Missacc Arvostelua 

Do not buy any thing from this Chinees Chop. The dress vas not in the rigth size and They want let me get the adress for return. They ask me to give it to a friend, resailet my self or get a Tailor, that will cost me more than the dress.
If any one hav return their dress, please let me know the address so I can send it back.

Fantastic website with lots of choice for all sizes

Easy shopping and selection experience
Payment process not cumbersome

Do not buy from this website! Terrible Chinese company. Will do anything to prevent you returning goods. Based in china very unhelpful and difficult to contact or deal with.

I’ve not received my order yet but the customer service so far has been amazing. The help I received regarding delivery and colour choices was great. Fingers crossed it arrives a few days earlier than the latest date for delivery because I was cutting it fine to get it on time!

Lots to choose from just hope they get here in time and i.like it

Easy to use website that offers a lot of support choosing the right fit and sizing.

A déconseillé absolument
J’ai commandé en juin validé et payé mais pas de retour de confirmation de commandé. Pourtant j’ai reçu le maîl de bienvenue du site d’avoir le rejoindre suite a mon achat
Depuis silence pas de robe pas de suivi pas de commande retrouvée malgré mes réclamations a plusieurs reprises
Ma commande est tout simplement fantôme et disparue
Même la recherche avec le mail et référence de payement il dit qu’il ne a pas trouvé
Par contre ils ont bien l’argent 162 euros

Grosse arnaque

Digusting!! Don’t order from here they are scammers

Suggested problem has been resolved but has not.

Do not trust this company with returns. I sent back two items together in a single package using Royal Mail, keeping full photographic proof of the package contents and the official weight receipt. Missacc tried to deny receiving the full return, falsely claiming only one item was in the bag to avoid giving me a full refund of £175.90. When they sent a photograph from their warehouse to "prove" their claim, they blundered massively: the second (rose-coloured) item was clearly visible poking out from directly underneath the first item in their own photo!Even after I pointed out that their own visual evidence caught them red-handed, customer service (Daisy) resorted to endless stalling tactics, refusing to issue the refund within the statutory 14-day window.I have had to escalate this to American Express as a Section 75 legal dispute. Save yourself the stress and shop elsewhere. They will try to keep your money if you don't catch them out.

Warning to UK Shoppers: Falsely claimed missing items to delay refundThis company engages in highly misleading practices. After receiving entirely unsuitable items, I exercised my statutory right to cancel. They immediately broke UK Consumer Law by:Offering a low partial refund (£38 instead of £175.90) to force me to keep unwanted goods. Threatening an illegal 10% "restocking fee", which is strictly prohibited under the Consumer Contracts Regulations 2013. Hiding international origins, using a UK after their name and London address while shipping from China, a misleading action under the Consumer Protection from Unfair Trading Regulations 2008. I stood my ground, they agreed to a full refund but then falsely claimed I had only returned one item to stall my money. How I won: I refused to be bullied. I immediately opened a Section 75 claim with my credit card provider and posted this review. Facing an active bank investigation, the company panicked, backed down from their false claims, and finally released my full £175.90. WThey are now asking me to delete this review. I will NOT delete it. Do not let them intimidate you—call out their legal breaches and go straight to your bank

Very bad experience for return is very bad and material not good

I found the order process really easy and quick! I hope the dress is as beautiful in person when I receive it

So much choice and in an array of colours, easy to navigate

Jag är så taggad på att få ha på mig klänningen! 🥹❤️

Good website, very clear, but would have liked it to be in a slightly larger text!
Good to customise the dress for free, impressed with this!
Can absolutely recommend this website!
Looking forward to receiving my dress!

GREAT !!
Had two custom made dresses.Both excellent quality and fit .Actually looked like the photos [unlike many, many other sites !
Just ordered another and have recommended to friends

I actually ordered from the .FR site. I received the dress within the scheduled time frame but the item is not as expected. It looks cheap and doesn't fall correctly. In any case, I ordered a standard size, so I could easily return it as per their policy and I have had two email exchanges so far and they have not provided me with the "easy 14-day return" instructions.

Avoid. I have used Azazie and JJ House in the past and they are much more reputable.

Very good size guide and easy to order

Dress is not like image and it is proving extremely difficult to return

Order - SWD13350 - I ordered a wedding dress at the value of £162 and it took nearly a month to arrive, by time then i had already had to get another dress as I'm pregnant and growing and pushed for time so when it arrived I requested a return straight away. When i emailed they advised to accept a discount price and would be issues a refund of £14 because of the length of time of returns and the expense it may hold. From the start they didnt listen to me that I just wanted to return this item and get a full refund which im more than entitled too. I expressed I wasnt happy that they were trying to give me only £14 from a £162 dress! they then came back and offered £34 again didn't listen that i just wanted to return item back and I cant return until they accept it as their website states! again went back and said I wasn't happy and they came back with £48 or give to a friend or sell 2nd hand, why should i consider these when i asked from the start I would like a full refund. From what they have said and done it is illegal and trying to avoid me returning the item for full refund and making it very difficult at every opportunity. I have my wedding in 5 weeks and 13 weeks pregnant and they are causing more stress than making life easier and still not given me any instructions to return the dress, shocking customer service and days of waiting on replies etc. avoid this company as you will not get your money back!!!