UKMEDI Arvostelua 

80
•
TrustScore 3.5/5 tähteä

3,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Abysmal service and breach of privacy. This company will opt you in to postal marketing asking if you want to reorder, with no way to opt out meaning anyone at the same address can see you've ordered... Näytä lisää

Saanut 5/5 tähteä

Dpd seems to have lost my package so I emailed ukmedi about it twice. First day, refund issued for delivery, second time they sent out a replacement shipment. This is amazing customer service as yo... Näytä lisää

Saanut 3/5 tähteä

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shock... Näytä lisää

Saanut 4/5 tähteä

The delivery was fine, searching for small amounts of what I needed was a bit more problematic but thanks to a link from the vets I managed to find everything, in less than 100s. The money off offer... Näytä lisää

Yrityksen tiedot

  1. Apuvälinemyymälä

Yrityksen kirjoittama

UKMEDI is a leading online retailer of high-quality medical supplies in the United Kingdom. We offer a comprehensive range of products for healthcare professionals, caregivers, and individuals, including personal protective equipment, first aid kits, mobility aids, and everyday medical essentials. With our user-friendly website, competitive prices, and fast worldwide delivery, we strive to make accessing reliable medical supplies convenient and affordable. Our dedicated customer service team is committed to ensuring your satisfaction with every purchase. Trust UKMEDI for all your medical supply needs.


Yhteystiedot

3,3

Keskitasoinen

TrustScore 3.5/5 tähteä

80 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 16 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,3

Kaikki arvostelut

(80)

11 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 3/5 tähteä

2 different kinds of needles :(

I seem to have got boxes of needles that differ slightly. I have been sent one box of BD Plus and 5 boxes of BD Ultra. It looks like BD Plus are better, tho to be honest I'm not sure which I ordered. I didn't even realise there are 2 kinds, as BD's packaging could be clearer.

7. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Prompt delivery

Product arrived earlier than had been stated when ordering and was exactly what had been ordered.
Did not have to buy 100 of the items as is required on many sites, just the 10 that were required.

2. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A company I would recommend

I was delighted to find the oral syringes I needed on your extensive website. My order was dealt with promptly and the syringes arrived ahead of scheduled time. I would certainly recommend this company.

1. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Very disappointing service

The items I ordered were sent in a thin cardboard box with no packing. Unsurprisingly, the box split open in transit. Some of the contents could easily have fallen out or be damaged. The i-gels that were sent were the basic i-gel and not the i-gel Resus pack which was illustrated on their website and was what I wanted. I understand that since complaining, the Resus pack photo has been removed from the website. Finally, I ordered two 20G cannulae and was sent three.

2. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Stay away

Place order on 22/06/25, approved and shipped on 23/06/25 according to the email I received, I paid for DPD next day. No order received till date, dpd website saying, order not received for delivery yet. I should have checked reviews before placing my order. Going to contact papal to get my money back.

23. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

VERY recommended company

Top quality supplies at very competitive prices. Customer service is second to none. Robbie helped me sort my queries with zero fuss and waiting. Very fast responses by email. Can't thank you enough. Will definitely buy from again.

25. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Yes believe what people are saying!

Yes believe what people are saying!! It says total to pay at checkout but only AFTER you have paid the postage is added on so you don’t see the extra £4 postage but you have already paid - truly shocking and misguided information - IT SHOULD BE MADE CLEAR BEFORE PAYMENT IS TAKEN!!

20. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

False the price that makes you decide

We have bought a product and it has indicated that it cost a final price, but after making the payment with the card it increased by 70%. I don't recommend this website for online shopping, because they hide the final price until you have already finished the payment. BE VERY CAREFUL.
We are grateful that, finally, when we requested the cancellation of the order, they refunded us the full amount.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
UKMEDI-logo

Vastaus yritykseltä UKMEDI

Hi,

Thank you for your review, I'm sorry to hear you are unable with the service you received.

I've reviewed your order and can see that you are based in Spain and your order was placed on our UK Website.

The price you saw on the product page doesn't include shipping and will have had UK VAT included.

When you reached the checkout, you will have been shown the delivery options, which for Spain is Spring GDS and has one price.

The price for the item, Spainish VAT and Shipping will all have been shown to you prior to checking out. Our website runs on Shopify, and this is the way all Shopify stores work, its not possible for us to charge any more for products after you have agreed and completed checkout.

I can see that you contacted us after placing the order and that your order was refunded completely.

Regards,

UKMEDI

Saanut 5/5 tähteä

Superb

I just received my order, it was delivered promptly and exactly right. Superb to find a company that can deliver the kit I need to administer my B12 (cobalamin) jabs. Our gp surgery seems to struggle to supply the right things! Thank you for an easy to use and speedy service.

28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Never received item

Never received item, when complained that I never received Item, they told me that it's delivered to old shipping and billing address, which is absolutely impossible! I double checked letter by letter and I don't know what happened, but it's impossible to put wrong address typing letter by letter.
Anyway my money is lost and I don't do business with them ever again!

26. tammikuuta 2025
Oma-aloitteinen arvostelu
UKMEDI-logo

Vastaus yritykseltä UKMEDI

Hi,

Thank you for your review, I'm sorry to hear you've had an issue.

I've gone ahead and checked your order. The information we provided is correct. Your order was placed using the address we shipped it to.

This can be confirmed in the email we sent when you placed the order and when the order was dispatched, the shipping address is also shown on the order confirmation page after you have completed checkout.

We never change customer shipping addresses, and it's not possible for us to know if an old address has been used, this is why we show the shipping address at multiple stages, to allow customers to spot mistakes for us to update before despatch.

As your order was delivered we can't recover the items and attempt to find a way to have them delivered to the correct address.

I'm sorry if this isn't the resolution you were hoping for.

UKMEDI

Saanut 5/5 tähteä

Superb experience with UKMedi

Items easy to order. Prices are very reasonable for the items I ordered. I contacted them to see when I would receive my order as it was ordered over the festive period. Email was answered within an hour of being sent. Item received the next day. Can't fault UKMedi for prices , website , delivery or customer service.

2. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

I had a mixed experience with UKMEDI

I had a mixed experience with UKMEDI. The ordering process was straightforward, and delivery was prompt. However, the pricing seemed misleading as I received fewer syringes than expected, which was disappointing. Additionally, the delivery service used was unreliable, which may cause issues if you need items urgently. Customer support could be improved as well. Overall, a decent service with room for improvement. 3 stars.

25. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Apology to UKMEDI...they where absolutely correct in the order they sent after checking with my partner,it was us that put the wrong order in not UKMEDI ..Once again my apologies..

Second time used this company second time order was wrong ...give up ....ordered 1 box of green needles and 1 box of blue ..what I got was 2 boxes of green needles and 6 separate blue needles in the bottom of the box it all came in ...yes they are cheaper than most but at least the orders are correct...

4. marraskuuta 2024
Oma-aloitteinen arvostelu
UKMEDI-logo

Vastaus yritykseltä UKMEDI

Hi Darron,

Thanks for your email sorry to hear there has been an issue with your order.

I've check our helpdesk, and I can't see that you have ever contacted us before about any order issues.

Looking at your order, you ordered

Unisharp Green needles x 100
Braun Green needles x 50 (x2)
Braun Blue needles x 10

So that would be 2 full boxes of Green needles and 10 loose needles.

I've also reviewed the video footage of your order being packed and can confirm they were the items picked and packed into your order.

UKMEDI


Saanut 4/5 tähteä

The delivery was fine

The delivery was fine, searching for small amounts of what I needed was a bit more problematic but thanks to a link from the vets I managed to find everything, in less than 100s.
The money off offer could have arrived earlier than after my order had been placed, otherwise everything was ok

3. lokakuuta 2024
Oma-aloitteinen arvostelu

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