This is my second uplift desk - I loved the first one so much, I ordered another. The product is excellent and the customer service is really better than any other company I've encountered. Joshua B h... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I am really liking this set up so far. The installation was pretty self explanatory. I ordered the walnut butcher block, and also did the "industrial" feet. Boy oh boy is this thang gorgeousssss. I ca... Näytä lisää
Great experience, I had some indecisiveness and they helped me get through the entire process and made sure I was happy! I also have had a great experience with the desk, from building it to the act... Näytä lisää
I worked with Erica Henderson, who helped me through the process of figuring out what set up would be right for me. I only had a few minutes to check out the showroom and she quickly pointed out optio... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
UPLIFT Desk is an Austin-based office furniture company that offers hundreds of products and free space planning services. Whether you're looking for a desk for your home office or 100 desks for your new corporate office, we've got you covered. Awarded the Best Standing Desk 5 years in a row by Wirecutter!
Yhteystiedot
1848 Ferguson Ln, 78754, Austin, Yhdysvallat
- 1-800-349-3839
- info@upliftdesk.com
- upliftdesk.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My wife and I were looking at buying a…
My wife and I were looking at buying a V3 standing desk for a home office and we had a few questions. The customer service representative, Jose Escobar, was possibly the most knowledgeable and helpful person I have ever spoken to, at any company. He answered all of our questions thoroughly and offered other helpful advice beyond what we asked. We are definitely completing the purchase of the desk! Highly recommend this company!!
Jose made it simple
Jose made it simple, pleasant, and efficient. He was patient and i was able to order exactly what I needed. Thank you!
Amazing customer service
I order the desk and it arrived very quickly despite a backordered part, on review of the components I noticed some damage and a manufacturing issue. Jose Escobar from their support team quickly made it right and has a replacement component already on its way. I've never experienced such fantastic customer service. At every turn I've been impressed with their support team. Hit them up at hello(atsign)upliftdesk.com they will definitely make for a great customer experience.
I had a great experience working with…
I had a great experience working with Jose Escobar. My desk had been delayed 3 times so I decided to place an entirely new order and needed to be refunded for my original order. Jose was very professional, knowledgeable and gave excellent customer service
Uplift desk makes amazing products and has spectacular customer service.
Jose Escobar was so helpful, professional, and friendly! He perfectly resolved my issue and went above and beyond to ensure I received excellent customer service. Uplift desk makes amazing products, and I now know that they are also backed by spectacular customer service. I will be a customer for life.
Great Customer Experience
Jose was very easy to work with and walked me through the purchasing process so I could get the custom desk I wanted. The site was already very informative so this made the experience even better. Very seamless purchasing experience so I'm excited to get my new setup soon!
Kelvin from UPLIFT
About a month ago, I moved into a new studio where the previous tenant had left behind a standing desk I thought was broken. I figured I needed a new control box, so I reached out to UPLIFT and got connected with Kelvin Bui. He helped me troubleshoot it, and it turned out to be something simple, just the power cable.
I’d never had a standing desk before, so he walked me through how everything works and even pointed out features I didn’t know about, like extending the frame or swapping out the desktop. That alone was super helpful.
I called back again today because I wanted to upgrade the desktop from 48" to 60". Kelvin helped break down the different wood options, how they’re made and finished, and even sent photos of samples so I could actually see what they look like.
I ended up going with a 60" x 30" acacia butcher block, and I’m really looking forward to it. The extra space and the wood finish are going to fit my studio perfectly. Overall, just a really solid experience.
Amazing Customer Service!
From getting a fair quote, to confirming payment, to accessing shipping info, Jose was in frequent contact and got everything ironed out within the span of a few hours.
Great job by Jose and hats off to Steelcase.
Jose was awesome! I called him and asked him about a warranty claim, he gave me exactly what to do and within a couple of days I had a positive result and my chair will be fixed. Hats off to him and also to Steelcase. I will buy only that brand due to the support.
Uplift Support team goes above and beyond!!
I purchased my Uplift desk 5 years ago and this week, I had an issue that required me to call your support team for assistance. Kelvin Bui went above and beyond with his support and assistance! He is extremely knowledgeable, patient, is an excellent communicator as he walked me through multiple trouble shooting attempts to fix my issue (texts, instructions, pictures) and he was able to identify my issue with confidence. He really understands what customer support means and he represents your company well. Thanks for a great experience Kelvin. I will continue to recommend Uplift desks not just because you have great products but because you stand behind them in a way that so many other companies today do not. Kudos to Kelvin on a job well-done!
Quick And Reponsive Warranty Service
Their warranty form didn't work so I emailed them directly close to end of business on a Friday and Jose E. emailed me back in less than 24 hours, on a Saturday no less. My Steelcase Gesture seat has started to crack 9 years after purchase. I had a few rounds of follow ups for required photos of the manufacturer's label and progress reports and we were done.
The warranty replacement was already approved on Tuesday. Jose made everything quick and painless; they were courteous, respectful, and attentive. I even asked about purchasing a stool conversion for my chair and he was kind enough to pass that along. I was informed that it would void the warranty on that part, though, so I declined.
All-in-all a great experience. I'd recommend them with confidence to anyone with a home office in need of equipment.
Quick order change process
I have yet to receive my desk, but had to make a change to my order after placing it. Jose was able to help me resolved the issue quickly!
Defective product and poor customer service
I purchased a standing desk with four legs for over $1,000. The desk arrived with both cable management holes covered by the leg assemblies and the cable management tray doesn't fit due to the under-desk frame. Two first design flaws affecting usability. Customer service never admitted fault and offered me a $50 gift card then offered to sell me a bigger desk top. Overall, a terrible experience. I really expected more from a company selling such a pricey product. They basically told me to deal with it and never tried to help.
Good desk - Bad company/accessories
The experience with them has generally been fine. Their desks are great, though pricy. Their accessories are also pricy, but much less amazing.
My main issue with them is I've reviewed items and the reviews don't show up on their website. Absolutely shady behavior and immediate red flag with any company.
Customer service is abysmal
Customer service is abysmal. It took them days to respond. They refused to exchange a desktop because there was no original packaging and offered no alternative. The quality is not worth the price tag.
I had a motor on one of the desk legs…
I had a motor on one of the desk legs stop working. The exact reason I purchased an Uplift desk was the generous warranty. Jose, the customer service rep, guided me through the entire process promptly and efficiently. He made the need for warranty service much less frustrating.
Desk only worked correctly for a year
Desk only worked correctly for a year. Since then, it's a constant thing where they want me to play desk repairman, removing legs and replacing, paying for shipping on multiple parts replacements, etc. BUY A DIFFERENT BRAND OF DESK.
Compact and quiet desk air purifier
Compact and quiet desk air purifier. Helps with small spaces. Not very powerful but does the job
I had the absolute worst experience…
I had the absolute worst experience with this company. The standing desk converter did not work -- the keyboard holder bounced with each use, making the monitory blurry and impossible to work. Delivery was 6 weeks delayed. When I went to return the item, they made me pay for my own shipping and materials -- which was the full cost of the item itself. Absolutely horrible, terrible company with poor products
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