Après demande de remboursement des sommes supplémentaires prélevées, je viens de voir qu'elles vont m'être remboursées. Bonne réactivité, en 3 jours j'obtiens le remboursement. Je poursuis les cours e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Eddit: J’ai été contacté par le service client de l’application et j’ai été remboursé. Je suis satisfaite de cette restitution mais je suis quand meme déçu du fonctionnement de cette application.... Näytä lisää
Yritys on vastannut
The team is absolutely marvelous, im not great with apps and sunscriptions They helped me get set up and an opertunity to learn how it all works. They truly are dedicated to helping people get over... Näytä lisää
Yritys on vastannut
Hier das gleiche Problem, 1 Abo abgeschlossen, ein weiteres in Höhe von 57,00 Euro ohne meine Zustimmung mit abgebucht. Hab mehrfach E-Mails bzgl. Widerruf versendet und bis dato keine Rückmeldung erh... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Ultiself
Yrityksen kirjoittama
Ultiself is a user friendly, actionable app that uses a science backed approach to create your optimal routine & build the best you.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
If you have any problems at all regarding the app, billing, your subscription or anything else PLEASE EMAIL VIPSUPPORT@ULTISELF.COM and we will resolve your problems FAST.
Yhteystiedot
Yhdysvallat
- vipsupport@ultiself.com
- ultiself.com
2,8
Keskitasoinen
984 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Unauthorized Charges
Edit: The issue below was solved by the Ultisef support team in a timely manner. All incorrect charges were funded, and their support staff were sincere and very helpful.
I purchased their subscription for $9.92 USD which seemed like a fair price for the product they offered.
When I checked my bank account that charge was there but one minute after this I was also charged $8.92 and $57 at the same time. As someone who purchased the app in an effort to better themselves and use their self help tools this unauthorized deduction was not only incredibly distressing but has a massive financial impact due to my situation.
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this would be deeply concerning, especially when you were expecting a single purchase and noticed additional charges immediately afterward. We take billing concerns like this very seriously and understand the impact they can have. Please contact me directly at rebecca@ultiself.com with the email associated with your account and the details of the transactions. My team and I will review your case carefully and provide you with a clear response as quickly as possible.
Mon fils avait joué avec mon téléphone…
Mon fils avait joué avec mon téléphone et m’a abonné à ce site. Bien sûr que le paiement n’était pas voulu de ma part. Après seulement quelques discussions faciles avec Emma, la situation a été corrigée. Je peux donc affirmer qu’ils sont honnêtes. Merci Emma.
28. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Merci beaucoup d'avoir partagé votre expérience. Nous sommes ravis d'apprendre que la situation a pu être résolue rapidement et que notre équipe a su vous accompagner. Nous transmettrons avec plaisir vos remerciements à Emma. Votre confiance et votre retour positif comptent énormément pour nous. Merci de faire partie de la communauté Ultiself !
Very efficient work from the customer…
Very efficient work from the customer services department
26. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your kind feedback! We're delighted to hear that you had such a positive experience with our customer support team. Providing efficient and helpful assistance is something we care deeply about, so it's wonderful to know it made a difference. We truly appreciate your support!
I did not want to subscribe you charged…
I did not want to subscribe you charged me third i want to cancell et be refunded.
5. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I understand why you'd be concerned if you were charged for a subscription you did not intend to purchase. We take situations like this seriously and would like to review your account and billing history. Please email me directly at rebecca@ultiself.com with the email associated with your account and any details about the charges. My team and I will investigate your case carefully and provide you with a clear response as quickly as possible.
Top Customer Service
They were quick to help me and i couldn’t have asked for more. I erroneously made multiple payments and they refunded the amount straight away. Thank! Top customer service!
24. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you so much for your kind words! We're delighted to hear that our team was able to help quickly and resolve the issue with your duplicate payments. Providing prompt, caring support is something we truly value, so it's wonderful to know you had such a positive experience. We really appreciate your feedback and your support!
Ultiself
Ultiself
Now, when it's such a hard time to live through, people are missing an optimal routine, and this app could really help. People can feel that they are in good hands, that’s what the app said. At the beginning, there is a test, so the app will truly know how to help. I keep testing my 30-day program and I am very excited.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for sharing your experience! We're so glad to hear that Ultiself is helping you build a routine during a challenging time. It's wonderful to know that the personalized plan has made a positive first impression and that you're excited to continue your 30-day journey. We hope the program continues to support you every step of the way. Thank you for being part of the Ultiself community!
I love this app
I love this app. Been using it pretty consistently. One of the best I've tried.
Ran into some problems lately but we're solved in a matter of days thank to their fast customer service (Nick).
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your kind review! We're thrilled to hear that Ultiself has become one of the best apps you've tried and that you've been using it consistently. It's also wonderful to know that the issue you encountered was resolved quickly. We'll be sure to pass your thanks along to Nick. We truly appreciate your support and are glad to have you as part of the Ultiself community.
Ця компанія схожа на мошенників.Без…
Ця компанія схожа на мошенників.Без мого відома зробила мені авто підписку,знімає кожен місяць гроші і не хоче її скасовувати.На листи не відповідає.Самому скасувати підписку неможливо.
22. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Привіт, я Ребекка, керівниця служби підтримки клієнтів Ultiself. Я розумію, чому ця ситуація викликає у вас занепокоєння, особливо якщо ви вважаєте, що підписка була оформлена без вашого відома, а спроби зв’язатися з підтримкою не дали результату. Ми дуже серйозно ставимося до таких звернень і хотіли б детально розібратися у вашому випадку. Будь ласка, напишіть мені напряму на rebecca@ultiself.com, вказавши електронну адресу, пов’язану з вашим акаунтом. Ми уважно перевіримо ситуацію та надамо вам відповідь якнайшвидше.
I was tempted by a plan to help me curb…
I was tempted by a plan to help me curb my alcohol problems but one I got my plan it was all about buying add ons and when I wake up etc. Not impressed
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this left you disappointed, especially when you were looking for support specifically related to reducing alcohol consumption. We appreciate you sharing your experience and expectations. Feedback like this helps us better understand where we can improve. If you'd be willing to share more details about what you were hoping to find, please reach out to us at rebecca@ultiself.com. We'd be happy to listen and learn more from your experience.
JE CONSTATE QUE JE VIENS ENCORE DE ME…
JE CONSTATE QUE JE VIENS ENCORE DE ME FAIRE PRELEVER SUR MON COMPTE DE -24.18 EUROS.
JE N ARRIVE PAS A UTILISER L APPLICATION ; MERCI DE REMBOURSER INTEGRALEMNT LES FONDS AU PLUS VITE XAVIER ROCHE
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Bonjour, je suis Rebecca, Head of Customer Support chez Ultiself. Je comprends votre inquiétude, surtout si vous constatez un nouveau prélèvement alors que vous n'arrivez pas à utiliser l'application. Nous prenons ce type de situation très au sérieux et souhaitons examiner votre dossier en détail. Merci de me contacter directement à l’adresse rebecca@ultiself.com avec les informations associées à votre compte afin que nous puissions vérifier votre situation rapidement. Mon équipe et moi examinerons votre dossier avec attention et vous répondrons dans les meilleurs délais.
Scam
Abofalle. Hatte nur ein PDF gekauft und damit scheinbar ein 50 Euro Monatsabo abgeschlossen.
Buchten auch ohne Erlaubnis nach Kündigung weiter ab.
Nach Bewertung hier auf Trustpilot Geld zurück bekommen.
Trotzdem mit Vorsicht zu genießen wenn man dort was kauft.
20. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Hallo, ich bin Rebecca, Head of Customer Support bei Ultiself. Ich verstehe, warum Sie darüber verärgert sind, insbesondere wenn Sie der Meinung sind, nur einen einmaligen Kauf getätigt zu haben und anschließend weitere Abbuchungen festgestellt haben. Wir nehmen solche Anliegen sehr ernst und möchten Ihren Fall sorgfältig prüfen. Bitte kontaktieren Sie mich direkt unter rebecca@ultiself.com mit den Details zu Ihrem Konto und den Abbuchungen. Mein Team und ich werden uns das genau ansehen und Ihnen schnellstmöglich eine klare Rückmeldung geben.
I just downloaded it today
I just downloaded it today, but so far I love it!
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your review! We're so happy to hear you're loving Ultiself so far. First impressions matter, and it's wonderful to know your experience has been positive from day one. We hope the app continues to support and inspire you as you build routines and work toward your goals. Welcome to the Ultiself community! 😊
Terrible app which freezes my phone…
Terrible app which freezes my phone when I try to access the material. The initial sign-up offer is misleading and they make it very difficult to cancel. I was just charged again after sending two emails to cancel!
Update: nearly a month later, and despite several emails I still have not received the promised refund.
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this experience could leave a negative impression, especially if the app was not functioning properly on your device and you believed your subscription should have already been cancelled. We take both technical and billing concerns seriously and would like to review your case in detail. Please contact me directly at rebecca@ultiself.com with the email associated with your account, and I’ll make sure our team investigates the issue promptly and provides you with personal assistance.
Consistent and easy to personalize
Only complaint is the continuous updates but they are simple to manage.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your feedback! We're glad to hear that you're finding Ultiself consistent and easy to personalize to your needs. We also appreciate your note about the updates. While we continuously improve the app to add features and enhance the experience, we understand that frequent updates can sometimes be inconvenient. Thanks for your patience and support - it helps us keep making Ultiself better.
Life changing app
Life changing app. It is the best ever app i found for get yourself fit, healthy and motivated.
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for the amazing feedback! We're thrilled to hear that Ultiself has had such a positive impact on your life. Helping people build healthier habits, stay motivated, and reach their goals is exactly why we created the app. It means a lot to know you're finding real value in it. Thank you for your support and for being part of the Ultiself community!
Downloaded the app and i authorised a…
Downloaded the app and i authorised a one time payment of £7 to see what the app was about and see if i wanted to use it. Cancelled the subscription straight away to make sure i was not getting charges! Low and behold they have been charging me every month for 6 months, sometimes twice a month! I have checked my subscriptions in my phone and in the app and there is nothing there to cancel so obviously these transactions are fraudulent! I have passed this onto the fraud team at my bank, £300 has been stolen by them!! AVOID THIS APP AT ALL COSTS!! ITS A SCAM!! SCAN, SCAM, SCAM, SCAM, SCAM, SCAM!!!
15. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Hi, I’m Rebecca, Head of Customer Support at Ultiself. I can see why this situation would be extremely concerning, especially if you believed your subscription had been cancelled and later noticed additional charges. We take billing concerns very seriously and would like the opportunity to review your account and transaction history in detail. Please contact me directly at rebecca@ultiself.com with the email associated with your account and any relevant billing information. My team and I will investigate your case carefully and provide a clear response as quickly as possible.
Pratiques commerciales trompeuses et abusives, à fuir!
Après avoir simplement rempli un questionnaire en ligne, cette société utilise des abonnements cachés ou en très petits caractères pour prélever de l'argent sur votre carte bancaire sans consentement clair (49,93 EUR). Et évidemment je n’ai jamais eu de réponse suite à mes mails au service clientèle ni de cette fameuse Rebecca
16. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Bonjour, je suis Rebecca, Head of Customer Support chez Ultiself. Je comprends pourquoi cette situation soulève des inquiétudes, en particulier si vous avez eu l’impression que les conditions de paiement n’étaient pas suffisamment claires. Nous prenons ce type de retour très au sérieux et souhaitons examiner votre dossier en détail. Merci de me contacter directement à l’adresse rebecca@ultiself.com avec les informations liées à votre compte. Mon équipe et moi étudierons attentivement votre situation et vous apporterons une réponse claire dans les meilleurs délais.
A full menu of choices
There lots of things I can do to recharge my batteries. Ultiself helps me to see what my options are. I have 100 options listed from mouth-yoga to meditation.
14. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for your wonderful feedback! We're delighted to hear that Ultiself helps you discover so many different ways to recharge and take care of yourself. Having a wide variety of options, from meditation to more unique practices like mouth yoga, is something we’ve designed intentionally so everyone can build a routine that fits their needs. We truly appreciate your support and are glad Ultiself is helping you explore what works best for you.
Awesome customer service!!!
The customer service by Nick was outstanding. Super responsive, very detailed and thorough help with my numerous questions. The app has tremendous applications, but I had lots of questions in the early days. Thanks so much, Nick.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for the fantastic feedback! We're thrilled to hear that Nick provided such responsive, detailed, and thorough support. Starting with a new app can bring plenty of questions, and we're glad he was able to help you navigate everything. It's also wonderful to hear you're seeing the potential in the app. We truly appreciate your kind words and your support. We'll be sure to share your feedback with Nick!
Highly Recommended for Routine…
Highly Recommended for Routine Building!
Ultiself is much more than a basic habit tracker. The built-in library of over 250 expert habits makes it incredibly easy to build a personalized morning and evening routine. I love how it gamifies your progress to keep you motivated, and the data insights actually show you which habits are having the biggest positive impact on your focus, energy, and productivity. It's a fantastic tool if you want a structured, science-backed way to upgrade your daily routine.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ultiself
Thank you for such a thoughtful review! We're delighted to hear that you're getting value from the habit library, personalized routines, and progress insights. Our goal is to make building better habits both effective and engaging, so it's wonderful to know the structure, motivation, and data-driven approach are helping you improve your focus, energy, and productivity. We truly appreciate your recommendation and your support.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.