We have been using UpCloud for several years now, and they continue to impress us. Their support is consistently fantastic—always responsive and technically skilled, which gives us great peace of... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently moved my infrastructure from AWS to UpCloud, and I’m impressed. The management panel is incredibly polished and intuitive, making daily tasks much easier. What I value most is their transpa... Näytä lisää
Yritys on vastannut
I have been using their cloud service for last 3 months and it's been great so far. I really love the transparent pricing they offer, I'm not paying more than I calculated before I start with them.... Näytä lisää
Yritys on vastannut
Absolute trash! Had a web server on their website. Out of the blue they suspend my account. Meaning i cannot log in to the hub FORCING me to email them and get slow respones. Instead of ask... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Global cloud infrastructure to develop, deploy and manage applications with ease while keeping costs low and improving performance without compromising service level. Plans starting at €3/$3.5 per month!
Yhteystiedot
Aleksanterinkatu 15 , 00100, Helsinki, Suomi
- hello@upcloud.com
- upcloud.com
3,8
Hyvä
154 arvostelua
On vastannut 76 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Peccato per gli ottimi Server, servizi inesistenti.
Peccato per i Server perché sono ottimi, ma facendo media con il loro servizio sono del tutto insufficienti. Non danno nessun tipo di assistenza, contestano anche gli applicativi da loro consigliati. In ultimo di danno informazioni errate anche sui rimborsi, creando problemi anche dove non ci sono. Non voglio nemmeno commentare le mail è un inutile perdita di tempo.
31. tammikuuta 2020
Oma-aloitteinen arvostelu
dont use their service !!!!
dont use their service !!!!
this is a timewasting company at its best, after sign up for a trial of their service, they want that you upload a picture of your id card and credit card ?!?!?! sorry, im not buying a house or anything else !
21. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä UpCloud
Hi!
Thank you for taking a moment to leave feedback, we greatly appreciate it.
During the signup and deposit processes, we do perform verification checks on the details that are supplied to us by the user. If there is any doubt in regards to these details then our systems do prompt for further checks to be performed and it sounds like this is what you have experienced with us.
We apologise if you feel like these were a little over-zealous, however due to the nature of the service we provide, we do have to confirm all user details and be confident in whom we’re providing services to. If the initial details provided do not let us do this, then further checks like this are required.
Kind Regards,
UpCloud Support
DO NOT USE
DO NOT USE. They will shut down your online services even when you've got credit on your account!!!
20. tammikuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä UpCloud
Hi!
Thank you for providing feedback on your experience with us here on TrustPilot.
I’m sorry to hear that your account was suspended, though without further information I’m unable to comment on any of the specifics of this case. The most common causes of account suspension are Terms of Service violations and not responding to abuse related issues. For these, we highly recommend that users are familiar with our Terms of Service (https://upcloud.com/terms-of-service/) and have up to date contact details within their UpCloud Hub.
Our technical support team is available 24/7 via the UpCloud Hub so if you have any questions, please do feel free to reach out.
Kind Regards,
UpCloud Support
Don't know what the problem is with Upcloud on Trustpilot
Don't know what the problem is with these guys on Trustpilot. My review may change but so far this has been the fastest VPS I've had - tried them all.
On London VPS so maybe other locations are different - have 9 Woo sites with a high number of products and speed has beat even Linode hands down.
If things change I'll certainly come back and update.
16. elokuuta 2019
Oma-aloitteinen arvostelu
They still charge you if you delete your server
They still charge you if you delete your server with no reason and no monthly invoice i have log in my account after 2 months they debited 12$
6. elokuuta 2019
Oma-aloitteinen arvostelu
Vastaus yritykseltä UpCloud
Hi!
Thanks for taking the time to leave a review, we do read and appreciate all feedback received.
If you deleted a server then there would be no further charges incurred for this. The only way that charges would still accrue on an account would be if you didn’t delete either the associated storage devices or additional services such as backups.
I don’t have the details of your exact case here but our support team are available via the UpCloud Hub 24/7 should you have any queries so I’d highly recommend reaching out to them if you choose to use us in the future and face any issues.
Kind Regards,
UpCloud Support
Poor support, poor service
I signed up for the $5 trial to check if their claims were actually true (they weren't). My account was quickly suspended as I was running multiple benchmark scripts testing upload/download etc. I contacted support and they said that they would speak with their "team". The following day I had to contact support again, and they said that my account had been permanently supended, and that I should look for another cloud provider.
5. elokuuta 2019
Oma-aloitteinen arvostelu
I Opened my Account with UpCloud in a…
I Opened my Account with UpCloud in a Hope that I will get to try the plan I wanted to but instead I got 5$ plan for trial that too for 3 days.. I Read somewhere that upcloud give 25$ credit for trial so I thought I would try 20$ service and if I am happy I will stay.. I Asked a Customer service Named "Long" that I wanted to try 20$ account and instead Got 5$ he proposed me to add money and Get it or I will close your Account.. Happy That I Opted for closing it.. Its Really Bad Experience from such a company.. I Hope this company improves way of Customer Service with Customer Retention.
15. kesäkuuta 2019
Oma-aloitteinen arvostelu
Great company been with them about a…
Great company been with them about a year now. Stable cloud server and always available to help.
14. maaliskuuta 2019
Oma-aloitteinen arvostelu
lets see how long...
lets see how long...
moved here 5 month agoe after vultr and digital ocean getting to big and messy with there quality. until now the fastest server i ever used in asia. thx a lot.
8. helmikuuta 2019
Oma-aloitteinen arvostelu
Good, but cogent involved...
Well, if it wasn´t mainly cogent network routing it would be great. I get sometimes decent to good download and pageload speeds, and sometimes very bad ones. I mean really bad, like 10 to 15 kB/s to my region. Consider this and do proper testing, Depending on your region could be ok to very good. The server itself and the panel, installation etc. are really good though.
4. marraskuuta 2018
Oma-aloitteinen arvostelu
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