Usimmigrationassistance Arvostelua 15

It is a Scam!! Don't use it!

I paid 156 Euro, never got an ESTA and did not responsd to any emails!

Con! ESTA didn’t materialise. No one answers emails and phone line not connected! Heathrow staff tell me this happens a lot and the fastest way to get ESTA is directly through the government site. Missed flight thanks to them.

I paid 330e for two applications and i never receive any services. It's a scam,

This site is nothing more than a money trap. They charge a huge markup for something you can easily do yourself through the official government website in minutes. I asked them to cancel my request the same day, but they ignored it and kept my payment.Weeks have passed since they promised a refund, and I still haven’t received a cent. Customer service is either unresponsive or sends generic replies that go nowhere. The whole operation feels deceptive and designed to keep your money while delivering nothing of real value. Save yourself the headache and go directly through the official site — you’ll save both time and money.

Unfortunately, my experience didn’t match the positive feedback I had read before using this service. Key details in my application were missed, which led to unnecessary delays and extra work on my side. The process felt slow and poorly organized, and the emails I received were either too generic or lacked the clear instructions I needed.Customer support was polite but not particularly helpful — responses felt rushed, and I had to follow up more than once to get answers. Overall, I found the service unreliable and stressful to use, and I wouldn’t recommend it to anyone who values accuracy and efficiency.

Precise info for renewing passport, got it in just a week.

I don't know if they eventually get you the visa or not, they could do exactly the same as you would do through the official US .gov site but charge you over $100 more. I realized too late, told them to stop the process immediately and got the ESTA myself through the official app in 5 minutes. Chargeback wasn't successful. After some emails they acknowledged the refund 20 days ago, still didn't get it. Working again with the bank. It is a deceiving website to take your money.

If you value your money, stay away from this site. It's a scam.

It's a scam. Do not use it.

They took my money and are not refunding no response i will launch a consumer complaint against these thugs soon they appear to be in Dubai thugs

SCAM WEBSITE! Avoid at all costs because it’s a complete hoax. My own fault for getting caught!
Submitted an ESTA application for a US tourist visa and paid $121 but got nothing in return! The confirmation email and payment receipt never arrived as promised.
No chat or phone support.
Chargeback requested from my bank so fingers crossed I can get a refund and learn from my mistake.
Do not deal with this fake website.

THIS SITE IS A SCAM DO NOT LOSE YOUR MONEY, I managed to identify it was a case thanks to chat gpt and this website, but I was very close to pay. It was just very weird that it required money so fast (I have requested a visa before and the process was very more detailed and you needed to provide more information before paying.

DO NOT USE THIS WEBSITE, THE ONLY OFFICIAL SITE HAS .gov on it.

Fraudulent website. Looks 99% like it is legit and affiliated to the USA. They help facilitate getting VISA. They will charge you for unclear fees and The charge appears from DUBAI on your credit card statement. Avoid my mystake

the web site looks like the official US Gov. so I made a mistake because it's not clear what you are paying for. So I paid € 242 for 2 esta instead of just € 42 like on the ufficial site. In Italy it would be a scam not saying what you are paying for. Furthermore I didn't get any confimation mail as they assured or recipt of my payment and there isn't a phone number or chat assistent, You can get in touch only by mail. And my esta applies can't be check on the ufficial site like they don't exist. I just asked for a refound of the money i didn't want and need to pay to the Company, running in Dubai and to Mastecard. Hope my experience can help someone else from loosing their money this way.