Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This M27P6 monitor has it all: Fast IPS, Mini-LED, Dual Mode UHD-160Hz / FHD-320Hz, HDR 1400, Loads of Interface Ports, Adjustable Height, Tilt & Swivel, and Sleek Good Looks. Plays Counter-Strike 2 a... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Changing my review from 1 star to 4stars! The issue has been completely resolved, my refund is back in my account, and the staff was very helpful. Excellent follow-through.

Saanut 5/5 tähteä

I needed my monitor replaced, I contacted KTC support and they were clear quick and incredible to deal with. I've never experienced anything remotely close to how good it was. I'm even happier now tha... Näytä lisää

Yritys on vastannut

Saanut 3/5 tähteä

Overall portable touchpad seems to be working as advertised. Shipped quickly as well. Downside, purchased accessories to go with it. Never received them. Tried contacting customer service, I get no re... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Elektroniikkaliike

Yrityksen kirjoittama

KTC, established in 2021, is a dynamic innovator providing practical and cutting-edge display solutions for gaming, productivity, and smart home living. Through a comprehensive product portfolio and proven performance, KTC delivers exceptional visual experiences to users worldwide. "KEY TO COMBAT" embodies the KTC ethos, symbolizing strength and insightful intelligence. KTC gaming monitors strive to be the ultimate portal between players and immersive game worlds. By delivering high refresh rates, stunning brightness, and responsive performance, KTC empowers gamers to embark on adventures beyond the reach of real life. Since entering the esports display arena, KTC has demonstrated a keen understanding of gamer needs, establishing itself through "high performance, exceptional value, and premium design." The brand has launched multiple standout products. Its popular gaming monitors, celebrated for features like high refresh rates, ultra-low latency, and immersive picture quality, have consistently topped sales charts on major Chinese e-commerce platforms, becoming the preferred choice for both esports enthusiasts and professional gamers. In 2024, KTC ranked among the TOP 3 brands in China's online retail market for esports monitors. Simultaneously, KTC has achieved remarkable success in the demanding North American market within just three years. The brand has secured top positions in key sub-categories, achieved annual sales surpassing the $10 million mark, and earned widespread acclaim from users.Building on this momentum, KTC is now executing a comprehensive global brand strategy. The company has successfully expanded into key regions including Japan, the Middle East, Australia, Latin America, and Southeast Asia, bringing its high-quality products to users worldwide.


Yhteystiedot

4,3

Erinomainen

TrustScore 4.5/5 tähteä

22 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Changing my review from 1 star to…

Changing my review from 1 star to 4stars! The issue has been completely resolved, my refund is back in my account, and the staff was very helpful. Excellent follow-through.

1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

不具合も無く快適で性能が良い!

初めてモニターを買ってみたのですが、これはとっても良く。発色や画質•性能が良くすごく満足しています。買っても損しない一品となっております。

7. joulukuuta 2025
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

この度は商品をお買い上げいただき、誠にありがとうございます。
不具合もなく快適にご使用いただけ、発色や画質、性能にもご満足いただけたようで大変嬉しく思います。
今後ともKTCをよろしくお願いいたします。

Saanut 5/5 tähteä

ゲーム用に購入しました

ゲーム用に購入しました。映像も綺麗でカクつきもなくスムーズにプレイが出来ました。値段も手頃で非常に満足しています。

31. tammikuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

この度はゲーム用にモニターをお買い上げいただき、誠にありがとうございます✨
映像の美しさやスムーズなプレイ感、そしてお手頃な価格にもご満足いただけたようで、大変嬉しく思います。
今後も素晴らしいゲーム体験をお楽しみください!
KTC を応援していただき、誠にありがとうございます。

Saanut 5/5 tähteä

Great monitors at an affordable price.

Great monitors at an affordable price.

26. maaliskuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for your feedback!
We’re delighted to hear you love our monitors and find them great value for money.
We really appreciate your support!

Saanut 5/5 tähteä

Well Made monitors

23. maaliskuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for your kind feedback!
We’re thrilled to hear you think our monitors are well made—this is exactly the quality we strive to deliver to every customer.
We truly appreciate your support and hope you enjoy using your monitor!

Saanut 5/5 tähteä

Needed replacement of monitor and went great

I needed my monitor replaced, I contacted KTC support and they were clear quick and incredible to deal with. I've never experienced anything remotely close to how good it was. I'm even happier now that I made a purchase with this company. The prices are very competitive and with this support I don't think you can find any other company that comes close. I was worried reading certain reviews on Amazon stating that getting a replacement was a nightmare. This was not the case in the slightest at least for myself.

22. maaliskuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Wow, thank you for this wonderful review! We’re absolutely overjoyed to hear our support team made your replacement process so smooth and quick—this is exactly the level of service we strive to deliver. We’re so glad we could ease your worries and earn your trust, and we can’t wait to keep serving you. Thank you for choosing KTC!

Saanut 5/5 tähteä

Best Value 4K 27" Gaming Monitor - Hands Down

This M27P6 monitor has it all: Fast IPS, Mini-LED, Dual Mode UHD-160Hz / FHD-320Hz, HDR 1400, Loads of Interface Ports, Adjustable Height, Tilt & Swivel, and Sleek Good Looks. Plays Counter-Strike 2 at full resolution and 144Hz like a champ. KTC is now my go-to brand for both performance and value.

5. tammikuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for such an amazing detailed review!
We’re thrilled to hear the M27P6 performs perfectly for you, especially in Counter-Strike 2, and meets all your expectations in picture quality, design, and connectivity.
It means a lot to us that KTC has become your go-to brand for performance and value.
We truly appreciate your support and hope you enjoy your gaming and viewing experience!

Saanut 5/5 tähteä

Affordable and Easy to Use

I’ve been using this monitor for a few weeks, and overall I’m very satisfied. The display is clear, the colors look accurate, and it works well for both work and watching videos.

20. maaliskuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for your thoughtful review!
We’re really glad to hear you’re satisfied with the monitor after a few weeks of use, and that it performs great for both work and video watching with clear display and accurate colors.
We truly appreciate your support and hope you continue to enjoy it!

Saanut 5/5 tähteä

Increíble monitor y una gran calidad y…

Increíble monitor y una gran calidad y precio súper contento con el

28. marraskuuta 2025
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

¡Muchas gracias por tus maravillosas palabras! Nos alegra enormemente que estés súper contento con el monitor, su calidad y relación calidad-precio. Esperamos que lo disfrutes mucho 😊

Saanut 1/5 tähteä

unresponsive seller who only wants your money

This has been one of the worst online purchasing experiences I’ve had.

I paid the full amount for a MegaPad. The seller selected FedEx for delivery. FedEx marked it as delivered, but the delivery photo shows a completely different location that I do not recognize. The package was clearly misdelivered.

Instead of helping resolve the issue, the seller repeatedly insisted that once the item was shipped, it was no longer their responsibility. They refused to contact FedEx, refused to initiate a claim, and offered no meaningful assistance.

When a customer pays for an expensive product, the seller’s responsibility does not simply end the moment a tracking number is generated and customer money has been taken. Shifting all responsibility to the shipping carrier and leaving the customer with no product and no support is unacceptable.

If you are considering purchasing high-value items from this seller, understand that if anything goes wrong during shipping, you may be left entirely on your own. Better to avoid this seller at all costs!

Updates:
The seller filed a ticket with FedEx only 6 days after the parcel been marked as delivered, not “immediately” at all. Instead, they immediately told me it is not their responsibility and I should contact local authorities. I spent couple of days knocking every neighbor’s door and finally managed to find the MegaPad in a house located a few blocks away from mine. Fortunately my neighbor does not plan to keep it to himself. However this is risky situation and unpleasant experience with no help from seller at all.

20. helmikuuta 2026
KTC-logo

Vastaus yritykseltä KTC

Dear customer,
We are truly sorry for the unpleasant experience you have had with your order. We sincerely apologize for all the inconvenience and frustration this has caused you.
As soon as we were aware of the situation, we immediately asked our warehouse to contact FedEx to follow up on your package. However, FedEx’s official system shows the parcel as successfully delivered, so they are unable to proceed with any further investigation or claim under their current process.
We fully understand how upsetting this is for you, and we truly wish we could do more to help. We never intend to ignore your issue or avoid our responsibilities. We will continue to treat your case with great importance and do everything within our power to assist you.
Thank you for your understanding.

Saanut 5/5 tähteä

Very amazing

Very amazing, Monitor Arrived Perfect Condition, Customer Service Fast and Smooth

3. maaliskuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

We really appreciate your kind words! It's great to know you received the monitor in perfect condition and had a smooth experience.

Saanut 5/5 tähteä

The this great however my remote does…

The this great however my remote does not work.. other then that... im happy with the product.

24. helmikuuta 2026
KTC-logo

Vastaus yritykseltä KTC

Dear customer,
Thank you very much for your positive review on our platform. I noticed that you may need assistance. Please send your order number and the issue you are experiencing to our email. I will provide you with a solution based on the details of your problem.

Saanut 5/5 tähteä

Monitor - M27P6

Monitor - M27P6
Pros - great 4k monitor with dual mode. Mini led which you don't have to worry about burn in. Reasonable price with all the features compared to other competitions. Customer service was also quick and helpful.
Cons - (personally) the control joystick is placed in a odd location on the back of the monitor.

2. helmikuuta 2026
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for taking the time to share such a detailed and honest review!
We’re really glad you love the 4K dual-mode Mini-LED monitor, its great value, and our quick customer support.

We also appreciate your honest feedback about the joystick position—it will be passed directly to our design team for future product improvements.
Thanks again for choosing KTC, hope you enjoy your monitor!

Saanut 5/5 tähteä

Great monitor

Great monitor, the discount was good, thanks

27. tammikuuta 2026
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for your feedback!
We’re glad you love the monitor and enjoyed the discount.
Hope you have a great experience using it!

Saanut 5/5 tähteä

Excellent customer service and warranty support

I had an issue with a second-hand KTC monitor that stopped working, and even though I was not the original buyer, the support team agreed to make a one-time exception for me under warranty.
They guided me clearly through the process, provided a prepaid return label, and kept me informed at each step.

After they received my defective monitor, they quickly arranged a replacement with an alternative model, which I’ve now received and which works perfectly.
The communication was always polite, professional, and solution‑oriented.

Overall, I’m very satisfied with the way KTC handled my case and I really appreciate their flexibility and customer focus.
I can confidently recommend their products and after‑sales service.

10. tammikuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Thank you so much for sharing your wonderful experience with us!
We truly appreciate your trust and are glad we could assist you even with a second-hand monitor by making a one-time warranty exception.
Your recommendation means a lot to our team.
Thank you again for choosing KTC!

Saanut 1/5 tähteä

I purchased a $600 item from KTC on…

I purchased a $600 item from KTC on January 19 2026 to be delivered by January 26-29. Snowstorm hits on the 26th so I figured their might be a delay in delivery. I tracked the package everyday, checking my emails calling the seller and post office to see why my package is in California. The 29th comes and the tracking shows it moving closer to me about 15 minutes away at a distribution center now February 2nd it says the package is still there, but I get a Usps notice in the mail on the 29th saying its at my post office awaiting pickup. I go there they say nope not here its still in California. I call they say it's at the distribution center. Countless phone call. I call Consumer Affairs and they say this company has a lot of same packages waiting in the California postal office or distribution center not sure which, waiting for the sender to pick them up. The agent from Consumer Affairs said he thinks its sketchy. Mind you I've been in contact with the seller the entire time.. again countless messages. He says it should have never been sent by Usps he doesn't know how they got a hold of it. 🫩 He says the company changed their shipping to FedEx blah blah blah. Read their reviews KTC is nasty to their consumers they dont respond reasonably they dont honor their warranties look on Amazon under their products and you will see if yourself. Now they are telling me I have to apply for a refund which in itself takes 10 or more days because the package has to be considered lost. So now a purchase that was made on January 19 turns into the middle of February 🙄. Ktc do better. I will be filing a complaint with the Better Business Bereau and posting my experience on my platform, my husband's platform and anywhere else I see fit. If you do purchase from them and you see its being shipped USPS just know you are not going to receive that package because the lithium in the battery is too high.

29. tammikuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Dear Customer,
We are truly sorry for the unpleasant experience you have had. We apologize for this issue.
Since November last year, the TK platform has required monitors to be shipped with platform-generated shipping labels. However, we cannot control the logistics progress or contact the courier directly through these platform labels. As a result, we have not yet received the items shipped via USPS.
The solution we can offer you now: please apply for a refund on the TK platform, and I will approve your refund request immediately.
We apologize again for any inconvenience this has caused you.

Saanut 5/5 tähteä

Don't use FedEx again. KTC rocks

Don't use FedEx again. Ive still yet to receive my monitors. Have been looking forward to using them but it's been over a week and still no update.
Edited since ive received my two monitors from KTC. They are absolutely fantastic monitors. Games look great and the curved monitor is truly submersive.

28. tammikuuta 2026
KTC-logo

Vastaus yritykseltä KTC

Dear customer,
We are truly sorry for the terrible delivery experience and the long wait you’ve had. We completely understand your frustration and we sincerely apologize for this inconvenience.
We will definitely pass on your feedback about FedEx to improve our shipping service.
Please contact our support team directly via email:
support@ktcplay.com
Provide your order number and details, and we will help you solve this issue as soon as possible.
Thank you for your patience.

Saanut 5/5 tähteä

The best portable tv you should have!!!!

I just got my 27”Magpad recently and I am so happy that I finally have my portable (moving tv)!!! Now I can watch tv when I am cooking and having meal on dining table. This is a great purchase I have made and definitely recommend it to everyone!!!!! Great product, good quality, best value!!!!

31. tammikuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Dear Customer,

Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your 27" Magpad and that it has become such a helpful addition to your daily routine—especially for watching TV while cooking and dining. It truly means a lot to us that you're happy with your purchase.

Your kind words and recommendation are greatly appreciated. If you ever have any questions or need assistance in the future, please don't hesitate to reach out—we're always happy to help.

Thank you again for your support!

Best regards,
KTC

Saanut 5/5 tähteä

Fast service and efficient solutions!

26. tammikuuta 2026
Oma-aloitteinen arvostelu
KTC-logo

Vastaus yritykseltä KTC

Dear Customer,

Thank you so much for your kind feedback! We're delighted to hear that you were satisfied with the service and the solutions provided. Your support truly means a lot to us.

If you need any further assistance, please feel free to reach out—we're always happy to help.

Best regards,
KTC

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Lue lisää muunlaisista arvosteluista.

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