Multiplier Arvostelua 

I would like to thank Aayush Jain for his outstanding support and help. His response time is also very good as he handles tickets very quickly

She was prompt and was very helpful. Keep up the good work Shatakshi U

Multiplier has been responsive and efficient. In my recent enquiry, the Customer Support Specialist, Shatakshi responded in a timely manner and followed up until the case was closed. Very professional.

R Kishan was very helpful in assisting me with following up on my maternity leave application. I appreciate his efforts and professionalism.

I had misplaced my password and needed to get a pay stub. I was really impressed with the speed of response that the agent, Shagufta, exhibited. I was able to reset my password extremely quickly. It was overall a painless experience.

Had a great experience with Sunny from the customer service team. Really helpful throughout the whole EOR process and made everything a lot smoother. Good company overall!

I will preface my review by saying that every Multiplier support team member I've communicated with has been attentive, communicative and dedicated to their job. However, I have had several encounters where the turnaround time for something to be actioned has been insufferably long. The first was Multiplier taking very long to prepare a contract so my client could onboard me. That took about 3 months. This time, I am awaiting the payment of an invoice that was submitted 2 months ago. It has been approved by my client but they informed me that Multiplier changed their contract without notice. Once that was resolved, my client requested an order form which they are still waiting for and I believe it's been close to 2 weeks. Why is there such a delay in actioning 1 to a couple of items? What also makes this exasperating is that this involves payroll, therefore it affects one's livelihood. As an EOR, Multiplier plays a crucial role but I have been disappointed this time. I've submitted a few tickets but no one was actually able to help me. I even had one support person tell me that the other person allocated to manage the account wasn't responding to their enquiries too. This was my last resort because sadly it sometimes takes a public review like this for companies to act more quickly. Please Multiplier, do something to change this narrative.

Shagufta was very helpful and resolved my case quickly and completely.

Sunny provided good service with prompt response .

Fantastic and swift followup, especially from Aayush Jain our CS manager. Helpful and efficient on documentation needed to secure visas and general help regarding other requests.

Shibani Tiwari went above and beyond with her support. A lot of providers would have just given the bare minimum, but she covered everything I needed and more, which saved us a ton of back and forth. Really made my job easier, appreciate it!

R Kishan helps promptly. She's so kind and got things done effectively. Many thanks to R Kishan.

Multiplier is a wonderful and user-friendly platform. The entire team has been incredibly supportive and has helped me resolve various issues related to my daily work and life efficiently.

I would especially like to give my highest praise to Rohini for the outstanding support. Rohini is highly responsive, professional, and dedicated to addressing my customized requests, particularly regarding certificate-related documentation. Rohini's prompt communication and strong sense of responsibility made the entire process smooth and effective.

Thank you to Rohini and the entire Multiplier team for the excellent support and service!

my concern was quickly resolved! kudos to Kishan and to the team! cheers!

I have clarification on my payroll and thankfully it was answered. I appreciate your respect of my query and thorough checking this.

Deepika is amazing, very prompt and no complaints will work with her always

Shibani Tiwari answers are clear and great

Deepikaa is really helpful and responded on my concern in a very informative way and immediately. Solution was also clearly provided.

Multiplier represents always a valid support for employees