I ordered campervan external covers. Good quality but they didn’t fit. I realised I had missed the warning note blazed across the top of the description advising they wouldn’t fit my van with a pop t... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sent an email with a query about the windscreen cover for a 2005 Citroen Relay. I received a positive reply the next day so went ahead and ordered. 3 days later I received the cover and am very happy... Näytä lisää
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Sent a simple enquiry asking if they make a boot liner for my new car and Customer Service was rubbish - required 2 emails and a phone call. Don't bother with them if that's then quality of customer s... Näytä lisää
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I purchased a boot liner for my Volvo estate. It’s excellent quality and a fraction of the cost anywhere else. I did have a small problem fitting the liner, but Ewan and Lynn were super responsi... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.
Yhteystiedot
43 Standard Way, PO16 8XD, Fareham, Yhdistynyt kuningaskunta
- 02392383635
- sales@ukcustomcovers.com
- ukcustomcovers.com
3,9
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583 arvostelua
On vastannut 80 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
2nd purchase, even happier.
This was my 2nd purchase from UK Custom Covers, a waterproof windscreen cover for my MK7 Transit van (1st was seat covers for the same vehicle). Unfortunately the wrong cover was delivered but when a company respond to your email, arrange pick up of the incorrect one and deliver the correct one within 5 days, you cannot fault it. Mistakes happen, but good companies have good customer service and this one was excellent. In addition, the quality of both products I have bought are superb.
9. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Custom Covers
Thank you for your positive feedback. We are glad everything was resolved for you in a timely manner.
Excellent value and a smooth transaction
A very smooth transaction. We bought covers both for our boat and our motorhome and were very pleased with both. The price was very reasonable. Delivery was as promised and the covers were well packaged and fitted very well. The material feels strong enough so I'm hopeful of good results for the coming year or two.
29. joulukuuta 2023
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback, we appreciate it.
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
Absolutely LOVE these custom covers
Absolutely LOVE these custom covers. This is the second one we have had now. We have large breed dogs and the cheap ones just didn’t last. These are absolutely fantastic and highly recommend.
27. joulukuuta 2023
Vastaus yritykseltä UK Custom Covers
We appreciate your positive feedback and are glad you are happy with your orders.
Great cover, fast shipment
Great cover, fits very well and looks good. And robust quality, stays well on the car. A great improvement versus another cover I had before (from another vendor). Quick shipment
I only had not realized I had to pay import duties, as shipment was from UK to Netherlands.
Overall very happy.
27. joulukuuta 2023
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
A very poor fit on my Ducato motorhome.
I used their website to find a cover for my Fiat Ducato Van based Motorhome. After spending some time going through the options the site showed a MC861GREY was the one for me. When we fitted it we were very disappointed with the fit. It may fit coachbuilt vehicles OK but is a very poor fit on my van based vehicle. The length is OK because it is required by their website. However the height is far to big, there is about a foot of material piled up at the bottom of the wheels which ends up in folds that collect and retain rain water so the material here is nearly always wet. I would recommend you buy a cover for a van based conversion from another supplier unless you own a small VW camper van.
12. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Custom Covers
These covers are adjustable and should fit provided the correct length is ordered for the Motorhome you have. I am sorry to see you had trouble with the fitment.
I believed I ordered an MGTF cover
I believed I ordered an MGTF cover
Which I believe is correctly supplied.
However I have a hardtop and this makes the cover very tight. At the centre line of the car it’s about 200mm short.
30. joulukuuta 2023
Vastaus yritykseltä UK Custom Covers
I am sorry to hear this, our customer service team would try to resolve any issues as best as they can.
Great product..return system could be improved
Product is great but return system is poor
29. joulukuuta 2023
Vastaus yritykseltä UK Custom Covers
I am sorry to hear this, our customer service team can advise regarding returns.
Liners not fit for purpose.
Bought a bootliner for our Volvo XC90 at nearly £100. The delivery was quick and the product looked of good quality when we unpackaged it. The velcro needed to fit it wasn’t sent with the liner so we had to wait for it to be delivered. Unfortunately the velcro only kept the liner in place for a few days, subsequently more velcro was sent which didn’t even last a few days. The boot is now trashed and covered in dog hair which is frustrating as had the boot liner done it’s job we wouldn’t have to pay £80 to have it valeted. Ultimately the liners aren’t fit for purpose. We are waiting for a refund which isn’t enough for the inconvenience caused and the fact we need to pay £80 to have the boot valeted.
1. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä UK Custom Covers
I am sorry to hear this, we do provide fitting instructions that advise the surfaces are correctly prepared prior to fitting the Velcro, this would help with any sticking issues.
Vastaus yritykseltä UK Custom Covers
I am sorry to see the negative review, I can see the customer service team resolved everything for you.
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
Good
Quick, easy and product looks to be excellent value.
Has Trust pilot got a problem? I received today an email showing a response dated 6 months after the review was posted and it seems that a seperate review has been concatenated with my one-line review for Custom Covers and the rating for the second review attributed to this . Custom Covers recived a 5 STAR RATING - I have now received my glasses and am fully satisfied with them. However, I am very disappointed by the poor service procedures following placing the order. It seems that customer service is switched off once the order has been placed and payment made. I received no notification that the glasses were in store and ready to collect despite the fact that they were waiting for me for 3.5 weeks and the fitting was fairly cursory and off hand.
27. marraskuuta 2023
Vastaus yritykseltä UK Custom Covers
Unfortunately you have left the incorrect information review, we do not supply glasses.
Delivery was very quick
Commication on delivery excellent.
Although product description was very good it was better than expected due to price and also an excellent fit.
Extremely pleased.
25. marraskuuta 2023
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
Covers fit like a glove
Covers fit like a glove, all be it a tight glove, perfect.
Excellent quality, very impressed
25. marraskuuta 2023
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback, we appreciate it.
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
Item arrived very quickly and was as…
Item arrived very quickly and was as described
24. marraskuuta 2023
Vastaus yritykseltä UK Custom Covers
Thank you for your positive feedback.
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback, we appreciate it.
Great value, high quality item
Cover arrived next day and fits my Boxster like a glove. Feels like a hard wearing, high quality item and it was great value.
27. marraskuuta 2023
Vastaus yritykseltä UK Custom Covers
We are glad you are happy with your purchase, thank you for your kind feedback.
Excellent product
27. marraskuuta 2023
Vastaus yritykseltä UK Custom Covers
Thank you for your kind feedback.
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