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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I ordered campervan external covers. Good quality but they didn’t fit. I realised I had missed the warning note blazed across the top of the description advising they wouldn’t fit my van with a pop t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Sent an email with a query about the windscreen cover for a 2005 Citroen Relay. I received a positive reply the next day so went ahead and ordered. 3 days later I received the cover and am very happy... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Sent a simple enquiry asking if they make a boot liner for my new car and Customer Service was rubbish - required 2 emails and a phone call. Don't bother with them if that's then quality of customer s... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I purchased a boot liner for my Volvo estate. It’s excellent quality and a fraction of the cost anywhere else. I did have a small problem fitting the liner, but Ewan and Lynn were super responsi... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Auton varaosat ja tarvikkeet
  2. Autotarvikkeet
  3. Rekka-autojen lisävarusteet

Yrityksen kirjoittama

UK Custom Covers manufacture & distribute seat covers across the UK, Europe & North America. Founded in 2006, we pride ourselves on the quality of our product & service to our customers, whilst sticking to our roots of being a family-run business. Our brand was born, committing to getting premium products to outdoor enthusiasts, trade people & anyone with a habit of dirtying their vehicle. We offer highly customisable products, with our in-house embroidery service allowing you to make your purchase your own.


Yhteystiedot

3,9

Hyvä

TrustScore 4/5 tähteä

583 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 80 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

I ordered seat covers for my motorhome…

I ordered seat covers for my motorhome and had some problems with the armrests. The seat covers were absolutely fine and we were pleased with them.
After contacting the company a solution was sorted which was satisfactory to both us and the company.

12. helmikuuta 2025
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the positive review, It's great to hear that you're happy with the seat covers and the armrest solution. If you need any further assistance or have more feedback, don’t hesitate to reach out. Enjoy your refreshed seats! Kind regards, Lynn

Saanut 1/5 tähteä

Cover did not fit Mercedes SL R107

My 500SL car is in storage and I purchased a hardtop cover from UK Custom Covers last year. When I tried to fit this at the time I was by myself I struggled so left it off. I visited the storage again this year when I had some assistance to try again. We found the cover was 10 inches too short to fit the top so I contacted UK Custom Covers. They just quoted 30 days returns and warranty terms and were simply not interested helping understand how one of their covers was sent out so faulty it is unusable and not fit for purpose. Their attitude was really disappointing and to paraphrase "sold 13 months ago so you can go and do one". I was going to buy their hardtop stand but that's not happening now. Overall, the cover was not as sturdy as I expected and there were lots of loose unfinished threads. My advice would be to look elsewhere.

10. helmikuuta 2025
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

We are sorry to hear about your experience and the concerns you've raised in your review. We always strive to ensure that our customers are fully satisfied with their purchases.

Please note that all of our products come with a 12-month warranty. Unfortunately, it seems that we did not receive any communication from you regarding any issues or concerns within this time frame. Our customer service team did inform you of the warranty details, and we kindly encourage customers to reach out within this period for any assistance.

We value your feedback and hope that you will consider giving us another opportunity to assist you.

Kind regards, Lynn

Saanut 5/5 tähteä

Good service

Good service, covers arrived quickly and are great quality. Look amazing

9. tammikuuta 2025
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the positive review and we are really glad you are happy with your covers and the service received.

Saanut 5/5 tähteä

Don’t hesitate

Perfect fit
Great value as I change cars regularly so perfectly priced.

1. helmikuuta 2025
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the positive review and thank you for your continued custom, we really appreciate it.

Saanut 5/5 tähteä

Great product

Great product fitted perfectly and a great price and delivery

9. tammikuuta 2025
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the positive review, we really appreciate it.

Saanut 1/5 tähteä

Seat cover quality poor , refund worse

Seat cover quality poor , but refund service even worde . Had to chase to get money back .
AVOID!!

8. helmikuuta 2025
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the negative review, we would like to look into this for you and have requested information so we can locate you as one of our customers, if you could respond please as we would like to help.

Saanut 1/5 tähteä

Appalling product avoid !!

Shocking product
I bought a set of covers for a T6 and the fitting is appalling! The customer service is not any better and as a result offered 10% to keep the product that doesn’t fit? I requested some mats and they refused
Money grabbing behaviour selling bad quality stuff which is unacceptable

9. tammikuuta 2025
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the negative review, I can see from the correspondence from our customer service team that they have tried their best to resolve any issues with helping advise for a better fit of the covers, unfortunately we cannot offer free products if you have been unable to adjust the covers correctly, a full refund was offered if you wanted to return the product.

Saanut 1/5 tähteä

Waste of money

I bought a half cover for my SL Mercedes and it just blows off whenever it is windy. I see that I am not the first buyer to make this complaint, so clearly there is a problem with the design. When I complained I was given some instructions about how to fit it, which I followed. It still blew off. I asked for my money back, but was told no. A complete waste of money.

25. tammikuuta 2025
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the negative review, I can see our customer service team have tried to advise on the fitting and that you need to ensure the tabs on the underside of the cover are trapped inside the front and back of your driver and passenger doors as well as inside the boot, the cover cannot come off as this is a security feature unless you open the doors. If you have further issues with fitting it, please do contact our customer service team.

Saanut 1/5 tähteä

Land Rover defender cover - poor quality

I purchased a cover for a Land Rover defender in November 2023 from Ukcustomcovers the quality was not wonderfull but i thought i would give it a go. It only lasted a year before the material is starting to disintigrate and rip in numerous places. They are sticking to there 1 year warrenty and refusing to replace. I would not purchase from them again very poor quality product.

3. tammikuuta 2025
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the negative review, all of our products come with a 12 month warranty, unfortunately as you were well out of the 12 month timescale we were unable to help further, if we were contacted within this time we would do everything we could to resolve any issues.

Saanut 3/5 tähteä

I received covers for Renault traffic…

I received covers for Renault traffic van they fit ok but two of them had stitch design on them one hasn’t any on it just plain all three here to have stitching on them

27. joulukuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the review, please do contact our customer service team if you have any queries, our advert photos show the middle seat is plain with no stitch design on the back part of the cover for the style with the middle seat having an integrated headrest and pull down as a tray. You may have looked at a photo of a different seat design/style.

Saanut 5/5 tähteä

my…Vauxhall Vivaro seat covers

Wow I ordered these seat covers for my 2020 Vivaro lwb van
I’ve got to say they fit like a glove and look amazing
They are so well made and tough
The stitching is suburb

24. joulukuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the positive review, we are glad you are happy with your covers.

Saanut 2/5 tähteä

Poor communication

Poor communication. Ordered a soft top cover from the website and was expecting to wait 5 weeks for delivery. When it didn't arrive, I had to ask when I might get delivery, to then be told it would be another 4 weeks. In the meantime time the same cover was advertised on eBay as in-stock and when I asked if they were available, I was told no they were not, and they where £15.00 cheaper on eBay and on the website as it was now black Friday deals. I then asked if I would be getting a refund to the lowe price since Im still waiting for delivery of my order. To be fair, they did give me the refund of £14 once my order had been dispatched. As for the cover, it is well made and well designed and worth what I paid, but it wasn't worth waiting almost 10 weeks for.

18. marraskuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the low star review regarding your order, we apologise for the delay in our pre-order product, unfortunately this was out of our control. Our eBay adverts would have also shown the pre-order delivery date, sorry if you had not seen this. We are glad you are happy with your cover.

Saanut 1/5 tähteä

Service is great, product is naff

Service is great, product is naff. Can't fault the website and service.

We bought a £60 cover for our Volvo XC70. Letting our cocker spaniel in the boot frayed one of the elastic loops around the head rest, and snapped a velcro loop in the same corner. Continuing to do a tip run with grass clippings caused further issues, and loading fence posts finished the cover off entirely. These covers are completely useless for light to medium tasks.

Sadly, I'm well out of range of returning or requesting a refund, but feel like this is £60 wasted. I would recommend spending a little more money for harder wearing brands.

6. joulukuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the negative review, I can see you are still within the 12 month warranty period, please do contact our customer service team who can look into this and try to resolve any issues.

Saanut 5/5 tähteä

T6.1 Single Seat Storage Organiser.

Just received my Transporter T6.1 Single Seat Storage
Organiser.
Quick delivery, quality appears good and fitting was straight forward.

4. joulukuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you for the positive review, we really appreciate it, and we are glad you are happy with your seat storage organiser

Saanut 5/5 tähteä

The caravan top cover is exactly what I wanted

The caravan top cover is just what I was hoping for. It fits very nicely, the straps are secure and well made, and I like the carry bag to put the cover back into when we take the cover off. The delivery was exactly as promised, and when I had a question before purchasing, it was answered very quickly by Ann, and clarified the situation, and I immediately ordered. This will keep the roof and solar panels nice and clean, but we can still gain easy access into the caravan.

Thanks again

30. syyskuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

Thank you very much for the positive review, we really appreciate it and we are very glad you are happy with the cover.

Saanut 2/5 tähteä

The covers came quickly and I was…

The covers came quickly and I was looking forward to getting them on. I started fitting them and quickly discovered it’s a lot more difficult than expected. Within about 3 hours I still hadn’t finished trying to fit them. I was taking the seat out and unbolting components etc. I cut my hands up trying to feed these little elastic straps through the plastic dressing on the driver seat. The headrest covers didn’t fit.

23. marraskuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to hear you have had trouble fitting your seat covers, please do contact our customer service team who can point you towards our fitting videos to help and they can look into the headrest cover fitting for you as well.

Saanut 1/5 tähteä

Dissapointed

Glad it is now very clear ford courier covers only fit vans with folding seats - sadly not my van. Returned the covers but UKcustomcovers never received them. My loss.

27. marraskuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to see the negative review, we do have this information on our adverts in the description regarding the folding passenger seat, I am sorry this was not noticed at the time. Please do contact our customer service team with the return tracking and they can sort out your return.

Saanut 1/5 tähteä

Products are not well sized and need…

Products are not well sized and need modifying to enable them to be used. Disappointing.

23. marraskuuta 2024
Oma-aloitteinen arvostelu
UK Custom Covers-logo

Vastaus yritykseltä UK Custom Covers

I am sorry to hear you are having issues and cannot see that you have contacted our customer services team who can help. Please do contact them. We have not had any issues with this so would like to help you.

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