This is a Chinese site despite UK in the website name. The dress I bought was relatively pricey at €166 but unfortunately the quality did not match the price. The dress was sewn badly. The... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Absolutely love my dresses ordered 2 for choice for my sons wedding as I couldn't make up my mind which one i liked best. Material is excellent, definitely would buy from again.
I really do not want to give this company any stars. I ordered a dress size 12 I just had the length altered but when the dress arrived it was so tiny around the ribs and waist just bigger than a can... Näytä lisää
Yritys on vastannut
easy site to navigate, love my dress, just not this site doesn't offer returns because everything is made to order, it clearly says that so it is a bit of a risk if you don't like it
Yrityksen tiedot
Yrityksen kirjoittama
Missacc, established in 2017, is an online boutique specializing in wedding and formal dresses. We are devoted to providing women with an endless variety of timeless gowns and dresses that make their formal and special occasions unforgettable. At Missacc, we have our own wedding dress factory with a professional design team and a complete wedding dress production and manufacturing process. We provide our customers with a wide range of high-quality wedding dresses. Each of our wedding dresses bridesmaid dresses, mom dresses, evening dresses, and prom dresses will be presented to our customers with unique style, tailor-made design, and attentive service.
Yhteystiedot
Yhdistynyt kuningaskunta
- support@missacc.com
- uk.missacc.com
3,7
Keskitasoinen
409 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 45 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very easy to use the made to measure…
Very easy to use the made to measure option
2. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your lovely feedback! 😊
We’re really glad to hear our made-to-measure option is easy to use for you. Your satisfaction is always our top priority, and we look forward to bringing you more nice custom outfits soon.
I found the wesite really useful and…
I found the wesite really useful and easy to use.
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your lovely feedback! We’re delighted to hear you find our website useful and easy to navigate. We will keep working hard to bring you a better shopping experience.
Don’t be fooled by the free returns it…
Don’t be fooled by the free returns it certainly isn’t . The dress was not right I asked to return it they told me I needed to pay for the return and any customs clearance that they would need to pay so they took off over 50 pounds my original payment before any refund was returned to me . Total scam avoid !!!
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Lovely cloths
Lovely cloths, choice of colours. Slight difficulty placing order
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your kind compliment on our clothes and color selections! We’re sorry to hear you had a little trouble placing your order. Your feedback is greatly appreciated, and we’ll keep optimizing our ordering process for better experience.
Stressful and Misleading Return Experience
I feel very disappointed with my experience with Missacc. When I placed my order, I genuinely believed the shop was UK-based because of the way the website is presented. If I had known the order was coming from outside the UK/Europe, I would not have placed an order for this amount.
The whole return experience has been very stressful, frustrating, and unclear. I feel that important information about where the company is based, where the dress was being shipped from, and how returns/refunds are handled was not made clear enough before I placed my order.
Although the company later offered to waive some return-related fees, I was still not offered a full refund. I feel this is unfair because I believe the website gives the impression of being UK-based, which influenced my decision to purchase.
As a customer, I expected clear and transparent information before buying, especially regarding shipping, returns, and possible refund deductions. Instead, I feel misled and disappointed by the whole experience.
I would advise other customers to check very carefully where the company is actually based, where items are shipped from, and what refund deductions may apply before placing an order.
Very disappointing.
My order number is: MD266203910461509GB
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
We are truly sorry for the unpleasant shopping experience we have brought to you.
Could you please kindly share your order number with us? We will check your case carefully and assist you properly.
it was easy to use and gave excellent…
it was easy to use and gave excellent guidelines to measure exact for my fit.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your wonderful review! We’re thrilled to hear our website is easy to use and our measuring guidelines helped you get the perfect fit. We really appreciate your kind support.
Went smoothly
Went smoothly. Looking forward to receiving the dress
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you for your lovely feedback! We're glad everything went smoothly for your order. We can't wait for you to receive and love your dress. Hope you have a wonderful shopping experience with us
Vastaus yritykseltä Missacc
Thank you so much for your kind words! We are delighted you love the beautiful dress and find the price reasonable. Your support means a lot to us.
Very easy to order
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you for your nice feedback! We’re so glad to hear our ordering process is easy for you. We will keep improving to offer you a better shopping experience.
Great website and ordering facilities
Great website and ordering facilities
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your lovely compliment! We are really happy that you think our website and ordering system are great. We will keep improving to serve you better.
Ordering was simple
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you for your kind feedback! We’re delighted to know ordering was simple for you. We’ll keep striving to deliver a seamless shopping experience for all our customers.
Website is easy to use
Website is easy to use, ordered a few dresses to try on and will be returning the ones I’m not keen on!
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your lovely feedback!
Many designs to choose from & easy…
Many designs to choose from & easy ordering process.
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you for your wonderful review! We’re delighted you enjoyed our wide range of designs and simple ordering process. We really appreciate your support and hope to serve you again soon.
Excellent Dress Service
This is the best company I've found the selection of dresses are excellent and to be able to get samples of materials and made to measure on a budget price is even better
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your amazing and heartfelt review! We are truly honored to be your favorite store. We’re delighted you love our wide dress selection, fabric sample service and affordable made-to-measure options. Your kind support means the world to us!
Vastaus yritykseltä Missacc
Thank you so much for your kind feedback! We’re delighted to hear your experience was fast and easy. We’ll keep working hard to maintain great service for you.
Easy site to use and so much
Easy site to use and so much
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you for your lovely feedback! We’re so glad you find our website easy to use and enjoy our great variety of styles. We really appreciate your support and will keep improving to serve you better.
Grooms mum dress .
Love looking at the beautiful dresses making it hard for me to decide which one , love the prices, reading reviews which are all good saying how nice the material ,feel and size , looking for the perfect dress for my sons wedding , web site easy to read and order ,
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your lovely and heartfelt review! We’re absolutely thrilled you love our beautiful dress collection, affordable prices, and our easy-to-use website. It makes us so happy to hear you find our fabric quality and sizing well-loved by customers. We wish you all the best in finding the perfect dress for your son’s wedding!
Am new to this site and have just…
Am new to this site and have just placed an order for the free Swatch. I've read the reviews on a lot of dresses and they gave 5* reviews, extremely impressed
26. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you so much for your wonderful feedback and warm support! We’re thrilled to welcome you as a new customer and delighted you’re impressed by our great reviews. Enjoy your free fabric swatch, and we hope you love our dress collection too.
Vastaus yritykseltä Missacc
Thank you for your kind feedback! We're so glad to hear ordering was easy for you. We’ll keep optimizing our website to bring everyone a smooth shopping experience.
so easy to order
25. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Missacc
Thank you for your lovely feedback! We're absolutely thrilled to hear ordering was so easy for you. We will keep working hard to maintain a simple and smooth shopping experience for all our customers.
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