buy movies at Fandango. I was able to buy a few things, but the card cut off with $17 left on it. I called Vanilla Customer Support. They said it was Fandango. I called Fandango & they blamed Vanilla. I called Vanilla back and the rep admitted to me that their new security policy is the reason it was cut off. I was buying movies at a movie store. Anyway, she told me to wait 2 hours and maybe the card will work again. If not, she said I should try another retailer. Basically, she was just done trying to help. Obviously, the first guy that lied to me was done helping anyone too. It takes an epic quest to speak to a person at Vanilla, to finally get one and they tell me to get lost, well that's too much. I'm Done with Vanilla.

19. elokuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi Lew!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 5/5 tähteä
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're delighted to hear that you found the navigation and purchasing process to be easy. Thank you for your wonderful feedback!

Vanilla Gift

Saanut 5/5 tähteä

Easy and fast ordering!

Easy and fast ordering!

19. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so happy to hear that your ordering experience was both easy and fast! We truly appreciate your wonderful feedback.

Vanilla Gift

Saanut 5/5 tähteä

Loved custom design gift card for my…

Loved custom design gift card for my client. They were really happy with the memory of photo and gift card

18. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so happy to hear that the custom design gift card was a success and brought joy to your client! We appreciate your kind words.

Vanilla Gift

Saanut 5/5 tähteä

Easy to deal with

Easy to deal with - always running promotions on gift card fee's , this helps alot with give aways ect.

16. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so happy to hear that you enjoy our gift card promotions! We appreciate your positive feedback.

Vanilla Gift

Saanut 1/5 tähteä

I received a vanilla gift card for my…

I received a vanilla gift card for my birthday as a present. We are now five months after my birthday, and my card has been on hold because they said that there was an investigation they were supposed to have notified me within five days the results of the investigation as I said here we are 4 1/2 months later I had to call again early to find out that they are sending me a check. I’m not home to receive this check so when I get the check, I will have to deposit it and then wait for it to clear my bank. This is ridiculous for a birthday present of an E gift card that anyone should have to go through this if you are not absolutely sure about using them. I would never purchased a vanilla gift card again five months to use. My birthday present is completely unheard of.

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

Hi there!

We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.

If you need further assistance, please check your inbox for an email from noreply.notifications@trustpilot.com (be sure to check your junk folder as well). This form expires in 3 days.

When prompted for a reference number, you can use your serial number from the bottom back of your card, case number from our customer service team, or order number from our website. Without this information, we are limited in how we can help. We look forward to your reply.

UPDATE: We’re sorry we couldn't reach you. If you still need support, please call the number on your card or send us a DM on social media: Facebook (www.facebook.com/VanillaGiftCards) or Instagram (https://www.instagram.com/vanillagiftcards). We’d be happy to assist!

Vanilla Gift

Saanut 3/5 tähteä
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We are sorry to hear that your experience was tedious. We are always working to improve and appreciate your feedback.

Vanilla Gift

Saanut 5/5 tähteä

Outstanding

Outstanding. Easy to order. My go to for gifts.

14. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We are so happy to hear you find our ordering process easy and consider us your preferred choice for gifts. Thank you for your wonderful feedback!

Vanilla Gift

Saanut 5/5 tähteä

Simple to use and very fast digital delivery

App is simple to use and digital cards are received within a blink of an eye. Never ran into Any issues with any of my purchases.

14. elokuuta 2026
Vanilla Gift-logo

Vastaus yritykseltä Vanilla Gift

We're so happy to hear that our website is simple to use and that you receive your digital cards quickly! We appreciate you sharing your positive experience with us.

Vanilla Gift

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