Surveyor Gregg was very informative, explaining what will be done as being elderly & on my own. Rob & Robbie on day 1, John & Martin on day 2 were very considerate clearing out the loft first then p... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Lloyd and Oscar were both polite and considerate of my property. They answered any questions or worries I had and were thorough with all the checks and let me see their progress when asked. They left... Näytä lisää
The 2 gentlemen who insulated our loft today, were quick, efficient and friendly, left everything clean and tidy. Would recommended to anyone who wants loft insulation Happy with job
Yritys on vastannut
Oscar and Lloyd did a fantastic job. Lovely gentlemen polite, friendly. Cleaned up every night. They came on Monday, finished Wednesday. A professional job well done. Thank you guys
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
UK Energy Saving Network Ltd helps homeowners make their homes warmer, more energy-efficient, and more cost-effective to run. We specialise in loft insulation, loft boarding, loft hatches, and loft ladders, providing high-quality installations and practical energy-saving solutions. With a focus on customer service, professional workmanship, and honest advice, we help customers reduce heat loss, lower energy costs, and make better use of their loft space.
Loft Insulation
Yrityksen kirjoittama
- Elevate your home with our premium Earthwool loft insulation
- Step into a world of enhanced energy efficiency, ensuring year-round comfort and savings on energy bills. Transform your loft space into a sustainable sanctuary – upgrade with Earthwool insulation today
Yhteystiedot
The Mill House Centre, Commercial Rd, Totton , SO40 3AE , Southampton, Yhdistynyt kuningaskunta
- 0330 027 2817
- info@ukenergysavingnetwork.co.uk
- ukenergysavingnetwork.co.uk
Free loft inspection
4,6
Erinomainen
748 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
did a great job
23. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your lovely review.
We're thrilled to hear that you were happy with the service provided. We really appreciate your kind words and will be sure to pass them onto Sean all the team.
Best regards,
UK Energy Saving Network Team
Unfortunately not overly convinced currently
Initial interactions with the company were positive- Tim and the sales team seemed knowledgeable and friendly, keeping me up to date with cost & install. Although seemed expensive, decided to go with UK Energy Saving Network as they offered a limited time discount.
Day before install, informed different installers attending - no problem.
Install date, chaps arrived, Initially didn't have dust sheets and one chap seemed irritated that they'd been forgotten. Work started, very rapid. They were surprised that the space was smaller than quoted and finished early. Very keen to get on the road, they'd travelled from Hampshire. Phonecall to check install okay, mentioned all okay however I needed to sweep / hoover loft. Rep said this was not good enough and the one chap with my help, swept up the debry / mess.
All seemed okay until 1st April, when I nipped to the loft to get something out and noticed the foil insulation falling away. Was put in touch with install dept, who was prompt in getting back to me, asked for photos and said when someone next in area, they'll swing by. Went to loft again today and noticed another huge bit of foil insulation failing and falling away. Sent pics to install team who tells me this has never happened before and is sending someone out tomorrow (15/04/26). Very concerning that the insulation comes with a 25yr warranty and it's barely lasted a few weeks. After a positive start, I am left feeling very concerned about the longevity of the product and more the sheer cost for a currently faulty product so far.
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you for your review and for bringing this to our attention.
We’re sorry to hear that your initial experience following the installation caused concern, particularly with the insulation in the eaves. This is not something we expect and we completely understand your frustration.
At the time your review was posted, an inspection had already been arranged so we could assess and resolve the issue as quickly as possible. We’re pleased that this has since been carried out and that the necessary remedial work has been completed.
It’s great to hear that things are now looking much better and that you’re feeling more reassured following our visit. We always aim to address any issues promptly and ensure our customers are left happy with the final result.
Should you wish to update your review to reflect the outcome, we would of course be very grateful.
Thank you again for your feedback.
Best regards, The UK Energy Saving Network
Derek and Kade were terrific !!!!
Derek and Kade were terrific !!!!
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your wonderful review.
We're delighted to hear that you were pleased with the work carried out and that you were happy with your installers. We really appreciate your kind words and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
Highly recommended very professional service amazing team.
Totally impressed with the professional service provided by this company.
Simply cannot fault any aspect from the initial contact through every stage to completion of the replacement loft insulation work.
An appointment was arranged in our home with Martin who surveyed the loft and took pictures.
We discussed our requirements and preferences in a relaxed friendly manner.
He gave us full details such as materials, regulations, procedures,timings and estimates for work they could carry out for us.
At no point were we made to feel pressured to accept the quote or obliged to agree to have the work done and were given time to make our own decision .
Many thanks Martin, we felt confident and reassured to proceed further.
Our huge thanks to Tom and Marcus who arrived on time after kindly notifying us of a delay due to a punctured tyre.
They were both polite, well mannered and friendly also very respectful to us and our home.
They worked efficiently, tidily with explanations as they proceeded.
Photographs were taken throughout the process and shown to us on completion whilst confirming we were happy with the work.
Thank you to Emma and Freya who dealt with our requests in the office.
Overall we have found it refreshing and uplifting to experience such a professional reliable service.
It really is appreciated.
23. helmikuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for such a thoughtful review, we really appreciate you taking the time to share your experience.
It’s great to hear that everything ran smoothly for you from the initial visit through to completion. We always aim to make the process clear, straightforward and pressure-free, so it’s good to know that came across.
I’ll make sure your kind comments are passed on to Martin, Tom and Marcus, as well as Emma and Freya in the office, they’ll all be pleased to hear this.
Thanks again for choosing us, it genuinely means a lot.
Best regards,
UK Energy Saving Network Team
What went right?
What went right?
I'm a single female pensioner on a low income with disabilities so i had to trust what was being done in my attic of my bungalow. The staff was two lads Pete and Steve and Billie (she was lovely and a brick to clean up and apologise for Steve's complete clumbsyness and total lack of Health and Safety to me and my home). I was shut in the living room when there was a hell of a clatter and a hole the size of a jam jar lid was pierced through the ceiling. I told them straight away as it happened. Billie came in and took pictures,Steve came in he did apologise but lied to me as I found out from Shaun later that it was the lamp from on his head that dropped off he even demonstrated how it happened. It was the much heavier lamp they used he dropped. I was angry and deeply upset he did a rough job of patching it up he didn't clean up the mess he made. It was when the job was completed and Freya from the office was on the phone that I told her what happened that the two lads sat out in the van and they sent Billie to clean up. Freya phoned again to find out if they left it clean and to pay for the work done. While on the phone to her I went into my bedroom went to touch something on my bed and cut my finger ( not badly) and realised it was broken glass from a photo frame that was hanging on the wall. I was so distressed by this not so much by the broken frame but who in there right mind puts broken on someones bed and not say anything about it. Once again it was Billie who came and apologised for it. Again I found out Later It was Steve who broke it and claimed to have forgot about it. He had no business going into my bedroom yet beyond belief putting broken glass on a pensioners bed. I should have held up payment but i paid in full. Shaun was sent two days later to do a better patch up job but it sticks out like a sore thumb. £3,700 I paid for a damaged ceiling which I can't afford to be repainted and no follow up after Shaun's visit.
25. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for taking the time to share your experience. We are very sorry to read this and for the distress caused.
This is clearly not the standard of service we expect to deliver, and we take the matters you’ve raised very seriously, particularly regarding safety, communication, and the condition your home was left in.
We can confirm that a full internal review of this job is now underway so we can understand exactly what happened from start to finish. A member of our team will be in contact with you shortly to discuss this with you directly and work towards putting things right.
Thank you again for bringing this to our attention.
Best regards,
UK Energy Saving Network Team
Well Recommended
Thoroughly recommend the company for the work carried out, from the initial survey by David to the installation carried out by Lee and Calum. Very happy on completion of the work which has been carried out very well. They were very thorough taking photos before and after, explaining what they had done and cleared everything away, taking any rubbish with them. Job well done.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your wonderful review.
We’re incredibly grateful for your kind feedback, it means a lot to know you were happy with the service provided from start to finish. Lee and Calum will be delighted to hear that their hard work made a good impression on you and we'll be sure to pass you kind words onto them and the rest of the team.
Best regards,
UK Energy Saving Network Team
Callum & Lee turned up on time…
Callum & Lee turned up on time explained everything before starting work, checked all lights were working before & after.
Cleared the loft with little mess carpets all covered. Layed the new knarf wool and vents and sprayed all joints.
We were both happy with the work and how tidy lee & Callum left our property.
Very courteous at all times.
Thank you.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you for your kind feedback.
We’re delighted to hear that you were pleased with the service and that Callum and Lee made the process straightforward and hassle-free. They take great pride in their work, and it’s wonderful to know their attention to detail and care for your home didn’t go unnoticed. We truly appreciate you taking the time to share your wonderful review, and we’ll be sure to pass your comments on to the team.
Best regards,
UK Energy Saving Network Team
Lofte reinsulation
In the end, on the day, I had to be persuaded to alter the material I'd discussed when making my booking. I think it's going to be OK, but I guess the sales and installation teams need closer alignment. The installation team were lovely and as careful as possible.
21. helmikuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for taking the time to leave your feedback, we do appreciate it.
We’re really pleased to hear that our installation team looked after you well on the day and carried out the work with care, we’ll be sure to pass your kind comments on to them.
In relation to the material discussed at quotation stage, there are occasionally situations where small adjustments need to be made on the day based on practical considerations within the loft space. In these cases, our team will always talk this through and agree the best approach with the customer before proceeding.
We do understand your point regarding alignment between the quotation and installation stages, and this is something we continue to review internally to ensure consistency.
We’re pleased to hear that you feel the end result will work well for you, and we appreciate you choosing us.
Best regards,
UK Energy Saving Network Team
Overall a great experience very happy…
Overall a great experience very happy with my loft insulation - company highly recommended
30. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for your lovely review.
We're delighted to hear you had a positive experience, and your feedback means a great deal to us all. We really appreciate the recommendation and we'll be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
Tidy and efficient
Tidy and efficient. placed access boarding in loft to reach central heating bleed valves.
good job. All staff were very polite.
30. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for your kind review!
We really appreciate your feedback and we are delighted to hear you had a positive experience with our team. It means a lot to know our work met your expectations and we'll be sure to pass your kind comments onto all the team
Best regards,
UK Energy Saving Network Team
If you want a job doing well..
Want to congratulate Lee& Callum on the excellent job they did today, can not praise them enough.. job well done Thank YOU
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you for taking the time to share your wonderful feedback.
We’re delighted to hear that you were pleased with the service provided, and that the work was completed to such a high standard. We really appreciate your kind words and we'll be sure to pass them onto Lee, Callum and all the team.
Best regards,
UK Energy Saving Network Team
Brilliant experience from start to…
Brilliant experience from start to finish. From the get go the lady who organised the survey was incredibly patient. Mick who carried out the survey was reassuring and knowledgable. No pushy sales tactics whatsoever and no up front payments required. Lee and Calum went above and beyond when fitting the loft insulation, cleaning up behind themselves and ensuring constant communication with us throughout. Highly recommend!
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your wonderful review.
We’re thrilled to hear that everything went smoothly from start to finish and that you felt comfortable throughout the process. We really appreciate your recommendation and your kind words, we'll be sure to pass them on to Mick the surveyor, as well as Lee and Callum the installers, and all the team. We are delighted to hear that their hard work and positive attitude made such a good impression on you.
Best regards,
UK Energy Saving Network Team
A quick and efficient completion and…
A quick and efficient completion and the site left in a clean condition.
30. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for your wonderful feedback.
We’re delighted that everything went smoothly and that you’re pleased with the results. Johnny and Callum will be thrilled to hear your kind words and we really appreciate you taking the time to share your positive experience.
Best regards,
UK Energy Saving Network Team
Good simple process and explanation.
Good simple process and explanation.
Pleasant and efficient staff.
30. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your kind words and positive review.
We’re delighted to hear you found the process simple and the explanations clear. Steve and Pete will be thrilled to know their work made such a positive impact on you. We’re truly grateful for you for taking the time to share your feedback, it really means a lot.
Best regards,
UK Energy Saving Network Team
Excellent all round from all
Excellent all round from all
A sound, friendly professional assessment of the lofts.
Then the clean hard working team that completed installation which included emptying of the loft areas our individual storage boxes with an option of scrapping or replacing by themselves when all was completed.
Office staff very polite and pleasant but must admit waiting for a guarantee/ receipt written documentation to be sent by the post
23. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you very much for your wonderful review, we’re truly grateful.
We’re especially pleased to hear that Kirkby, Ant and our office staff looked after you so well. We’ll make sure your kind words are passed on to them, as they’ll really appreciate it.
Thank you also for your patience while we finalised your paperwork, and we’re glad to know your guarantee and receipt have now safely reached you.
We really appreciate you choosing us and taking the time to leave your lovely feedback
Best regards,
UK Energy Saving Network Team
Very professional and quick workers…
Very professional and quick workers clearing out old material and replacing with new insulation. Only disappointment was the surveyor’s lack of clarity. Otherwise quite satisfied.
17. maaliskuuta 2026
Vastaus yritykseltä UK Energy Saving Network
Thank you for your review and for recognising the team’s hard work, professionalism, and cleanliness, we’ll be sure to pass your kind comments on to them.
We do appreciate your feedback regarding the survey and will continue to review how we communicate details of the work to ensure everything is as clear as possible from the outset.
If you would like any further clarification, please feel free to get in touch.
Best regards,
UK Energy Saving Network Team
Robbie and Rob done a fantastic job…
Robbie and Rob done a fantastic job cleaned up after they finished, would recommend this company to anyone
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your wonderful review and kind words.
We’re absolutely delighted to hear you had a great experience, Rob and Robbie will be so pleased to know their hard work made such a positive impression on you. We’re incredibly grateful for your recommendation and we truly appreciate you taking the time to share your feedback.
Best regards,
UK Energy Saving Network Team
Good, quick and clean
Had Lewis and Mo over to fit out loft insulation. They arrived on time, completed the job without issue. They demonstrated the work they had done and cleaned up after themselves. Happy with the work.
26. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you for taking the time to leave such a lovely review.
We’re really pleased to hear that everything went smoothly and that you were satisfied with the service provided, Lewis and Mo will be delighted to know their hard work and professionalism made such a good impression on you. We really appreciate your kind words and will be sure to pass them onto all the team.
Best regards,
UK Energy Saving Network Team
From initial inspection to completion…
From initial inspection to completion of work everything was explained clearly.
Our fitters, Robbie,Rob,Tom and Paul were excellent. They explained what they were doing at every stage of the job. They worked efficiently, were courteous and polite. They made sure everything was clean and tidy when they had finished. We would not hesitate to recommend them, a splendid job and we are really pleased.
24. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you for taking the time to share your lovely feedback.
We’re so pleased to hear that you had a great experience throughout the process. We’ll be sure to pass your kind words on to Robbie, Rob, Tom, and Paul, they’ll be delighted to hear them. We really appreciate your recommendation and will be sure to pass your kind words onto all the team.
Best regards,
UK Energy Saving Network Team
The lads were great very friendly very…
The lads were great very friendly very clean and good at the job
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Energy Saving Network
Thank you so much for your kind words, we really appreciate them.
We’re so happy to hear that you found the team friendly and professional. Lewis and Mo will be delighted to hear your feedback and we’ll be sure to pass it onto them and all the team.
Best regards,
UK Energy Saving Network Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.