Awesome guidance, I even learned a few cpu hacks how to take a screen shot, well impressed with how she figured out my screen needed minimizing so I could scroll down. 10/10 Thank you kind lady in my... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great product! Amazing service! From initial query to the design service, to delivery, to set up, the experience was 10 out of 10. The designer even adjusted my logo file for me so I could use it to s... Näytä lisää
Yritys on vastannut
I've had my V1CE card for a few years now and use it regularly. I needed to make some changes and I was unaware of a software update that meant I couldn't. However, after chatting to the brilliant Ne... Näytä lisää
Yritys on vastannut
So after cancelling my subscription, which I do not use, twice, I finally thought I'd solved the issue and could move on happily. Well, today I've just been charged again. I am beyond angry at this. I... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Turn more conversations into clients in the next 30 days. Don't let your next event turn out like your last. Meet them, capture them, close them. Nothing drops.
Yhteystiedot
38A - 42A ORMSKIRK ROAD, PR1 2QP, Preston, Yhdistynyt kuningaskunta
- info@v1ce.co.uk
- v1ce.co
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Germine was great and answered all my…
Germine was great and answered all my questions quickly and accurately!
The product is great
The product is great! The support team is great!
I had excellent help from Germine especially!
I thank Germine for holding my hand through the delivery, set up and technical assistance he has provided me. Invaluable!
Germine - Helpful and Patient
Germine was very helpful and allowed me to ask the same question in different ways to ensure that what I wanted to do could be done and her assistance gave me the confidence to purchase the 5 Metal cards I was looking for
Great service from Germine!
Germine was very quick at responding and very helpful, providing links with written information to answer my questions.
Ana actioned all of my concerns in a…
Ana actioned all of my concerns in a clear and precise manner, she was very helpful.
Nice product
Nice product, very useful. Germine was very helpful from support when I needed it
Not going to lie
Not going to lie, my initial impressions were not great. Started off with sending me the wrong colors, then getting a 2 nd duty bill which was close to 100$ cdn. Then the cards didnt work...
However through all this i must say the customer service is stellar. Through each of these problems i had immediate response from their reps. Each one was helpful.
1st problem: they quickly reviewed my order and saw there was in fact a mistake and said they wojld have new cards made and shipped immediately.
2nd problem: when i got the duty bill i emailed them right away and no arguments, they inderstood where i was coming from and offered to reship with duties paid.
Out of their control the return time.
When i followed uo they were once again quick to reply and said they will just have another set shipped out instead of continue waiting for the ones in transit.
3rd problem: couldnt get the tap to work.
Once again within 24 hours i got a reply. Explained the issue and i was booked for a little meeting over a vitual meeting. Within 10 John had me up and running. Like with any tech stuff there are glitches. But i must say the V1ce team is on a customer service level 1 have not seen in a long time.
The product itself once setup is beautiful.
But if you are lookkng for a company that truly stands behind their products and cares about their clients, V1ce is the way to go.
Thank you V1ce team for all your patience and customer care!
An actual human on a chat!
An actual human, Germine, answered all my questions quickly and with clear knowledge of his product. So happy to have a human and more than happy to leave a positive review. Oh and I'm about to buy the product too. So 10/10.
Excellent Customer Service
Excellent customer service - really responsive to queries. A pleasure to be in a business relationship with V!CE!
got answers to my questions quickly and…
got answers to my questions quickly and precisely..
Germine Support & Product are Great....
Germine was extremely helpful with helping me and taking up my problem. They are super responsive and are always there to help. I'm ordering my fifth card now! Love it and the power of their tools
Amazing
Needed a few questions answered before purchasing. Ana, had answered quickly and straight to the point. Response time within the chat was instant. Love the fact I’m talking to a human. Great service before purchasing.
Ana was great and very quick
Ana was great and very quick, thanks for you help!
Ana was brilliant and V1ce is a great…
Ana was brilliant and V1ce is a great concept for saving the planet. I had an old email associated with the card and she changed it so I could login easily.
The rep who helped me really understood…
The rep who helped me really understood what my challenge was and solved for THAT. What the solution actually was wasn't what I was requesting but the core of the problem. Smart people are rare. I appreciate Germine.
Highly rate these guys - excellent support!
Got some excellent assistance to an issue I had from my super helpful agent Germine. This was outside of 9-5 time too. Highly rate these guys and excellent support. Keep up the good work
We had some issues with quality on the…
We had some issues with quality on the initial batch,but quickly rectified and the second batch are excellent. very pleased.
Very helpful and knowledgeable.
Trustpilot-kokemus
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