It seemed a little more difficult than necessary to track the package. Motel also is quick to reach out for me to take a survey for them but curiously quiet about updating shipping information.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had to exchange my order for a different size. I appreciate that Motel Rocks offers this and makes the process so easy for the customer. I was a little surprised that they charge a fee to make that... Näytä lisää
Yritys on vastannut
Jeans were different size, then they asked me to send them pictures, had to go back and forth and then they gave me instructions on how to measure. Unclear and ineffective Communication, also slow re... Näytä lisää
Yritys on vastannut
Every single clothing item is absolutely beautiful and comfortable too! My package came quite quick and well packaged! I’m already looking forward to order more! Love this place so much!
Yritys on vastannut
3,1
Keskitasoinen
200 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Need a size 27
I tried the 28 and 26, the 28 was too loose and the 26 was too tight.
28. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Kaija, I am sorry to hear that you have not been able to find the right size and your feedback on the sizing will be passed on to the relevant team. If you need any specific measurements please make sure to reach out to the customer service team who will be happy to help out!
Motel x
It was delivered to the wring place
It was delivered to the wring place. Additionally the package was delayed by three days, I fully got overnight shipping.
21. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Liv, I am very sorry to hear that you have had these issues with your delivery - we will be raising this with the courier as this is not the type of service we would expect our customers to receive. Please make sure to reach out to the customer service team so that they can compensate you. I apologise for the inconvenience caused.
Motel x
The dress I purchased was advertised…
The dress I purchased was advertised as linen but the tag says 100% cotton
24. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Olivia, I can confirm that the fabric details are correctly listed on our website however, I can appreciate the confusion with the name of the item and apologise for any inconvenience caused. Your feedback will be passed on to the relevant team.
Motel x
The fabric of the shorts I ordered was…
The fabric of the shorts I ordered was very thin, I expected for it to be thicker material considering it was $45, and it just felt like pajama material :(
26. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Emely, I am sorry to hear that you have not been happy with your purchase - your feedback regarding this item will be passed on to the relevant team and I apologise for any inconvenience caused.
Motel x
Items ordered were genuinely horrible…
Items ordered were genuinely horrible quality.
27. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Caprice, I am very sorry to hear that you have not been happy with your order - your feedback regarding the quality will be passed on to the relevant team and I apologise for any inconvenience caused.
Motel x
Entire process was amazing!
27. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Sherry, thank you for leaving a review. I am so pleased to hear that you have had a good experience and I hope to see you shopping with us again soon!
Motel x
My order has been delayed for atleast a…
My order has been delayed for atleast a week and I have not been getting any updates.
19. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Ashton, I am very sorry to hear that your parcel has not yet arrived - it looks like you have reached out to the customer service team so an advisor will be in touch with you as soon as possible. I apologise for the inconvenience caused.
Motel x
Jeans are fantastic
Jeans are fantastic! Pinstripes on point! Incredible, great quality denim!!!
26. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Tara, thank you for leaving a review. I am so glad to hear that you have been happy with your jeans and I hope to see you shopping with us again soon!
Motel x
My granddaughter loved it
26. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Shell, thank your your review. I am so happy to hear that your granddaughter loved the item and I hope to see you shopping with us again!
Motel x
The quality of the clothing is very…
The quality of the clothing is very poor, which is frustrating given how expensive each piece of clothing is.
26. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and your feedback regarding the quality and pricing will be passed on to the relevant teams. I apologise for the inconvenience caused.
Motel x
Vastaus yritykseltä us.motelrocks.com
Hi Mia, thank you for your review. I am so pleased to hear that you love your dress and hope to see you shopping with us again!
Motel x
Dress quality is great and it’s…
Dress quality is great and it’s adorable!!! Will order again!
19. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hello, thank you for leaving us a review. I am so glad to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
The process of purchasing online was…
The process of purchasing online was easy; the product was deluvered in a timely manner, and the quality of the product was good.
26. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Kim, thankyou for leaving a review. I am so pleased to hear that you have been happy with your order and the service provided - I hope to see you shopping with us again soon!
Motel x
It says its shipped but not moving at…
It says its shipped but not moving at all. And they sayd it should be delivered by yesterday. Nothing solved
26. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Yelim, I am sorry to hear that you have not yet received your parcel - I can see that you have reached out to the customer service team so an advisor will be in touch with you as soon as possible. I apologise for the inconvenience caused.
Motel x
I have received no information about my…
I have received no information about my order since i have made it.
19. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Rafaelle, I am sorry to hear that you are awaiting your order information - I can confirm that your tracking details were sent to the email provided on 19th May. If you are having any problems please make sure to reach out to the customer service team who can prove you with any further details.
Motel x
Vastaus yritykseltä us.motelrocks.com
Hi Nina, I am sorry to hear that you have not been happy with the delivery service provided - I can confirm that your parcel was delivered within the timeframe provided. If you have any problems please reach out to the customer service team.
Motel x
Sizing is horrible
Sizing is horrible. Will not buy swim suits from here ever again. Save the money. Material and fit is def not worth $100+…
18. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and that you have experienced an issue with the sizing - your feedback will be passed on to the relevant teams and I apologise for any inconvenience caused.
Motel x
Stunning Color, Beautiful Top
Stunning Color. I really love the fit of this top, it is easy to wear a bra with, and is very comfortable. I am usually a US 4/AU 6 and I got an XS in this top. It fits well (could have sized to a S but the XS is still great). The fabric is good quality and it is not see-through. Would recommend!!
22. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Ava, thank you for leaving a review. I am so glad to hear that you have been happy with your item and that you would recommend us to others! I hope to see you shopping with us again soon.
Motel x
Wished they were longer
I really loved the jeans, wished they were a bit longer. I ordered the longest pair and they still didn't reach to the end. Also I thought that I already paid for delivery in the beginning because the jeans were so expensive but I had to pay an extra like 26 dollars. Other then that I like the colour but not really worth it if you're tall like Im 6'0 feet.
15. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Abigail, thank you for leaving a review. I appreciate your feedback regarding the lengths available for our jeans and this will be passed on to the relevant teams - we are always working to improve! I apologise for the unexpected delivery charges - in Canada you are required to cover any customs/duty charges upon delivery so I am sorry if this hasn't been made clear in our shipping policy.
Motel x
Everything fit amazing and love how…
Everything fit amazing and love how long the pants are
18. toukokuuta 2026
Vastaus yritykseltä us.motelrocks.com
Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!
Motel x
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.