Unilever Arvostelua 

I recently accidentally got some Vaseline on a new duvet cover. It has made a stain that won't come off. Customer Services couldn't card less.

Heb een klacht ingediend maar kreeg geen gehoor na vele mails gestuurd eindelijk een bericht van vorige week vrijdag ze moest zich inlezen en kwam er op terug maar tot heden niks bijna een week verder

Te belachelijk voor woorden

Still trading in Russia Unilever?
Putting Profits before Conscience?
Shame on you!
We've now changed brands on our weekly shop. Buying competitor's products instead.
If you won't take action to support the Ukrainians then you'll lose customers.

Cornetto Classico. Very watery, tastes super cheap and the ingredients have no substance. Ie now cream just water.

Uansvarlig i bæredygtighed og utroværdig markedsføring. Jeg har netop åbnet en OMO vaskepulver - megapack. Det er sådan set korrekt, men der er kun 60% i æsken. Resten er luft der både snyder forbrugeren og som ikke efterlader hensyn til bæredygtighed.

BEWARE! - Wish I could rate No Stars
Made an order - didn't receive. Enquired by email as to when order would be received - no reply
Luckily had paid by PayPal & raised an issue with them. I received refund of cost of goods but not postage which was £10. How can they charge for postage when they haven't posted anything?! Shocking

Skrev ett meddelande till via att jag har problem med klåda och kraftig eksem efter jag bytte till flyttande tvättmedel. Fick svar att det inte är så och jag över doserar eller fel på tvättmedel. Försvann direkt när jag byte tillbaka till pulver uppenbarligen korrelation. Givetvis vet jag dosering av tvättmedel och testat detta är inte relevant! Kan åtminstone erbjuda återbetalning på tvättmedlet jag köpte oavsett orsak. Oansvarigt svar av ett företag som producerar kemikalier!

Absurd: Unilever houdt vast aan extra plastic verpakking(en), bijvoorbeeld bij Robijn. De fles kan aangepast naar minder plastic maar Unilever weigert dit. Tot nu toe dan, want als het niet meer gekocht wordt zullen we wel meedoen - hoop ik. Bron: Keuringsdienst van waarde, december 2022.

Smiling sketched faces on the packaging of Simple biodegradeable Wipes is not going to distract users from excessive shrinkflation of this product.

Rama neue Rezeptur gekauft - da ist mehr Wasser als Fettbestandteile drin. In der Pfanne spritzt das Zeug nur. Aus meiner Sicht ist dies Betrug an den Kunden. Ich werde nie wieder Rama kaufen. Ein Stern ist noch zu viel.

Product was terrible contacted customer service. Provided all the information and photos. I was then contacted by them and it was suggested that I had changed to bar code and given them false information. For the £3.00 I paid stick it.

Poor Customer service in relation to a poor product.
Cuts to PG TIPS tea bag quality . dryed out dust in the bags - took 3 bags to make one cup of poor tea. Cut backs on cost savings leading to very poor quilty not seen before in 7 years. Another lost customer.

But do they care .... nope - they got your money

Unilever, including Dove, truly could not care less about customers. Do not bother reporting bad experiences with their products, you will just be insulted in return. I recently engaged them about a roll-on which spilt its entire contents on our carpet after trying to apply it underarm and the roller ball came completely off. I consider my time and effort in engaging with Unilever to have been a colossal waste of time. Their response will inevitably be, here are a few Rands, stop your complaining, go and buy another of our potentially faulty products.
Wholly unsatisfactory and extremely disappointing!!
You do not have a happy and loyal customer in me, in fact you have lost a customer.

Pg tips Very poor quality tea bag’s keep splitting and very poor quality tea and yet they seem to think it’s still ok to sell a substandard product in the shops.
I did complain and this was the reply, basically wanting me to do there market research for them .
Surely product reliability and quality should be done before putting on supermarket shelves??

Hello from PG tips,

Thank you for taking the time to get in touch with us and providing your feedback on your split PG tips Tea Bags and please accept my apologies for any inconvenience this has caused you.

As you may have heard, PG tips has switched to fully biodegradable and plant-based tea. As the UK's favourite tea brand (which makes nine billion cups of tea a year), and being the first major tea brand to make the change, the switch to plant-based hasn’t been without its challenges.

When we started switching, we noticed that some of our tea bags weren’t working so well with the new plant-based material, meaning there were some problems with the tea bags’ seal. We’ve been working extremely hard to fix these problems and thanks to feedback like yours we have made huge improvements at our factory in Manchester.

We always knew this would be a challenge, but we also knew how important it was to introduce biodegradable tea bags for the planet, and our consumers thought so too. We want to say a huge thank you for being with us on this journey to make a more sustainable cuppa and we really appreciate all your feedback and help to get this right.

In order to provide you with the best possible solution, it would be really helpful if you could let us know the following details:

- Can you confirm if you are based in the UK or ROI
- Any photos of the issue
- How much did the product cost
- Did your tea bag leak in the box / caddy or when being brewed in the cup / teapot?
- Does it appear that they have leaked from a seam or from a rip/tear in the bag?
- If the problem appears to be a seal, would this be an end seal, or a seal at the back of the teabag? (If the bag is pulled into a pyramid shape the end seals are on either end and the back seal runs down the middle of the bag.)
- If your tea bag leaked whilst being brewed, did the tea bag appear intact before adding hot water?
- Could you give an estimate of what percentage of tea bags are affected?
- Can you please provide the embossed number/letter/symbol located just under the lid (on the back of pack) or on the base of the pack (with the lot number).

I would like to offer you a full refund by way of apology for this. You can use this to get yourself another box of PG tips. Alternatively, you can use this to try any of our other Unilever brands such as Knorr, Colman's and many more.

What we will do is raise a refund form, we will then send that form to you via email. Once you receive it, you can input your account details but we do not see that information and the refund is processed through an automated system so your details are not shared or seen at any point.

If this is okay, please confirm in your response and we will get this raised for you.

Yours sincerely,

Robert
Consumer Engagement Centre Adviser

Never again will I eat any Ben & Jerry's ice cream! What a terrible product. They even have the nerve to sell T-Shirts & other merchandising items to promote this putrid brand. Lots of sugar, low on flavor with a sprinkle of milk. I read that some lady fed it to her dog and he died, not surprised. Unilever, shame on you for selling a crappy product at a premium price

Used for years…Changed their tablets without stating on packaging and it caused me a major allergy. Birthday and Easter ruined, weeks of hell. Offered me £20, then I said it wasn’t good enough so they then asked for photos and I waited months to be offered £20 again. Awful awful company, would never buy again. They do not care about their customers

I emailed Consumer Affairs SA asking where I could find Pimento All Spice. The lady replied they don't make it, please send a photo of the product I am talking about. I took a photo of the book, The South African Herb and Spice Cookbook by Marty Klinzman, sponsored by Robertsons. To date, I have not had a reply, despite two more emails requesting a recipe.

For those of you who are interested in the recipe for Allspice, usually used in puddings, this is one received from a friend:

Whisk 3 1/2 teaspoons ground cinnamon, 1 1/4 teaspoons ground nutmeg, and a pinch of ground cloves, then use as a 1:1 replacement for ground Allspice in a recipe.

Leverer og producere talrige produkter til og i Rusland.

FRISKO IS MAGNUM, BEN & JERRYS og CARTE D'OR.

Unilever støtter krig og ødelæggelse i Ukraine.
Unilever støtter verdens økonomiske recession.
Unilever støtter sult og hungersnød i verden.
Unilever støtter kleptokrati, folkedrab, deportationer og brug af ekstrem tortur

Als ik deed in aandelen, nam ik zéker Unilever!

I purchased a Magnum Ice Cream that had the emblem missing.
I contacted customer services thinking they may wish to know but obviously not as I have been ignored.
I won't be buying that brand again.