Unmanned Tech Arvostelua 

793
TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Have everything you could need to progress from beginner to advanced pilot. Prices are phenomenal and delivery was prompt and came undamaged. Would highly recommend for any level of FPV pilot

Saanut 5/5 tähteä

Ordering was so simple on their website. I was kept in the loop throughout the process which included, when the item was sent. A quick and helpful company.

Saanut 5/5 tähteä

Great prices, great products and really fast delivery - had bought an item from a different shop at same time as Unmanned Tech were out of stock . Unmanned tech use DHL next day so ordered arrived 3... Näytä lisää

Saanut 5/5 tähteä

Purchased a couple of FRSky R6L receivers and they were the best price and delivered quickly. Both receivers are working fine so far. I love the voltage telemetry sending back the flight lipo voltage... Näytä lisää

Yrityksen tiedot

  1. Pienoismallikauppa
  2. Lentokoneiden pienoismallikauppa
  3. Elektroniikkakomponentit
  4. Elektroniikkaliike
  5. Askarteluliike

Yrityksen kirjoittama

Unmanned Tech is a UK-based specialist retailer for FPV drones, drone parts, and Maker / IoT electronics, serving customers across the UK and Europe and worldwide. We’re run by engineers and FPV pilots who actually use the products we sell which immediately puts us ahead of most drone shops that have never powered up a flight controller. We stock a wide range of FPV components including frames, flight controllers, ESCs, motors, VTXs, receivers, batteries, and accessories, alongside Maker and IoT electronics for prototyping, robotics, automation, and embedded projects. Whether you’re building your first quad, maintaining a fleet, or sourcing components for a commercial or research project, we can help, without guessing. Support is handled in-house by humans, assisted by AI ( because typing the same setup steps 400 times a week is how enthusiasm dies). First-line support focuses on fast, clear help and getting the right info from you; anything properly technical is escalated to someone who builds and flies drones for real. No outsourcing, no overseas call centres, and no copy-paste nonsense… unless the correct fix really is “turn it off and on again. We also support a large FPV and drone community through DroneTrest and our Discord, where pilots and makers share builds, fixes, and the occasional hard-earned lesson. From pre-sales questions to post-purchase troubleshooting, our goal is simple: get you the right parts, solve problems quickly, and get you flying with confidence. FAQ: Are you actually UK-based? Yes. We’re a UK company, ship from the UK where stated, and handle support in-house. No mystery warehouses. No vanishing after checkout. Do you only sell to hobbyists? No. We support hobbyists, educators, researchers, and commercial customers, including B2B orders and technical projects. What if something goes wrong with my order? We deal with it. Mistakes happen in any business the difference is we don’t hide from them, deflect blame, or pretend couriers are mythical creatures beyond human control. Why aren’t your prices the cheapest online? Because we answer emails, test products, stock spares, and provide support after you’ve paid. Ultra-cheap sellers usually stop caring at checkout.


Yhteystiedot

4,8

Erinomainen

TrustScore 5/5 tähteä

793 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,8

Kaikki arvostelut

(793)

78 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Ordered a few items and they have…

Ordered a few items and they have always delivered in a timely manner and prices are very competitive and sometimes cheaper than AliExpress without the wait .

15. heinäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Thanks for the great feedback.

We’ll happily take “faster than AliExpress without the wait” as a compliment 😅

Really glad to hear delivery has been reliable and pricing has hit the mark. Appreciate you ordering with us and taking the time to leave a review

Saanut 5/5 tähteä

Excellent service

Quick dispatch and excellent technical support.

11. heinäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Cheers for the feedback.

We ship fast and we know our stuff. Sounds like both showed up as intended.

Thanks for taking the time to leave a review, much appreciated

Saanut 5/5 tähteä

Happy customer

Only used the company a couple of times. On both occasions delivery was on time and parcel was well packaged. I'm happy with the service and prices.

7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Our packing robots have been notified of their success. Their celebratory pizza budget has been increased by a whole 50p.

Seriously though, thanks for the good word. Glad you're happy with the service and prices – we try to keep them just reasonable enough to fuel the addiction without alerting your bank manager. See you on order number three!

Saanut 3/5 tähteä

Great if you don't mind the wait

After 30+ orders with UM these are my Ps & Cs.
Pros:
- Good selection on the website,
- Well priced,
Cons:
- They state same day dispatch but really its same day tracking generated and the parcel is collected the next day (at best) when royal mail comes to collect, even if you pay for faster postage.
- Browsing the website is a pain unless you know exactly what you're after. Needs better filters
- Contacting them can be very slow, but when they do reply its normally knowledgable.

8. heinäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Blimey, 30+ orders. First off, thanks for basically funding our entire year's supply of Jaffa Cakes. We genuinely appreciate the loyalty.

Okay, let's get into the cons, because your feedback is bang on.

On the dispatch times, you’ve highlighted a super frustrating point for both of us. We have a hard 3 PM cut-off, and 99% of orders placed before then are physically packed and handed to Royal Mail that same day. The issue, and where you've rightly noticed a delay, is that Royal Mail's own tracking system sometimes doesn't update until much later that evening, or even the next day. So while your parcel is on its adventure, their system is still telling you it's with us. We do do miss the odd order (we're human!) but it its by far the exception rather than the rule.

Regarding support speed, we know the wait can be a pain. It's a conscious trade-off we've made: instead of a generic, instant reply, we want you to get the best answer from someone who actually knows the tech inside-out. The bottleneck is that the person best qualified to answer is sometimes busy doing 100 other things. It's not the perfect system, and improving that response time is what we are working towards constantly finding little things to make things faster internally.

And the website filters... yeah. You found our secret shame. It’s on our to-do list, right after ‘figure out where that weird burning smell is coming from’.

Seriously though, this is the kind of detailed, constructive feedback that actually helps us improve. Cheers for taking the time, and for sticking with us.

Saanut 1/5 tähteä

Appalling, very slow customer service. Avoid.

My advice is to avoid using Unmanned Tech at all costs. I ordered an FMS Ranger Trainer 850mm (Ready to Fly) through their website. While the Ranger arrived faulty and could not be flown, I fully appreciate that this was more than likely an issue from the factory and not the fault of the supplier, Unmanned Tech.

However, the support thereafter was woeful. It took 38 days from me reporting the issue to finally having a complete refund settled, after an agonisingly slow period of troubleshooting.

When it was finally decided for me to return the RC plane, which was dead on arrival, the return postage system is inadequate. They're not willing to cover the costs of a proper tracked delivery system with adequate insurance for an item worth £170. So, worryingly, you're left in the lap of Evri.

Instead of having a direct way to support your concern, you're left to post on a forum and receive extremely slow replies - at times six days between correspondence. Their customer service is appalling. Unmanned Tech - if demand is high and you're busy, hire more people to satisfy what is required rather than leaving customers in the lurch for so long.

I would highly advise anyone to avoid buying through Unmanned Tech. There is zero sense that they care or that you are ever a priority.

4. heinäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

There’s no way to spin this: we’re sorry. We took a frustrating situation with a faulty product and made it infinitely worse through our own slow and inadequate processes.

You’ve laid out some serious, painful truths about our systems. Our forum-based support is intended to build a public knowledge base, but for a time-sensitive DOA product, it was the wrong tool for the job. It was slow, impersonal, and a terrible experience for you. We see that now.

Your advice to 'hire more people' is heard. We are a very small team, and your case has brutally exposed what happens when our systems can't cope with the demand. It is a hard lesson that we are not growing fast enough to prevent customers like you from being badly let down.

The worst part for us is reading that you felt we didn’t care. Our actions (or lack thereof) gave you every reason to feel that way. We can't fix the 38 days of frustration we caused, but we can thank you for taking the time to write this. It’s feedback like this that forces necessary, painful change. We're taking it to heart.

Saanut 5/5 tähteä

Great company great people visited in…

Great company great people visited in store a few times always helpful friendly and they really know there stuff 10/10

12. kesäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Glad you think we know our stuff. Most days we're just powered by strong coffee and a healthy fear of letting the magic smoke out. It's always great to put a face to a name and chat FPV without a keyboard in the way.

Seriously though, thanks for the killer 5 star review. It means a lot to the team. See you next time you're in the area!

Saanut 5/5 tähteä

Competitive pricing & quick delivery

Ordered a spare battery for my Radiomaster TX16S as it was priced very competitively compared to other online vendors. Good communication via email & it was shipped & delivered very quickly. Excellent service all round.

17. kesäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

You call it "excellent service." We call it "getting the job done before the pub opens." Seriously though, we appreciate the review. Happy flying!

Saanut 5/5 tähteä

Great Support!

I send my Package back to get a refund (nothing was wrong with it i just did Not Need it anymore) and ups lost it on the way and gave me the worst Support.

I Wrote the unmanned tech Support and they tried to find the Package and the Status.
Unfortunately, they couldn't find the package, but they still refunded me the full amount without my insisting. Great support and I'd be happy to buy again :)

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Our thought process on this end was pretty simple: You did your bit by sending it, the courier fumbled it, and we'd rather keep a good customer happy than spend weeks arguing with a tracking number that's vanished into the ether.

Honestly, we just figured you were good for it. Sometimes the right thing to do is just to trust people.

Thanks for sharing the story, and we're chuffed we could get it sorted for you. We'll be here when you find something you actually want to keep!

Saanut 5/5 tähteä

Very supportive and highly qualified…

Very supportive and highly qualified advice and suggestions to help solve my Frysky bind problems.

13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

FrSky binding is a known quantity of confusion. You had a problem; you correctly came to us for the solution.

The "highly qualified advice" was likely David. We deploy him for the particularly frustrating software issues.

We genuinely appreciate you taking the time to post this. It's good to know the effort is noticed, Thank you. Happy flying.

Saanut 5/5 tähteä

An extremely reliable drone shop

Great selection of Drone parts, lots of stock, and just wonderfully reliable with delivery and communication.

7. kesäkuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

"Reliable." You make us sound like a 20-year-old Toyota, but you know what? We'll take it as the highest compliment.

Keeping the shelves full and the parcels moving is 99% of the job. It's genuinely good to hear the system is working as intended.

Cheers for the great review, it means a lot. See you next time.

Saanut 1/5 tähteä

Don't believe the advertised prices. Sham of a company

Ordered a Neo motion combo, was charged on my card and received an order number, 2 days later they cancelled my order due to a stock and pricing error, ie not happy to honour the price, despite taking my money and forming a contract by issuing an order number. Obviously a company who do not care about contract or consumer law regarding clear price advertising, now left with credit card fees waiting for a refund rather than my goods.

27. toukokuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

Hi Shaun, we’d like to address the points you've raised and clarify the situation for everyone reading.
To be perfectly clear on the timeline and the actions we took:

- Your order was placed over the long Bank Holiday weekend (backorder as the item was not in stock).
- When we were back at work on Tuesday morning, we identified a genuine pricing error on this item.
- We took immediate action and processed a FULL and instant refund to your card.
- We also sent a 10% discount code to your email to sincerely apologise for our mistake.

For the benefit of all our customers, we also want to clarify the law on this. An online order is a customer's 'offer' to buy a product. A binding sales contract is only formed when we accept that offer by physically dispatching the goods (as per our terms, Sec 4.1). Since this order was fully refunded before the item was ever in stock, no contract had been formed. This is standard practice across all UK online retail.

We are genuinely sorry for the initial error and hope this summary clarifies not just our position, but also our commitment to acting quickly and fairly.

The Team at Unmanned Tech

Saanut 5/5 tähteä

Very useful place

UmT is where I got my first quad from this year. Can't fault the service. They have a huge range of tiny spares for all major bnfs as well, which is super useful to avoid waiting for stuff from China, just wish they had even more selection and available stock but supply and demand I guess. As well as soldering equipment useful for those like me just starting out in the hobby. Between UmT and HobbyRC you should have everything you might need for quad flying hobby covered in the UK.

21. toukokuuta 2025
Oma-aloitteinen arvostelu
Unmanned Tech-logo

Vastaus yritykseltä Unmanned Tech

It was a flawless review. A masterpiece. Then you did it. You said the H-word. You mentioned The Other Place.

Our brand safety filter just had a meltdown and now we have to fill out paperwork. Thanks for that.

And yes, you wish we had more stock. We wish we had a bigger warehouse and a budget that defied the laws of physics. We all want things we can't have.

Anyway, despite the casual mention of The-Company-Who-Must-Not-Be-Named, we'll take the 5 stars. Thanks, really appreciate you buying your stuff from us!

Saanut 5/5 tähteä

Reliable and prompt service

Ordered a number of items from Unmanned Tech and found them to be prompt and reliable. Prices compared favourably to online (Chinese) vendors but with much faster delivery times.

20. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant shop

Brilliant shop and a good team of RC enthusiasts. Some of the best FPV items available with quick delivery at a very fair price. Also, any signs of a problem and they rectify it quickly and without any fuss.
I have been using this shop for many many years now and cannot fault them in anyway.

20. huhtikuuta 2025
Oma-aloitteinen arvostelu

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